Article 9. Property service fees should be priced at different levels according to the grade, quality and cost of property services. The property service fee for pre-residential property management shall be classified and graded to set the benchmark price, and the floating range shall not exceed 15%.

Property service level standards and assessment methods shall be formulated and promulgated by the municipal real estate administrative department. If the residential property service level is approved for the first time and has been implemented for three years, the property service enterprise shall apply to the real estate administrative department under its jurisdiction for grade review 30 days in advance. Can not meet the original service level standards, should be rectified. Those who fail to meet the standards will be downgraded. If the application for review is not made at the expiration of the implementation period, the identification of the property service level shall be cancelled, and the property service enterprise shall not continue to charge the property service fee. If the realty service enterprise continues to charge fees, it will be recorded in the enterprise credit file as bad behavior of the enterprise.

Article 10 In accordance with the principle of encouraging advanced technology, high quality and good price, the property service fee for a project that has won the honorary title of national (regional, municipal) property management demonstration community can be charged according to the current property service fee standard of the project after the exclusive part accounts for more than half of the total construction area and the consent of the owners' meeting, and after being verified by the real estate administrative department in the jurisdiction and reported to the price administrative department for approval.

Won the honorary title of national property management demonstration community, the property service fee standard can rise10%;

Won the honorary title of outstanding residential area of property management at the autonomous region level, and the property service fee standard can be increased by 8%;

Won the honorary title of municipal excellent residential property management, property service fees can rise by 5%.

Eleventh, can not meet the statutory delivery conditions of residential areas, property service fees borne by the construction unit; If the supporting facilities and green environment of residential quarters are not up to the standards agreed in the purchase contract due to the development and delivery by stages by the development and construction unit, the property service charges shall be reduced accordingly, and the construction unit shall compensate the price difference of the property service enterprises. The corresponding property service level is determined by the municipal real estate administrative department.

Twelfth residential areas after the completion of acceptance, the owners or property users shall, from the date of delivery of the property, pay monthly property service fees and elevator maintenance fees in accordance with the charging standards approved by the municipal price department and the municipal real estate administrative department. Has been included in the scope of property services, but the property has not been delivered to the owners or property users, property services and elevator maintenance fees paid in full by the development and construction units.

Thirteenth, the property service fee is charged monthly. If there is an agreement in the realty service contract to collect the realty service fee in advance, the realty service enterprise may collect the realty service fee in advance for no more than one year according to the principle of voluntary owners.

Within the property management area, professional business units and sanitation management units such as water supply, power supply, gas supply, communication, cable TV, etc. shall charge relevant fees to the end users. If the realty service enterprise accepts the entrustment to collect the above fees, it may charge the entrusting unit a handling fee, but it may not charge the owner a handling fee.

Professional business units and sanitation management units shall not force property service enterprises to charge fees, and shall not stop providing services to end users because property service enterprises refuse to charge relevant fees.

Fourteenth, the property service enterprises to guide and supervise the residential decoration. Owners of their property for interior decoration, property services companies can charge the owners for residential decoration garbage clearance fees (including decoration management service fees), and the specific standards for residential decoration garbage clearance fees will be announced separately by the municipal price department. The realty service enterprise shall not charge other expenses related to decoration in any name. Such as decoration deposit, decoration deposit, decoration management fee, decoration pass fee, decoration elevator use fee and other similar expenses (except for lost replacement fee).

If the elevator car, corridor wall, floor, handrails and other parts and facilities and equipment are damaged due to centralized decoration and material handling, the property service enterprise and the decoration unit (decorator) can negotiate to give a one-time repair compensation, and the property service enterprise will be responsible for unified repair after centralized decoration.

Fifteenth, the implementation of community card management, the construction unit should provide the owner with four cards (including IC cards, etc.). ) free of charge. If the owner applies for multiple configurations or needs to re-apply for a license due to loss or damage, the property service enterprise may charge a fee according to the cost. The specific standard of the production cost of the pass shall be announced separately by the competent price department. After the residential property is delivered for use, if the intelligent access control system is newly configured or upgraded in the residential area, the solution of the construction, upgrading and daily maintenance costs and the number of access cards issued shall be decided by the property service enterprise and the owner through consultation according to law.

Article 16 The use of the * * * part of the property and the * * * facilities and equipment for business operation shall be subject to the consent of the owners' meeting or the consent of the owners whose exclusive parts account for more than half of the total construction area and more than half of the total number of people. The proceeds are mainly used to supplement the special housing maintenance funds, and can also be used according to the decision of the owners' congress.

Seventeenth, residential areas (including commercial, office, residential buildings) parking fees to implement government guidance. The specific charging standards shall be announced separately by the competent price department.

