The results of the investigation and handling of food poisoning by the health administrative department are important evidence for applying for compensation in the process of civil litigation. On the other hand, the clues of food hygiene reports have become one of the important sources for health administrative departments to file cases. By reporting food hygiene violations to the health administrative department, the public interest can be safeguarded. Article 5 of the Food Hygiene Law specifically stipulates that "the State encourages and protects social supervision of food hygiene by social organizations and individuals. Anyone who violates this law has the right to report and accuse. "The dangyang city Municipal Health Bureau has also specially formulated the Interim Measures for the Reward of Reporting Health Violation Cases in dangyang city". In fact, food hygiene complaints and reports have been recognized and used by consumers and become the largest category of complaints and reports accepted by health administrative departments over the years. When accepting complaints and reports from the masses, the health administrative department often encounters that the complainant does not understand the common sense of complaints and reports, which leads to time delay and disappearance of evidence, which makes its legitimate rights and interests not effectively safeguarded, and even fails to hold the perpetrators of food hygiene violations accountable. Therefore, consumers should pay attention to the following points when making complaints and reporting: (1) The scope of acceptance of food hygiene complaints and reporting includes making and selling inferior food, food poisoning, poor catering hygiene, poor personal hygiene of food practitioners, selling moldy, spoiled and expired food and other acts that infringe on consumers' rights and interests and do not meet the requirements of food hygiene laws and regulations. (2) Complaints and reports must be reported to the local health administrative department as soon as possible after the incident, so that the health administrative department can investigate and handle them as soon as possible and safeguard the rights and interests of consumers. For example, in the event of food poisoning, some consumers want to settle with the restaurant in order to get some compensation, and often they just want to complain and report when the "reconciliation" fails. At this time, the best opportunity to investigate and deal with food poisoning has been lost, suspicious food has been destroyed, processing and business premises have been cleaned and disinfected, and the poisoned person has recovered, so the health administrative department cannot obtain strong evidence. At this time, if the hotel reneges and refuses to accept the account, it will be difficult for the health administrative department to help the injured consumers recover their rights and interests. (3) When reporting complaints, it is necessary to provide evidence for the health administrative department to verify as much as possible, such as invoices, outpatient or inpatient medical records, purchased food packaging bags, photos, etc. Therefore, consumers should ask for invoices when shopping and eating, and keep relevant evidence.