Waiters originally refer to people who provide services within a certain range in a fixed place, including male waiters and female waiters. How to write the annual work summary of catering waiters? The following are five model essays on the annual work summary of catering waiters that I brought to you, hoping to help you!

Annual Work Summary of Catering Waiters 1

__ Restaurant is a new restaurant in our downtown area. I have been working in _ _ Restaurant for some time. I am a waiter in _ _ Restaurant. There are many waiters like me in _ _ Restaurant. In this unique restaurant, I am very happy with my daily work. I really like the service industry. Especially when I am working, I am even more happy to be recognized by customers. The style of our restaurant is more traditional, including design, dishes and staff clothes. I think this is very worth mentioning and has traditional characteristics. Officially, because of this style, many consumers have come to find out more and more, so our usual work will be very busy, and we have also come to the restaurant for a while. At work, I think I should review my work as a waiter:

1. Daily work

A waiter is of course the most basic level in a restaurant, but I have always liked my job, which is my inner love for this industry. I always hope to get more people's affirmation while serving, so that I can be valuable and be called a real service.

in _ _ restaurant, my daily work is very substantial. Every day, our restaurant opens at 11: 11, because we don't cook breakfast, and we go to work late. I arrive early to start a brand-new day. As the reputation of _ _ restaurant slowly begins to grow, customers usually come to eat before 11: 11, and there are still more waiters in our restaurant, but when we are busy, everyone can't wait to get another pair of hands.

As a waiter, we should have these characteristics: patience, carefulness and responsibility. When customers order, we should keep a correct attitude and smile. These are the basic qualities of the restaurant. As a waiter, we should also be familiar with the menu of our restaurant. When customers ask us to recommend dishes, we should be patient and skilled in introducing dishes. Usually, we should spend a lot of time to understand the characteristics and tastes of each dish, and we should recognize it more. Customers should have a correct attitude and patience when they want to check out the bill, and don't let customers wait. These are the basic skills of a waiter. _ _ Restaurant, in our daily work, we should have enough patience to serve every customer well, and we can't have a big argument with customers, which is the last thing allowed.

Because we go to work late, our usual work is also tense, so we get off work at nine o'clock every night, which is very fulfilling and satisfying. This is a day's work.

II. Gains from my work

During my working in _ _ restaurant, I have always performed well in my work with the attitude of a waiter, and I have finished my work every day. I have never had an argument with customers, which is not allowed. I have always reminded myself to be an excellent restaurant waiter.

Annual Work Summary of Catering Waiters 2

Time flies, and I have spent six months happily in the restaurant. It is my consistent principle to work hard and enjoy life. I hope I can bring my happiness to customers and infect colleagues here. Here I learned and advocated how to do a good job in quality service. The following is a summary of my work.

1. Smile

In the daily operation of the restaurant, every employee is required to treat the guests with a sincere smile, which should not be affected by time, place, mood and other factors, nor be restricted by conditions. Smile is the most vivid, concise and direct welcome word.

2. Proficiency

Employees are required to be proficient in every aspect of their work and try their best to be perfect. Employees should be familiar with their own business work and various systems, and improve their service skills and skills. "A journey of a thousand miles begins with a single step". If you want to master your business, you must have a good training class, and constantly sum up your experience in actual operation, learn from each other's strong points, so that you can be expert in many functions and be comfortable in service, which plays an important role in improving the service quality and work efficiency of restaurants, reducing costs and enhancing competitiveness.

Third, prepare

That is, be ready to serve the guests at any time. In other words, it is not enough to have a sense of service, but to be prepared in advance. Preparation includes mental preparation and behavior preparation, which must be done well in advance. For example, before the guests arrive, make all the preparations well and be in a state of being ready to serve them without being in a hurry.

