Building area above ground: about 25-30,000 square meters.

There are about 250-300 hotel rooms (the hotel room area is calculated as 90- 100 m2/ room, including the room area and the area of all supporting service facilities of the hotel).

The plane layout and function should meet the requirements of the "four-star" standard of the hotel management company.

First, the overall design requirements of the hotel

It is suggested to set up a four-star hotel on the main road as the main entrance and exit of the hotel.

Four-star hotel rooms

Hotels should have a reasonable functional division and background music system.

The presidential suite should be set on the floor with less noise impact, and it is recommended to have an independent outdoor rest platform.

Architectural design should be conducive to the economic requirements of sales and later property management and facilitate later maintenance;

Building materials should be energy-saving and sound-insulating materials, and meet the requirements of fire protection grade.

Meet the requirements of environmental protection and energy saving. The design standards are based on the latest national energy-saving standards.

Make full use of energy-saving materials to reduce energy consumption.

Use local materials as much as possible to effectively control costs.

Second, the relationship with commerce and office buildings.

Under the condition of ensuring that the appearance and space of the building are in harmony with commercial and office buildings, it should be relatively independent;

The appearance of the building has the characteristics of public buildings, and the needs of energy conservation and environmental protection should be emphatically considered;

The selection of the main entrance, transportation system and equipment system of the building should be relatively independent to minimize the interference to the business. It is suggested that the main entrance be located on the main road.

Third, the first floor of the building.

The lobby should be luxurious, unique in style, elegant in decoration, full of light, and smooth and comfortable in plane and vertical traffic.

The lobby area should be more than 500 square meters, spacious and atmospheric, and adapt to the reception capacity.

Suggest picking the vacant lot in the lobby.

There is a general service desk suitable for the scale of the hotel; And set up a luggage room near the entrance and the service elevator;

Set up a guest rest place in the non-business area.

There are ramps for the disabled in the foyer and main public areas, and there are toilets or toilet seats for the disabled, which can provide special services for the disabled.

The lobby is equipped with a safe to store valuables opened by the hotel and guests at the same time. The safe is safe and hidden, which can protect the privacy of guests.

Set up a banquet display.

Four. Guest rooms and standard floors

The guest room area is 34-37 square meters.

The graphic design of the standard floor should be as neat and concise as possible.

Rooms include standard rooms and suites, and suites account for 5% of the total rooms. 10% rooms are connected rooms, and disabled rooms should also be set up. The equipment in this room can meet the general requirements of the disabled.

Calculated by 300 rooms:

Room Type Room Number Proportional Area (㎡)

Standard big bed room 15050%35

Standard twin room 13545%35

Disabled room 20.67% 35

Executive suite 1 1 3.67% 45

Deluxe Suite 2 0.67% 105

The floor utilization rate is not less than 85% (floor area/floor area);

Rooms include four main areas: entrance area, sleeping and studying area, wet area of bathroom, dry area of bathroom, wardrobe/dressing area (the layout and plane will change according to the size and shape of the overall bay. )

The suite must also have at least the above four areas, and consider the following layout according to the overall size: guest locker room, independent dining area, independent kitchen/tableware/tea room; Independent living area, independent learning area

Guest room: equipped with color TV and closed-circuit television broadcasting system.

Rooms should have very effective noise prevention and sound insulation measures.

The clear height of the corridor in the guest room area shall not be less than 2.4m ..

All materials, components, assembly and construction methods in public areas must meet fire control requirements.

The standard floor needs to be equipped with logistics service rooms, cleaning rooms and grass distribution roads.

At least the single room of each guest room must be equipped with cold and hot air supply pipes. Multi-room suites must be equipped with the same remote control in the open position and a separate remote control in the private room.

Verb (abbreviation for verb) The supporting functions of hotels.

The supporting functions of the hotel should include: business center, conference room, restaurant, banquet hall, gym, swimming pool, supermarket, multi-function hall, infirmary, logistics room, etc.

Meeting facilities include:

-Equipped with a number of small and medium-sized meeting rooms, 3-5 meeting rooms for at least 200 people (300m2), with a clear height of at least 3m and a cloakroom; There is a 1 VIP meeting room (60m2) with its own bathroom.

Four-star hotel restaurant

-Equipped with a special copy room.

-Provide simultaneous interpretation facilities (at least 4 languages)

-Equipped with teleconferencing facilities

-Equipped with live video and audio relay system.

