1. What is the 4007 service?

Answer: The 4007 service is similar to the 800 service launched by Tietong Company, and it is a service for calling and called parties to share telephone charges.

2. Which enterprises is this kind of business suitable for?

Answer: It is applicable to all enterprises that need 800 services, such as hotel reservation hotline, reservation company, logistics company, real estate company, advertising company, catering company, car rental company, travel agency, online reservation hotline, technical support center of the company and other service enterprises or service departments of the company. Enterprises can also use it for their own use. For example, employees who contact the company on a business trip in different places can call their own company's 4007 number in different places, which saves long-distance telephone charges and roaming charges, and the long-distance telephone charges are paid by the company in a unified way.

3. Is it convenient to handle?

A: Very convenient. We can handle it for you at home. Just fill out a form and it will open within 24 hours.

4. Do you need new telephones and special hardware equipment to start business?

Answer: No.4007 can be bound to any existing telephone number of any enterprise. In the future, customers' calls will come in through this bound telephone, and there is no need to install a new telephone.

What is the cost of 5.4007?

Answer: Account opening fee: one-time for each number in 80 yuan. Monthly fee: 80 yuan/month for each number. Call charges: shared by the calling user and the called user, and the calling user pays the local call charges, which are collected by the local operator; When making a long-distance call, the called user pays a long-distance call fee of 0.04 yuan /6 seconds, which will be paid by Tietong Company; When the call is a local call, the called user pays 0. 10 yuan/minute service usage fee, which will be collected by Tietong Company. Some special functions, such as call interception, password access, limiting the number of times to dial the enterprise line number, etc., need to pay an extra monthly fee, each function is 35 yuan/month.

7. What are the advantages of this business above 800?

A: First, the long-distance call charge is less than 800; Second, the 4007 service supports all incoming calls from fixed-line and mobile phone users, but the 800 service is not open to mobile phone users, resulting in mobile phone users being unable to dial 800; Third, because 4007 requires the calling party to pay a certain fee, it is easier to avoid harassing calls than 800.

What's the number of 8.4007?

Answer: The number is: 4007 13ABCD, in which ABCD is 4 digits, which is uniformly distributed by Netcom.

9. My fixed telephone is a telecommunication service. Can I open the 4007 service?

A: Yes. The 4007 service can be bound to any fixed telephone number without restriction.

References:

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Tietong 800 Payee Domestic Centralized Payment Service

800 service is called toll-free phone internationally. Its main feature is that the phone bill is paid by the receiver, which has become the main way for many enterprises to provide free service hotline to customers, and it is a telecom service with modern marketing concept. 800 service can also be used as an internal enterprise, which can effectively control the long-distance telephone charges when employees are on business trips.

I. Business Description

The full name of domestic 800 service is domestic collect service. Its main feature is that the called party pays the telephone bill centrally, and the calling party does not pay. No matter how many branches the No.800 enterprise has, no matter where each organization is in China, it can be controlled by a unique number, that is, 800 * * * * *, thus giving the enterprise a complete image; At the same time, the 800-number enterprise provides convenience for internal employees to call the unit when they are on a business trip, eliminating the trouble of paying the telephone bill in cash when they are on a business trip.

Two, 800 business can provide the following services

When an enterprise or individual with a unique number applies for 800 service, it only needs to register an 800 number to connect multiple telephone numbers of the enterprise. You can transfer 800 calls to different phone numbers in the enterprise at different times.

Call Transfer When someone dials 800 number, but the line is busy or no one answers, you can transfer the call to other pre-arranged telephone numbers.

Choosing the destination according to the caller's location can select the access line of 800 telephone according to the caller's location, and transfer the 800 telephone to the enterprise telephone number in its area.

Limit the number of simultaneous calls to a destination. After having the 800 number, according to your requirements, when the call of the simultaneous caller reaches a certain limit, the system will not continue to connect, and the caller will be notified by recording.

Password Access This function enables callers who dial 800 to enter a predetermined password before connecting. This function is especially suitable for enterprises to reasonably control the communication expenses of employees on business trips.

Call distribution can distribute 800-number calls to different telephone numbers in the enterprise according to a certain proportion.

Call blocking restricts calls in certain areas or specific numbers according to the long-distance area code or specific numbers.

The number of incoming calls is limited. After having 800 numbers, according to your requirements, the maximum number of incoming calls can be accepted in a certain period of time. When this limit is reached, the system will not continue to connect, and the caller will be notified by recording.

Three. Domestic 800 service charge

Account opening fee: every day, every time in 80 yuan.

Basic monthly fee: 35 yuan/month per day.

Function usage fee: call interception, password access and limit the number of calls, 20 yuan/month for each function.

Call charges:

The local call charge is 0. 15 yuan/min.

The domestic long-distance call charge is 0.05 yuan /6 seconds.

65438+ From 09: 00 every day to 07: 00 the next day, the long-distance part is 50% off.

Fourth, the domestic 800 merchants questioned

Where can 1 and 800 services be applied?

Answer: 800 can be used as enterprise service hotline (such as consulting and sales hotline), anti-counterfeiting certification, member hotline, internal use (such as contacting the company's free communication line when employees go out, using 800 as an access tool to connect internal routers) and so on.

2. Do foreign users need to add the area code when dialing 800820 * * *?

A: No. Users only need to dial the 800 number directly.

3. Do I need to add other hardware devices to apply for 800 service?

A: No.

Can the 4.800 call be transferred to the mobile phone?

Answer: 800 calls can only be transferred to the fixed telephone, and the fixed telephone can be transferred to the mobile phone. Through the call forwarding function of the fixed telephone, the mobile phone can answer 800 calls.

5. If the user's business scope does not include Xinjiang, can 800 calls in Xinjiang be restricted?

A: Yes. 800 service has a call blocking function, which can restrict or only open incoming calls in specific areas according to the long-distance area code.

Can 6.800 services be transferred to local calls according to the caller's location?

A: Yes. It can be realized by using the function of 800 "selecting destination according to caller's position". For example, if the calling customer and the transfer phone belong to the same area code, the call charge is 0. 15 yuan/minute, which is nearly 80% less than the long-distance call charge of 0.05 yuan /6 seconds. For example, if the calling customer and the transfer phone are both in Shanghai, the call charge is 0.08 yuan/minute.

7. What should I do if I encounter 800 malicious harassing calls?

A: Users can use the call interception function to prohibit phone numbers from harassing incoming calls.

Can I set a password for the 8.800 phone?

A: Yes. After the password function is enabled, the user who enters must enter the correct password to connect.

9. Will the relocation of the company affect the 800 number?

A: It doesn't affect. Users only need to ask Netcom to change the 800 translation number, and the original 800 number remains unchanged.

10. If users need to know the detailed list of 800 incoming calls, can Netcom provide it?

A: Yes. Tietong Company can provide a detailed list of 800 yuan every month according to users' needs.

1 1 and who will pay for the 800 service?

A: The applicant will bear all expenses, including account opening fee, monthly fee, function fee and telephone fee.

12. Since the 800 phone bill is unpredictable, how can Netcom help users control the phone bill?

Answer: 800' s existing functions such as "preventing incoming calls", "limiting the number of calls" and "choosing a destination according to the caller's location" are all effective means to control the telephone bill, and users can choose as appropriate.

13. What are the advantages of applying for 800 in Tietong over telecommunications?

A: Tietong's 800 number resources are more abundant. Due to years of numbering, good numbers are scarce.

14. How long does it take to apply for 800?

A: Generally speaking, it can be opened in two working days. If customers need a special good number, they need to go through a special approval process, which will take a little longer, but generally it will not exceed 10 days.

References:

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