1. Contact Xicha Customer Service: You can try to contact Xicha's customer service team, reflect your situation to them and ask them to solve the problem. They may offer some compensation measures, such as refunds and vouchers.
2. Complaint platform: If you are not satisfied with Xicha's solution, you can also submit your questions to relevant complaint platforms, such as consumer associations or catering evaluation websites. These platforms may help you solve problems and improve the service quality of Xicha.
3. Other delivery services: If the above two methods can't solve the problem, you can try to use other delivery services, such as the US group take-out and hungry. These platforms usually have similar milk tea delivery services, which can provide a better delivery experience.
No matter which way you choose, it is recommended that you keep relevant order information and communication records to facilitate subsequent complaints and rights protection.