-Rental of computers and projectors

Hotel restaurant/banquet hall:

-The catering function is very important. In addition to serving hotel guests, we should also take into account foreign business. Layout and streamline organization should be convenient for internal and external people to use, generally arranged in the bottom podium near the courtyard. In addition, the top floor of a high-rise hotel is also a suitable place to arrange restaurants and bars. In the configuration, we should consider the number of rooms, the size of banquet hall, the carrying capacity of other facilities and the scale of existing catering facilities around, and find the breakthrough point of hotel catering design. There are full-time restaurants, Chinese restaurants, western restaurants, bars and cafes in different areas of the hotel. The more advanced and larger the restaurant, the larger the per capita area.

Small banquet halls are about 50 to 100 square meters, medium-sized 200 square meters, and large banquet halls can reach 500 to 700 square meters. In the design of large banquet hall, flexible division and overall use should be considered, and a special banquet kitchen should be equipped. The interior is usually a column-free space with a clear height of more than 5 meters. In addition, due to the need to store a large number of furniture and props, the storage space generally accounts for 20-25% of the area of the banquet hall, and its location needs to be convenient to carry. Rapid transition can increase the utilization efficiency of the banquet hall.

The service streamline arrangement between the banquet hall and the kitchen storage room affects the service efficiency and must be completely separated from the passenger flow line. There are two ways of organization. One is to take the service streamline as the axis, and the large and small banquet halls are arranged around the service streamline, which is short and pithy; The other is to arrange large and small banquet halls with the guest streamline as the axis, and the service streamline is set along the periphery, which is longer. When guests use the banquet hall, they can't directly see the logistics part, so they usually misplace at the door leading to the service area or turn at the aisle. There should be enough space in the front of the banquet hall. It is best to arrange the lobby of each hall independently, set up cloakroom and information desk, and promote the fluency of use with a clear and clear identification system.

—— The total number of meals is commensurate with the room reception capacity.

-There is a lobby with more than 40 seats.

-There's a coffee bar, a teahouse and a bakery.

-a high-class western restaurant with reasonable layout and luxurious decoration, with a special western kitchen.

-There are Chinese restaurants with reasonable layout and luxurious decoration.

-The executive lounge is over 200 square meters.

-A full-time restaurant with about 100- 120 seats.

Hotel business facilities:

-Business Center

-Telephone room, negotiation room, etc.

-Internet service should be provided.

-Providing translation, interpretation and full-time secretarial services.

-Typing, copying and faxing

Public * * * and recreational facilities:

-Multifunctional hall

-Song and dance halls, karaoke rooms or KTV rooms, chess rooms and libraries.

-Gym, massage room, sauna (SPA), indoor swimming pool (at least 40 square meters), outdoor swimming pool (at least 100 square meters), billiards room, etc.

-Beauty salon

-Baby Care and Children's Recreation Room

-Shopping malls, selling daily necessities, souvenirs, handicrafts and other commodities.

Logistics room:

-Banquet kitchen/staff kitchen/kitchen preparation room/food delivery kitchen/food storage/cleaning area/food delivery area

-Laundry room/fabric room/linen room

—— Staff office/furniture warehouse/staff changing clothes and showering, etc.

—— Operation Management Office

-Mechanical and electrical equipment room

-There are more than 100 parking spaces in the parking lot.

equipment

Elevator configuration should meet or approach the comfort standard, and every 70 rooms should be equipped with a passenger elevator and two independent employee elevators;

Provide 24-hour hot water;

The number of elevator configurations should be such that the peak waiting time should not exceed 30 seconds;

Set up a public telephone;

Self-contained power generation system;

Elevator Hall, Elevator and Escalator

Shuttle elevators in high-rise buildings with 30 floors and above must be analyzed by elevator experts.

Hotels with more than 300 rooms and/or floors above 17 need to study and determine the elevator, passenger capacity and speed requirements separately.

The passenger elevator must meet the requirement of the maximum height of 3m, and the size of the door opening shall not be less than 1.2m (width) * 2.5m (height), and the size of the door opening of the freight elevator shall be 1.8m (width) * 2.5m (height).

Considering the humanization and rationality of the elevator for the disabled; At the same time, it meets the requirements of national standards for barrier-free design.

