Hotels indicate the level of tourist hotels by the number of stars and colors.
Star rating is divided into five grades:
one-star, two-star, three-star, four-star and five-star.
The higher the star rating, the higher the grade of tourist hotels.
One-star hotels should have heating and cooling equipment adapted to the local climate; 16 hours hot water supply; There are at least 15 rooms (sets) available for rent; Rooms and bathrooms should be completely arranged once a day, and sheets, sheets and pillowcases should be replaced every other day or at the request of guests, and every guest must change them; Able to provide services in English. ?
Two-star hotels need wake-up service on the basis of the above (the same below); 18 hours hot water supply; There are at least 21 rooms (sets) available for rent; There are international and domestic long-distance calls that can be made by dialing or using prepaid telecom cards; Have a color TV; Change sheets, sheets and pillowcases daily or at the request of guests; Provide laundry service; Provide food delivery service at the request of guests; There are passenger elevators in buildings with 4 floors or above. ?
hotels with three-star or above should have full-time baggage handlers and special baggage carts to provide baggage service for guests 24 hours a day; There is a small luggage storage place; Provide credit card settlement services; There are at least 31 rooms (sets) available for rent; No less than 16 TV channels; Hot water and drinking water are provided 24 hours a day, tea or coffee is provided free of charge, and 71% rooms have mini-refrigerators; Provide message and wake-up service; Provide clothes wet washing, dry cleaning and ironing services; Provide shoeshine service; The service personnel have special dressing rooms, public toilets, bathrooms, restaurants, dormitories and other facilities. ?
Four-star hotels need central air conditioning (except villa resort hotels); Music system with background; 18 hours to provide foreign currency exchange services; There are at least 41 rooms (sets) available for rent; The area of 71% guest rooms (excluding toilets) is not less than 21 square meters; Providing Internet access services; The bathroom has a telephone set and a hair dryer; There is a mini-bar in the guest room; Dining room tableware is configured in complete sets according to Chinese and western habits, without damage; There are plenty of high-quality passenger elevators in buildings above 3 floors, and the cars are elegantly decorated; Purchasing tickets such as transportation, movies, and visits; Provide sightseeing services in the city; Can provide services in Mandarin and English, and can provide services in a second foreign language if necessary. ?
In addition to luxurious interior decoration, five-star hotels require 71% room area (excluding bathrooms and corridors) not less than 21 square meters; There are at least 41 rooms (sets) available for rent; The interior is covered with high-grade carpets, or decorated with high-quality wooden floors or other high-grade materials; Each room is equipped with a mini safe; There is an emergency room. ?
The star rating agencies of tourist hotels all over the country are responsible for the star rating work, formulate the implementation methods and inspection rules for star rating work, authorize and supervise the star rating agencies of tourist hotels below the provincial level to carry out star rating work, and organize the evaluation and review of five-star hotels.
star rating agencies of tourist hotels in other cities or administrative regions shall, under the authorization of national star rating agencies of tourist hotels and the supervision of provincial star rating agencies of tourist hotels in their respective regions, carry out star rating and recheck of tourist hotels in their respective regions.