When applying for a foreman in a restaurant, you should pay attention to the following:
1. Self-confidence: there is a foreman atmosphere, so don't be timid. But it can't give people the feeling of arrogance.
2. Answer: Give people a relaxed and experienced answer.
2. English: English is commonly used in restaurants, preferably.
3. Recipes: It is best to know their recipes and be familiar with ordering, ingredients and inventory.
Attached, when applying for a restaurant foreman, pay attention to the related topics that the interviewer may discuss:
(1) The work of a brand-new position should start from four aspects: 1. Understand the job requirements of this position; 2. Analyze the characteristics and defects of this position; 3. Analyze the working ability of collaborators and subordinates; 4. Re-formulate the work plan and guidelines according to the above understanding, and implement your own management outline.
(2), the literal meaning of the job is the responsibility and task. In general, it means the duties you should conscientiously perform in your post, the tasks you should try your best to complete and the responsibilities you should bear.
(3) There are two main principles to be followed in handling guest complaints: the first is to meet the requirements of the guests to the greatest extent, and the second is to minimize the losses of the hotel.
(4), can't change the environment, change yourself. Treat people with sincerity, win the love and support of subordinates, improve their working ability, give play to their personality charm and win the conviction of subordinates.
(5) There is only one purpose to formulate work standards, that is, to let employees know what they should achieve at work.
(6) Control 3: 11, evenly distribute work tasks, so as to be fair and reasonable; (2) Make a reasonable bonus distribution plan, so as to enjoy the benefits; (3) Care and considerate subordinates, and always take the lead to undertake the most difficult tasks.
(7), communication is the most effective management means, communication is the golden key to heaven, managers who are good at communication will resolve conflicts invisibly, so that people around you can closely unite around you, communication can make your subordinates gain trust, so as to forge ahead, and communication can make your team gain combat effectiveness and cohesion.
(8) First of all, you should have the judgment and decision-making ability beyond your subordinates, and convince your subordinates of every decision. Second, you must be level with a bowl of water, and you should not favor one over the other. Third, you should be able to point out the problems and better solutions that your subordinates have in the process of implementation.
(9) The difference between a foreman and an employee is that the foreman is the supervisor, the employee is the executor, the foreman is the controller, and the employee is under control.
(11) The foreman's concern for employees should not only be reflected in life, but also mainly in helping employees grow up and caring about their needs, such as spiritual needs and career goals. The foreman should help employees set feasible life goals and help employees grow up rapidly, which is the most valuable.
Extended information:
Restaurant head waiter refers to the basic management personnel of the restaurant who are responsible for leading the hostess, waiters and waitresses, busboys and busgirls in Chinese and western restaurants to complete their daily work.
its main tasks are: to strengthen the daily management of the team, including attending the regular meeting of the department, knowing the daily reception and reservation, holding the regular meeting of the team, organizing and implementing it as required, and arranging shifts reasonably to ensure the effective connection of all links; Coordinate and communicate the kitchen work of Chinese and western restaurants to ensure normal operation, and fill in the feedback form, work log, business report and shift book in time. Do a good job in restaurant sales service statistics and the establishment of customer history files.
organize staff reception, mainly including leading staff to complete daily restaurant cleaning, table setting before meals, reception of guests and sales of meals and drinks; Supervise the work of waiters.
correct the problems in time; Grasp the dining situation of guests in an all-round way, handle the complaints of guests in time, and personally provide key services for special guests and important guests. Strengthen the management of team members, mainly including assisting managers of Chinese and western restaurants in attendance, performance evaluation, rewards and punishments. Grasp the staff's ideological status, work performance and business level in time, and carry out relevant business training in a targeted manner.
Baidu Encyclopedia: Restaurant Head Waiter