Stairs, elevator safety systems and escape devices should be considered. The entrance and exit safety system and elevator monitoring system should be compatible with the building intelligent management system of the whole building.

The maximum inclination angle of the escalator is 30 degrees, and the flat section is two steps.

3 design standard editor

standard

First, the hotel layout is reasonable.

1. Reasonable functional division;

These facilities are convenient and safe to use.

Second, the interior and exterior decoration adopts high-grade luxury materials, with exquisite craftsmanship and outstanding style.

3. The graphic symbols of hotel public information conform to LB/T 00 1.

Four, there is central air conditioning (except villas and resorts), and all areas are well ventilated.

Five, there is a computer management system to adapt to the hotel star rating.

Sixth, there is a background music system.

Vii. Front Hall (***2 1)

1. spacious, suitable for reception capacity;

2. Luxurious atmosphere, unique style, elegant decoration, harmonious tone and sufficient light;

3. There is a general service desk suitable for the hotel scale and star rating;

4. The main service desk is marked in Chinese and English, and reception, inquiry and checkout are set up in different sections, with staff on duty 24 hours a day;

5. Provide message service;

6. Provide one-time general bill settlement service (except commodities);

7. Provide credit card services;

8./kloc-provide foreign currency exchange service for 0/8 hours;

9. The main service desk provides hotel service publicity materials, hotel price lists, local traffic maps in Chinese and English, national tourist traffic maps, introductions of tourist attractions in this city and the whole country, schedules of various means of transportation, and newspapers and periodicals suitable for hotel guests;

10. You can directly accept 18-hour domestic and international room reservation, and you can book other domestic hotel rooms on your behalf;

1 1. The hotel and guests have opened safes to store valuables. The safe location is safe and hidden, which can protect the privacy of guests;

12. Set up a doorman to pick up employees, 18 hours to see them off;

13. Provide full-time porters, special luggage carts and 24-hour luggage service. There is a small luggage storage place;

14. Set up a duty manager to receive guests 24 hours a day;

15. Set up a lobby manager to serve in the lobby 18 hours;

16. Set a guest rest place in the non-business area;

17. Provide in-store tracking service

18. Provide valet reservation and taxi service;

19. There are ramps for disabled people in the foyer and main public areas, with wheelchairs. There are toilets or toilet seats for the disabled, which can provide special services for the disabled;

20. Be able to provide services in at least two foreign languages (English is a necessary language). All instructions and services should be expressed in at least both Chinese and English;

2 1. The switchboard operator can provide telephone service for guests in at least two foreign languages (English is the necessary language).

Viii. Guest Room (***2 1)

1. At least 40 rooms (sets) are available for rent;

2.70% of guest rooms (excluding bathrooms) are not less than 20 square meters;

3. Luxury decoration, including luxury upholstered beds, writing desks, wardrobes and hangers, coffee tables, chairs or simple sofas, bedside tables, bedside lamps, table lamps, floor lamps, full-length mirrors, luggage racks and other advanced supporting furniture. The interior is covered with high-grade carpet or high-quality wood floor. Using regional lighting, the illumination of the target object is good;

4. There is a bathroom, equipped with a high-grade pumping bucket, a dressing table (equipped with a washbasin and a toilet mirror), a bathtub with a shower head (shower head is not needed if there is a separate shower room), a shower curtain and a clothesline. Take effective anti-skid measures. The bathroom floor and wall are decorated with luxurious building materials, with elegant and soft colors, zoning lighting and good destination lighting. Have a good exhaust system, 1 10/220V power socket, telephone auxiliary machine. Equipped with a hair dryer. 24-hour hot and cold water supply;

5. There are domestic and international direct dial telephones. There are instructions for use and a local telephone directory next to the phone;

6. There are color TV sets, audio equipment and closed-circuit television broadcasting systems. There are no less than 16 radio channels, including satellite TV programs or self-made programs, with channel descriptions and program lists. The broadcast content shall comply with the regulations of China municipal government. Self-run programs have at least 2 channels, broadcast at least twice a day, and the broadcast time ends at night not earlier than1am;

7. There is a single room;

8. There are suites;

9. A luxury suite with at least 3 rooms;

10. There is a disabled room, and the equipment in this room can meet the general requirements of the daily life of the disabled;

