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BYD's after-sales service has been touted, how exactly?

In recent years BYD has been developing rapidly in the field of new energy vehicles by virtue of its three electric core technologies, and the figure of BYD electric (parameters | pictures) vehicles is spread all over the world. Even in 2019, when the general environment is cold, BYD has realized growth against the market. According to BYD's official data, in the first half of 2019, the cumulative sales of automobiles totaled 228,100 units, an increase of 1.59% year-on-year. Among them, the cumulative sales of new energy vehicles totaled 145,700 units, an increase of 94.5% year-on-year, significantly ahead of the new energy automobile industry growth rate of 49.6%. But with the "new energy vehicle" label more and more thick, BYD seems to ignore the fear of the market, responsible for consumers, so that the number of complaints skyrocketed.

Frequent quality problems

March 11, 2019, China Consumers' Association released the "2018 National Consumers' Association organization accepts automotive product complaints analysis", BYD became the 2018 year the largest number of complaints, after-sales service complaints of the most brands.

Many BYD owners have submitted complaint information to the Chief of Staff said car platform about various quality problems, including: engine rattling, power disappearance; engine oil burning, oil leakage; transmission frustration, out of gear, unable to accelerate; seat collapse, body leakage, paint loss and other problems.

False propaganda, alleged fraud endless in fact, BYD's complaints about a variety of issues, in addition to quality, there are alleged fraud, deposit, delayed pickup, false propaganda and other financial and service complaints. Many car owners complained that BYD service is too poor.

So, to buy a car or to predict well in advance, look at the brand quality. As consumers should also know how to protect their rights.