service process of opening a hot pot restaurant 1. preparing the counter (1) preparation of articles: before the service begins, the waiter must clean the counter, cup holder, metal surface and counter surface; Trays, napkins and tableware should be prepared; Dining table and cup holder must be neat and orderly; Service equipment and disc supply should be properly combined: discs of the same model should be placed on the same line. Mats, stools and various tables should be prepared.

(2) food preparation: spices, condiments and prepackaged food should be put in proper places; Hot and cold drinks, food and salads, desserts, bread, etc. should be carefully decorated and displayed; When displaying the main course, the sliced meat should be piled higher, the meatballs should be arranged in a straight line, and the meat pieces should be placed in the middle of the plate. Salads such as fruits and vegetables should be arranged at a certain height and in different shapes. When arranging salad, put the same kind of dishes with different colors together for customers to choose. Dessert counters and other parts should also be clean and orderly. Desserts should be arranged in groups according to the different foods and containers, keeping them in a straight line and easy to choose.

In a word, we should make food decorations more attractive and stimulate people's appetite. The service process of opening a hot pot restaurant 2. Providing food service (1) welcoming guests. Say hello to customers when they approach the counter; Ask the guests what kind of food they like, answer their questions and make suggestions according to the menu.

(2) Sub-packaging of food. The waiter at the service flow counter of a hot pot restaurant should provide food according to the quantity required by the guests. If the weight is insufficient, it will spoil the customer, and if the weight is too large, it will cause waste. Therefore, the waiter must know and be familiar with the types of dishes needed for each food; Don't let the food go beyond the edge of the plate when loading the food; Salad should be divided into each plate according to the weight in advance, and care should be taken not to destroy the decoration of the salad in the plate, and it is best for every guest to see this decoration.

(3) Main course service. The main course is served on the steam table. Before serving, you should know what the guests want, such as condiments, decorative weight and so on. Waiters should give help to meet their needs.

(4) beverage service. Drinks are served by guests themselves or by waiters. When guests serve themselves, ice cubes and drinks must be placed in proper places.

(5) checkout. At the end of the service line, the cashier records the dishes the customers want, and lists the amount of each food and the total amount on the bill. When the cashier hands the bill to the guest, the customer can pay at this time or after the meal according to the different system of the restaurant. Service process of opening a hot pot restaurant 3. Adding food (1) People who add food: Every service process of opening a hot pot restaurant regularly serves some food, and it is the responsibility to fill up these foods between services. Some self-service shops have special waiters to supply food on the service line. They inform the chef of the food needed at the counter, and then inform the counter waiter of the information of preparing food in the kitchen, so that the counter waiter doesn't have to leave the service line to add the required food items.