4. Paying attention to

means treating every guest as "God" and not neglecting the guests. Employees sometimes tend to ignore this link, and even have negative service phenomenon. This is because employees see that they dress casually, spend less, and feel no style. In real life, the richer people are, the more casual they are about clothes, because they are confident. And clothes can't represent the wealth at all. In this link, we must not judge a person by his appearance, but ignore the subtle service. We should pay attention to and treat every guest well and let them spend willingly. We should remember that "guests are our parents".

5. Exquisiteness

It is mainly manifested in being good at observing, guessing the psychology of the guests, predicting the needs of the guests, and providing services in time. Even before the guests ask for it, we can do it for them, making them feel more cordial. This is what we call advanced consciousness.

every profession needs to stress team spirit, even in restaurants. When business is busy, colleagues can understand each other and Qi Xin can share the troubles. Usually, there are also tricky customers. If one person is in trouble, other colleagues will go up in time to adjust the dispute so that the situation is no longer bad. Each person has a clear division of labor and works actively, and truly achieves the effect of a hero and three gangs in action. Usually, I also chat with customers, find out their favorite tastes and recommend new dishes to satisfy customers. In this way, there are more repeat customers, allowing customers to recommend friends and improve the consumption rate. After that, I will also make some summaries, which will accumulate over time and make my service more acceptable and liked by customers.

as a service person, you will also encounter some setbacks and helplessness. Some people will think that a small service worker is insignificant, some people think that this profession is low and disrespectful, but what I want to say is: all roads lead to Rome, I am happy to serve others, and I am happy to work here! I can be proud of this collective work. I think my career is like a watch. The hour hand that rotates on the surface can bring time and joy to everyone, while the tiny parts that rotate inside are hard to see, but they are essential.

Of course, there is no end to learning, and what you have learned must be applied to your future work. I hope that leaders can make more efforts, colleagues can learn from each other, improve service efficiency in future work, and strive to be an excellent service staff. Let customers feel unusual happiness in the restaurant!

summary of the catering waiter's annual work 3

I have been working in _ _ Hotel for almost three years. Since I entered the hotel, the manager and dear colleagues have taken good care of me. Everyone has been helping me to move towards a better future and has given me a job I like. Thank you very much. This year has passed quietly again. I have some summaries and feelings about my work in this year. I hope that I can always urge myself to continue to develop in writing, Do not forget your initiative mind.

First, service attitude is the most important

Service work is a job that requires strong determination. Before I entered the hotel, I actually worked as a service type, but I was not a waiter in a hotel, so there are still some major differences. After entering the hotel for three years, I have actually accumulated a lot of experience more or less. Although the waiter is not a very skilled job in the eyes of outsiders, it actually requires a lot. The first and most important thing is the service attitude, which is a principle I have been adhering to this year and a standard I have been silently adhering to for the past three years. As long as I establish a service attitude, in fact, many problems will be solved by sewing, and it will not cause too much trouble at all. Therefore, in the coming year, this year also needs constant persistence.

second, service ability is the key

this year, my personal ability is still growing. I used to have some bumps in my work as a waiter, but now I don't. My hands and feet are much more agile, and I rarely do things all hands and feet, which has caused some bad effects. I think this is my progress at this stage. My service ability is based on many aspects. First of all, my service attitude is good. Secondly, my practical ability is also very important, which has been strengthened and improved. This is a good trend and an aspect that inspires me to move forward better.

Third, personal mentality is the key point

Waiters sometimes test their own mentality. Why is it difficult to serve? That's because we will always experience some tests and difficulties that can crush us, so in the service industry, personal mentality is very important, which is also the main reason why we open the gap. Good service is not only related to our own skills, but also the mentality and attitude of each of us are very important. I have practiced this once this year and have made great improvement and progress.

