Time flies, our work will be enriched in busyness and harvested in joy. It's time to make a work plan for the next stage. How to write a work plan so as not to become a mere formality? The following is the work plan for the store manager in 2020, which I compiled for you, for reference only. Welcome to read.

I have just been a store manager for two months, but I can't handle some problems, partly because of my lack of work experience and being in a confused period. In order to improve my work potential, I will do a good job as a store manager. Now my work plan is as follows:

1. Strengthen standardized management, encourage employees to work hard and create a good image. Strengthen communication and cooperation among employees, and constantly standardize management. In addition to cleaning the hygiene inside and outside the store every day, we should also do a general cleaning once a week, especially make reasonable adjustments to the shelf display of products, so as to make the store clean and orderly and create a good image.

Seriously implement the company's business policy, and at the same time convey the company's business strategy to every employee correctly and timely, which has played a very good role in connecting the preceding with the following.

Do a good job in the ideological work of employees, unite the employees in the store, fully mobilize and give full play to their intentions, understand the advantages of each employee, give full play to their strengths, and do what they can. Enhance the cohesion of our shopping mall and make it a United group.

Set an example and be a handsome employee. Constantly instill corporate culture in employees, educate employees to have a sense of the overall situation and do things from the overall interests of the company.

Handle the cooperation between departments, between superiors and subordinates, complain less, be more enthusiastic, look at the problems in work objectively and solve them with your heart.

Strengthen unity and cooperation with various departments and brother companies, create a good seamless working environment, get rid of discordant notes, give full play to the great enthusiasm of employees, and gradually become an excellent team.

2. Carefully withdraw the company's payment on the same day, so as to achieve the daily settlement. In order to cooperate with the company's financial work, the documents issued will be fed back to the company's finance on time to ensure that there are no problems.

3. Go to work on time, don't be late, don't leave early, and finish the work of the day seriously.

4. When customers come, we should pay attention to polite language, serve them warmly, make them happy and leave with satisfaction, and establish a good service attitude and work image.

Attract customers with thoughtful and meticulous service. Give full play to the initiative and creativity of all employees, and let employees change from passive "letting * * *" to intentional "I want to do it".

As a new manager, it is also a new year. From the beginning, I will make a good plan.

Good management is the first thing I want to do. Only when you are familiar with the situation in the store and manage the employees well can you do the next work well and do a good job in sales. If a store is in a mess, it is not so easy to make a good sale. Only when stores and personnel are in an orderly way can we make better efforts in sales, and we need to sort out the information in the store and the housing information. Let everyone know according to the sales requirements, and I also want to know their situation. If there are any difficulties in the sales process, I will help them solve them in time, so that they can concentrate on their work and complete their performance.

Only by bringing out an excellent sales team can we become an excellent store manager. One person's sales power is relatively small, but a group of people can do it, so the sales work can also be done well. As a united team, we will also try our best to expand the housing supply, open up the market, let more people know about our store and come to our store to rent and buy a house. In the process of leadership, I also want to be familiar with the ability of each employee. For those with weak ability, we should also help and impart experience. You can't say that you do your own thing and don't think about the team, so you will be scattered. During this year, I also organized several team activities and conducted a sales experience training. Only when everyone has a tacit understanding and is willing to join the team can the whole team do well. Since I am the store manager, my team will also bring it out.

Achieving the sales target is the most important thing in the new year, and everything else can be done well. If the final result is that the sales target is not completed, then it can be said that some of the previous things are of little significance. This year, I will try my best to allocate the sales target of the whole store, and then lead the team to do a good job in sales. At the same time, while doing a good job in sales, I personally have to continue to learn more sales methods and skills. Learn more about a management method. Only when you become better can the position of this store manager be more stable, and more things can be taught to employees, so that everyone's abilities can be put in and work together better.

First, the internal management of restaurants.

1. Participate in the formulation of reasonable annual business objectives of the restaurant for 20xx, and lead all employees of the restaurant to actively achieve the business objectives.

2. According to the market situation and the needs of different periods, discuss with the chef * * * to formulate the catering promotion plan, and collect the feedback from the guests in the implementation process to improve it.

3. Formulate the post responsibilities and service standard process of employees, supervise and inspect the restaurant managers and employees to serve customers according to service standards, and continuously improve service quality and work efficiency.

4, pay special attention to the construction of the staff, grasp the ideological dynamics of employees, through the evaluation and assessment of employees, to provide excellent employees with opportunities for promotion and salary increase.

5. Assign special personnel to make employee training plans, organize employees to participate in various training activities, continuously improve employees' service skills, skills and service quality, and improve work efficiency.

6. Hold a restaurant staff meeting at least once a month to analyze and report the restaurant's monthly operating indicators, revenue and expenditure, and solve existing problems; Listen to employees' opinions and suggestions on the internal management and external sales of the restaurant, and let employees participate in the management of the restaurant extensively.

7, work closely with the kitchen, check the quality of dishes, and timely feedback to the guests, improve the quality of dishes, meet the needs of guests.

8. Establish a restaurant material management system, strengthen the management of restaurant food raw materials and articles, arrange special personnel to be responsible for the collection and storage of food raw materials and articles, check whether the cost of food raw materials in the front hall and kitchen is too high, ensure that the transfer-in and transfer-out of various costs are reflected, and rationally use water, electricity and other resources to reduce waste, reduce costs and increase profits.

9. Pay special attention to the hygiene and safety of the restaurant, assign special personnel to check the cleanliness of the restaurant, assign special personnel to regularly clean and tidy all areas of the restaurant, and provide guests with a comfortable and high-quality dining environment.

Second, marketing.

1. Make extensive publicity through various media channels, increase the visibility of the restaurant in the local area, lock in the target customers, and increase publicity for the target customers.

2. Establish regular contact files, establish good relations with guests, solicit opinions from guests through face-to-face and telephone interviews, handle complaints from guests and sell restaurant products.

3. Firmly grasp the catering culture of an enterprise, display the cultural theme and connotation to the greatest extent from the decoration style, high-quality gourmet products and warm and thoughtful service of the restaurant, and seize this selling point, which will make the restaurant have unlimited vitality.

Third, business strategy.

This restaurant is located in a prosperous area, with a good dining atmosphere, and the flow of people and customers is not a big problem. Because of this, relatively mature fast food restaurants, soybean milk shops, cafes, noodle restaurants, seafood restaurants, Sichuan restaurants and so on. They are all our competitors in different degrees, so we should start from the following aspects in our operation:

1. business project: we should develop our own characteristics while avoiding its sharp edges. Don't rely on the variety of products to win, but concentrate on making the signature products of "so-and-so" restaurant, and clench your fists to have strength.

2. On the basis of keeping the soup bag as the main product and promoting the special diet, the products are supplemented by exquisite cold dishes, home-cooked hot dishes and special steamed bowls, paying attention to scientific diet and reasonable collocation, and truly serving the people in a down-to-earth manner.

In the long run, it is our goal to continue to open branches and implement multi-store operation.

In the future work, I will always adhere to the business philosophy of "excellent quality, low price, comfortable environment and thoughtful service", and make continuous improvement based on this plan according to the specific operating conditions and problems of the restaurant.