1 1. Stationery suitable for the hotel itself. There are hotel service guides, price lists, accommodation regulations, introduction of tourist attractions in this city, tourist traffic maps of this city, and newspapers and periodicals suitable for hotel guests;

12. Rooms and bathrooms should be tidied up every day 1 time, sheets and pillowcases should be replaced every day, and guest supplies and consumables should be fully supplemented, and cleaned at any time at the request of guests to supplement guest supplies and consumables;

13. Provide turndown service and place goodnight cards, flowers or gifts;

/kloc-provide hot and cold drinking water and ice cubes and free tea or coffee for 0/4.24 hours;

15. There is a mini-bar (including a mini-refrigerator) in the guest room, which provides enough drinks, puts hard liquor in a proper place, and is equipped with drinking utensils and wine list;

16. Guests who receive guests in the guest room can provide additional chairs and tea service upon request;

17. Provide wake-up call service;

18. Provide message service;

19. Provide dry cleaning, wet washing, ironing and repairing services for clothes and return them to the guests within 24 hours. /kloc-provide express service for 0/6 hours;

20. There is a room delivery menu and wine list, providing 24-hour breakfast and dinner room delivery service. No less than 10 kinds of food, no less than 8 kinds of drinks and no less than 6 kinds of sweets, and there are food delivery signs that can be hung outside the door;

2 1.

Nine, restaurants and bars (***6)

1. The total number of meals is suitable for the reception capacity of the room;

2. There are Chinese restaurants with reasonable layout and luxurious decoration. Can provide at least two flavors of Chinese food. After dinner, guests should order food no earlier than 22: 00;

There is a unique, elegant and reasonable coffee shop (simple western restaurant). Buffet breakfast and western-style dinner can be provided. The business hours of coffee shops (or restaurants) shall be no less than 18 hours, with clear business hours;

4. The hotel has an appropriate number of banquet halls or small banquet halls. Can provide Chinese and western banquet services;

5. Have a bar with reasonable location, elegant decoration, characteristics and independence;

6. Supervisors, foremen and waiters in restaurants and bars can provide services in fluent English. Restaurants and bars can provide services in at least two foreign languages (English is the necessary language).

X. Kitchen (***9 items)

1. The location is reasonable and the layout is scientific, ensuring that the food delivery route is short and does not cross other public areas;

2. Tile the wall, lay anti-slip materials on the ground, and have a ceiling;

3. The cold dish room and the pastry room are separated independently, and the air conditioning equipment is sufficient. There are air disinfection facilities in the cold dish room;

4. The rough machining room is isolated from the operation room, the temperature in the operation room is appropriate, and the cold air supply is more adequate than that in the guest room;

5. Have enough cold storage;

6. The position of the dishwashing room is reasonable;

7. There are special facilities for placing temporary garbage and keep them closed;

8. There is an independent spring door between the kitchen and the dining room for sound insulation, heat insulation and smell separation;

9. Take effective measures to kill mosquitoes, flies, cockroaches and other pests.

XI。 Public * * * area (item * * 10)

1. The hotel has a parking lot (underground parking lot or parking building);

2. There are enough high-quality passenger elevators, elegant car decoration and service elevators;

3. Have a public telephone and a local telephone book;

4. There are separate toilets for men and women;

5. There are shopping malls selling daily necessities, souvenirs, handicrafts and other commodities;

6. There is a business center that sells stamps, sends letters, handles telegrams, telexes, faxes, photocopies, international long-distance calls, domestic baggage consignment, film development, etc. Provide typing and other services;

7. There is a clinic;

8. Provide ticketing services such as ticket purchase, transportation, movies and visits;

9. Provide sightseeing services in the city;

10. There are special emergency power supply lines and emergency lighting.

election

(**79 items, at least 28 items)

1. Guest Room (item 10)

1) In the guest room, you can provide visual inquiry services such as bills and voice mail services through audio-visual equipment;

2) The toilet has a drinking water system;

3) No less than 50% of the guest rooms have separate bathrooms and bathtubs;

4) No less than 50% of the rooms and bathrooms are separated from the dry and wet areas (with independent dressing rooms);

5) All suites have separate bathrooms for owners and visiting guests;

6) Set up a business floor where people can check in and check out, and there is a business center and a place for guests to rest.

7) Business floor rooms have equipment to send and receive faxes or emails;

8) Provide guests with free in-store wireless paging service;

9) Provide 24-hour laundry express service;

10) entrusted agency service (golden key service).