Although this year's work is almost over, I think there will be some better directions to develop in the future. I will continue to keep my motivation, keep my sincerity and efforts, do my best in this job as a waiter, live up to the trust and expectation of everyone who cares about me, and continue to refuel in the future!

annual work summary of catering waiters 4

As a hotel restaurant waiter, there are also new plans and plans for the new year, and at the same time, it is necessary to make an overall summary and analysis of the coming year. 21_ years have passed so quickly, and the new 21__ years are approaching us. I hope that the waiters in our hotel restaurants will take off their old makeup and put on new makeup in this new year, and have a newer and better change. As the saying goes, I believe I will definitely do better! I also hope that I can bring my happiness to customers and infect colleagues here.

I would also like to thank all of you for your support and help during the period since we worked together. Looking back, I have stumbled all the way, but it was very fulfilling, and I feel a sense of accomplishment. I remember that on the first day when I first entered Shengfeng, I knew nothing, but I couldn't even say the most basic words of welcome to customers. After I went to the workstation alone, I made many mistakes. At that time, I really wanted to back down and walk away, but every time I made a mistake, everyone patiently pointed it out to me and taught me the correct operation method in person. I remember a year ago when I was about to enter the society from school, someone once said to me, "You are a boy, and I believe you can face up to any difficulties bravely."

I will never forget this sentence of hers, because it made me regain my self-confidence, and I will never forget everyone's support and help, because everyone's support and help made me feel the warmth and warmth of my big family again. I would like to thank you and have some friction with you at work. I would like to say sorry to you, please forgive me.

Thirdly, I hope that in my future life and work, you can give me more suggestions, and I will listen to them with an open mind. I will improve my life and my work. Through the time I spent with you, I found that I have made better changes both in my life and in my work. I am easy-going to get along with everyone, and I don't feel as tired at work as I did at the beginning. In order to create a warm working environment, for you, my face is full of happy smiles, and for you, I have a warm home in my heart. Let us understand more, complain less, tolerate more and blame less. Finally, remember that we are cheering for a more brilliant tomorrow! A summary of the work of hotel waiters

The new year is coming. The past year may have been lost, sad, successful and happy, but it doesn't matter. It's the past. We will work harder and tomorrow will be better.

many people say that I have changed, I believe. I'm really unhappy. There are many things pressing me. My life and mood are a mess. Although there are no ups and downs, at least I have experienced some ups and downs, ups and downs, twists and turns and difficulties again and again. Sometimes I really cherish me. I've been thinking about what I did wrong and why? I also cheer for myself again and again, and stand up again and again. I am thinking, without me, the earth will turn around as usual, and things will be solved as usual. I don't want to be a weak person or a coward, and my fate is in my own hands. I believe that tomorrow will be better, hello, I am good, and everyone will be fine.

After what I have experienced, I have learned a lot from it. I am fine now. I have a job, courage and all of you. I care about you very much. Everyone around me, we will always be friends. People say that every family has a hard experience, and you also have your experience. Let's share it. We can learn from each other and make progress together. The future belongs to us.

For next year, my plan is:

1. Do every job every day carefully.

2. Earnestly study warehousing knowledge, and work hard for examination and promotion.

3. Use the rest time for computer training.

4. Learn more other things to enrich yourself.

Finally, I hope everyone will step on a new level by next year, by going up one flight of stairs, thank you!

summary of the annual work of catering waiters 5

When you enter a restaurant enterprise, you start as a bottom-level employee, accept the challenge of hard work, work seven or eight small things a day, and you can only stand without a seat. Learn to be patient and persist. This is my first job. I have never worked as a summer job, so I grew up in just over two months.

Every post has a subject, and there are many things to learn. Just entering the real kung fu, I don't know anything about what the service industry should pay attention to. Led by a trainer leader, I am familiar with the operation of various areas and work in the lobby, and even the most basic cleaning is very particular about steps and methods. This is true for sweeping the floor, washing and scraping the glass, especially for cleaning the countertop and preparing cleaning and disinfecting water.

face customers, serve with a smile and be patient. When customers push open the door of the restaurant and come in, first of all, they should be "welcomed and sent off". If they find that they are carrying more things, it is not convenient to take their meals.