Because the shipment itself is too much.
Tmall double eleven is coming soon, about the various rules of Taobao Tmall merchants are very for concern especially the delayed shipment rules, then 2019 Tmall delayed shipment rules is how it is?
2019 Tmall delayed shipment rules have changed as follows:
A specific processing measures
Delayed shipment: the merchant should issue compensation red packets to buyers. Compensation red packet denomination calculation standard for the actual transaction amount of 30% of the goods, a single transaction minimum of not less than 5 yuan, the same buyer and seller between the time of payment within 24 hours of the combined calculation of multiple transactions up to 500 yuan.
2019 Tmall delayed shipment rules explained!
Delayed shipment of serious circumstances, off the shelves of the goods; delayed shipment of serious circumstances and the buyer initiated a complaint, the merchant did not take the initiative to agree to pay or consensus with the buyer before the Tmall ruled that the complaint was established, in addition to having to pay compensation to the buyer, each time a general violation of the deduction of 1 point (cumulative deduction of no more than 6 points within 30 days).
Two, not applicable to the rules of the special goods are as follows:
1) dining and food cards and coupons, consumer cards & gt; shopping malls / department store shopping cards, shopping pickup coupons (shopping pickup coupons & gt; food pickup coupons & gt; hairy crab coupons category except), online store vouchers / coupons, movies / performances / sporting events, localized life services, insurance, whole car (dealers), New car / used car category and the whole house customization of the next category of goods (detailed categories click here to see);
2) Taobao virtual items;
Three, the merchant through the details of the page, tools, etc. and buyers to agree with the buyer to a separate shipment of the situation.
In addition to the addition of a new: support for "appointment delivery" and "timed delivery" delivery time service of goods belonging to a separate agreement on the delivery time of the goods, the merchant delivery time shall not be later than the date the consumer chooses to make an appointment for delivery of the day of 23: 59:59. 59:59 on the day the consumer chooses to make an appointment for delivery.