2. Restaurants and bars (9 items)

1) There is a lobby bar;

2) There is a professional teahouse;

3) There is a western restaurant with reasonable layout, luxurious decoration and elegant style, equipped with a special western kitchen;

4) There are other foreign restaurants besides western restaurants with special kitchens;

5) There is a bakery;

6) a restaurant with flavor;

7) A grand ballroom for formal banquets with at least 200 people and a special banquet kitchen;

8) There are at least 10 restaurants with different flavors (except the banquet hall);

9) There is a 24-hour restaurant.

3. Commercial facilities and services (5 items)

1) provides Internet services with a transmission rate of not less than 64 kbit/s;

2) Closed telephone rooms (at least 2);

3) negotiation room (at least 10 people);

4) Providing translation, interpretation and full-time secretarial services;

5) Library (at least 1000 volumes).

4. Conference facilities (item 10)

1) A special conference hall with cloakroom for at least 200 people;

2) Provide at least 2 small meeting rooms;

3) Simultaneous interpretation facilities (at least 4 languages);

4) Have conference call facilities;

5) There is a live video and audio relay system;

6) The hotel has computers and computer projectors for rent, ordinary film projectors, slide projectors, video recorders and document shredders;

7) Have a special copy room, equipped with enough copier equipment;

8) Modern electronic printing and binding equipment;

9) There is a photographic film developing room;

10) has an exhibition hall of at least 5000 square meters.

5 public facilities, health and entertainment facilities (42 items)

1) dance hall;

2) karaoke rooms or KTV rooms (at least 4 rooms);

3) Game room;

4) chess room;

5) cinemas;

6) Regular song and dance performances;

7) Multi-function hall, which can provide services such as meetings, buffets and cocktail parties, and can also be used as karaoke bars and dance halls;

8) gym;

9) massage room;

10) sauna;

1 1) steam bath;

12) surfing bath;

13) solarium;

14) indoor swimming pool (with a surface area of at least 40m2);

15) outdoor swimming pool (water surface area at least 100 square meter);

16) tennis court;

17) bowling alley (at least 4 lanes);

18) rock climbing practice room;

19) squash room;

20) Billiards room;

2 1) multifunctional comprehensive fitness massager;

22) Electronic simulation golf course;

23) Golf course (at least 9 holes);

24) circuit;

25) parks;

26) Racecourse;

27) shooting range;

28) archery range;

29) actual combat simulation amusement park;

30) Table tennis room;

3 1) skating rink;

32) Outdoor ski resort;

33) Self-use bathing beach;

34) diving;

35) surfing at sea;

36) fishing;

37) beauty salon;

38) boutiques;

39) Independent bookstores;

40) Independent flower shop;

4 1) baby care and children's recreation room.

6. Safety facilities (3 items)

1) electronic card door lock;

2) guest room valuables safe;

3) Self-provided power generation system.

4 Differentiated editing

Four stars VS five stars

4-star hotel

five-star hotel

contrast

Operator, restaurants and bars can provide services in at least two foreign languages (English is the necessary language).

Operator, restaurants and bars can provide services in at least three foreign languages (English is the necessary language).

Deluxe suite with at least 3 rooms.

A luxury suite with at least 5 rooms;

There are very effective noise prevention and sound insulation measures;

Having an inner curtain and an outer sunshade curtain;

There are high-class western restaurants with reasonable layout, luxurious decoration and elegant style, equipped with special western-style kitchens.

Select projects (***78 projects, at least 28 projects)

Select projects (***78 projects, at least 35 projects)

Four-star VS "quasi-four-star"

"Quasi-four-star": it is not a standard statement, but the propaganda slogan of the hotel, "I think I have reached four-star" or "some projects have reached four-star", but failed to pass the assessment.

Four-star hotel rooms

Quasi-four-star is eligible to apply for four-star, or the application has not been formally passed. It is the industry or hotel insiders who evaluate whether the software and hardware meet the requirements according to the national four-star requirements. If they meet the requirements, they will say that we are a four-star hotel.

In fact, this is just a mutual evaluation in the industry, which is a statement. Even the hotel legal person has never applied for a star rating from the Tourism Bureau.

Listing four stars: this is very simple, that is, it has passed all aspects of verification and meets the requirements of four stars, and the Tourism Bureau is listed.