In the building division, the parking spaces and garages planned for parking cars should first meet the needs of the owners. The realty service enterprise shall give priority to handling monthly parking tickets for the owners of residential areas.

Owners should pay parking service fees and parking space rental fees when parking in public parking spaces (garages) within the property management area. The vehicle parking service fee is used for the operation and maintenance, cleaning, order maintenance and public liability insurance of the parking space (garage) facilities and equipment. Parking space rental fees are mainly used for residential special maintenance funds, and can also be used according to the decision of the owners' meeting.

Owners should pay parking property fees when parking in their own parking spaces (garages). Parking space property fee is used for the operation, maintenance and cleaning of parking space (garage) facilities and equipment.

Public security, fire fighting, emergency rescue, ambulance, sanitation and special vehicles do not need to pay for parking when performing official duties in the community. If other foreign vehicles are temporarily parked in the property management area, the property service enterprise may agree on free parking time according to its own situation; If the agreed free parking time is exceeded, the realty service enterprise may charge a fee according to the provisions of the competent price department.

Owners who occupy the property management area and own roads or other public * * venues to park their vehicles shall collect vehicle parking service fees and parking space rental fees with the consent of the owners' assembly or owners whose exclusive parts account for more than half of the total construction area and more than half of the total number, and the charging standard shall not be higher than that of the open-air supporting parking lot in the same community. The realty service enterprise shall establish separate accounts for the fee income, and regularly announce the income and expenditure to all owners.

Eighteenth property service enterprises should strengthen price self-discipline, abide by the laws, regulations and policies on price, strictly fulfill the property service contract, and provide the owners with services that match the quality and price.

Property service charges must be clearly marked according to regulations. The realty service enterprise shall publicize the name of the service enterprise, service content, service level, service standard, charging method, charging start time, service items, charging standards and charging basis, and 12358 price reporting telephone number, etc. In a prominent position in the property management area, accept the supervision of the municipal price, real estate administrative departments and owners.

In addition to the fees stipulated in these rules and the fees for providing specific services voluntarily entrusted by the owners, the realty service enterprise shall not charge any other fees.

Article 19 A realty service contract shall stipulate the realty service level, service content, charging standard, charging method and starting time, liability for breach of contract, termination of the contract, etc. Where the interests of property buyers are involved, the agreement shall be consistent.

Property service enterprises must publish the income and expenditure accounts of part of the income in a prominent position in the property management area every six months. If a realty service enterprise, in violation of the provisions and the realty service contract, arbitrarily expands the charging scope, raises the charging standard and charges repeatedly, the owner or the property user has the right to refuse to pay.

If the realty service enterprise performs its obligations in accordance with the contract, the owner or the property user shall pay the realty service fee in full and on time, and shall not refuse to pay it for any reason. If the owner refuses to pay, the property service enterprise can recover the money according to law.

When the property right is transferred, the owner or property user shall settle the property service fee.

Twentieth city price departments should strengthen the supervision and inspection of property service charges. The realty service enterprise has one of the following acts, which shall be punished by the municipal price department in accordance with the provisions of the People's Republic of China (PRC) Price Law, the Provisions on Administrative Punishment of Price Violations and other laws and regulations:

(a) beyond the floating range of the government guidance price to set the charging standard;

(two) independent fees or self-defined standard fees (except for the provision of special services and specific services voluntarily entrusted by the owners);

(three) compulsory or disguised compulsory services and charges;

(four) through the decomposition of fees, repeated fees, expand the scope of fees and other ways to raise the standard of fees in disguise;

(five) not according to the provisions of the price tag;

(six) other acts in violation of the provisions of price laws and regulations.

Twenty-first before the implementation of these rules, the property service contract has been signed, and the property service level and charging standard can be implemented according to the original contract. If a property enterprise needs to adjust the property charging standard, it shall obtain the written consent of the owners whose exclusive parts account for more than half of the total construction area and more than half of the total number, and implement it after the property service level standard and charging standard are publicized for the record. The establishment of the owners' committee shall be implemented in accordance with the decision of the owners' congress.

Twenty-second, these rules shall be interpreted by the municipal price department in conjunction with the municipal real estate administrative department in accordance with their respective responsibilities. Before the implementation of these rules, if the relevant provisions are inconsistent with these rules, these rules shall prevail.

Twenty-third of the city's twelve counties can refer to these rules.

Article 25. These Detailed Rules shall be implemented as of 20 15 years 1 month 1 day. Notice of Guilin Municipal Price Bureau on Formulating Property Service Levels and Charging Standards in Guilin (Trial) (No.28 [2008] of the Municipal Price Bureau) shall be abolished at the same time. ;