1. Hygiene problem: If customers are not satisfied with the hygiene condition of the hotel, it may lead to their lower evaluation of the hotel.
2. service attitude: if the service attitude of the hotel staff is not friendly enough, it may lead to customers' doubts about the service quality of the hotel.
3. Safety issues: If there are safety issues in the hotel, such as hidden safety hazards or inadequate safety facilities, it will also affect customer satisfaction.
4. Facility problems: if the hotel's facilities are not complete or malfunction, it may also lead to customer dissatisfaction.
5. Price issues: if customers think that the price of the hotel is too high or not in line with the services and facilities of the hotel, it may lead to a decrease in their satisfaction.
6. Customer experience issues: If customers encounter unpleasant things during their stay in the hotel, such as noise interference, difficulty in sleeping, unsatisfactory food and drink, etc., they may have a negative evaluation of the quality of the hotel's services.
The above is for reference only, and it is recommended to seek help from experienced colleagues or hotel management software.