1. Customer demand: Haidilao mainly provides catering services to consumers, focusing on consumer experience and service quality. Hotels, on the other hand, need to meet the needs of guests in accommodation, dining, meetings and other aspects, and have higher requirements for service details.
2. Organizational structure: Haidilao is a restaurant chain enterprise, and its training pays more attention to the training of job skills and operational procedures to ensure the consistency of service standards. Hotels usually have a more complex organizational structure and may need to train employees at different levels, including front desk, rooms, restaurants, sales and other departments, and the training content is more comprehensive.