The evaluation items of operational performance depend on different industries:

1. If it is a manufacturing enterprise, the operational efficiency can be: return on net assets, net profit rate, per capita sales, per capita output value, single customer sales contribution rate, single customer profit contribution rate, input-output ratio, per capita labor efficiency, per capita number of cases filed, etc.

2. if it is a catering enterprise, the operating efficiency can be: return on investment, net profit rate, per capita output value, contribution rate of single product sales, contribution rate of single product profit, input-output ratio, per capita distribution weight of ingredients, per capita number of cases, etc.

The advantage of this method is that the standard is clear and easy to evaluate. Its disadvantage is that it is difficult to set standards for simple work; Lack of certain quantification; Performance indicators are only some key indicators, and we should pay due attention to the lack of certain evaluation for other contents.

what are the evaluation indicators of operational kpi?

there are many indicators that need to be met when evaluating the performance of operators, so what are the evaluation indicators of operation kpi?

when evaluating the performance of KPI, it is necessary to make quarterly targets for the on-the-job personnel, the overall planning of the store, the operation status of the online store and the maintenance of old customers, and require the on-the-job personnel to make appropriate daily, weekly and monthly plans.

and can give timely feedback on the problems encountered in the operation process, requiring operators to complete the store optimization and management well and ensure the normal operation of the store.