What are the seven key principles of supervision?

One, the principle of reaction

Response to the principle of content and requirements are as follows: both the supervisor and the terminal store personnel, must have a corresponding response to each other's feedback. Supervisors need to understand the process of terminal store personnel and the degree of follow-up. The terminal store personnel need to understand their own performance from the feedback.

The principle of response also needs to have reinforcing cues. A positive performance by our end-store personnel is likely to result in the end-store personnel performing at a high level and getting results beyond expectations. Too much negative criticism, on the other hand, may result in failure to achieve the original goal.

Reaction principles to note:

The end-store personnel also often look forward to your reaction and evaluation. At the end of the end-staff test, you should be as fast as possible to provide a clear reaction to their performance, the test includes the supervisor regularly ask questions to the end-staff. As everyone thinks. Not all reactions are encouraging and positive.

Affirmation and table field are only one, not all, of the responses, and a response is incomplete without a negative comment. Affirm the end-user when he says or does something right. In order to have a positive affirmative response at the beginning, you must prepare carefully. It's just as important to focus on what the end-users are doing wrong as it is to focus on what they are doing right.

Two, active learning principle

Active learning principle allows terminal staff to actively participate in the learning process, you can learn more knowledge. There is a famous saying that "from action we know how to learn", it can be seen that the principle of active learning for adult education and performance improvement is crucial. If you're coaching people to write work plans, it's not just about teaching them how to write them, it's also about getting them to write them themselves.

Another advantage of the active learning principle is that it keeps the end-user's mind sharp and focused, and generally adults can't afford to sit patiently in a classroom all day.

Active learning principles should be noted:

Use more hands-on exercises in the training of terminals.

You should ask more questions during the training terminal.

You can use impromptu quizzes to increase the enthusiasm and energy of the terminal staff to learn.

When teaching terminal personnel how to do it, let them practice and try it themselves as much as possible.

If end-users fail to ask questions or don't participate, they may not be able to lift their heads or simply lose interest.

Three, the principle of practice

The principle of practice refers to the "repetition of learning" and "imagery reproduction". The best way to memorize is to repeat the newly learned information and content by letting the terminal staff practice and repeat it constantly, so as to improve the possibility and success rate of the terminal staff to remember the new information in a short period of time.

Supervisors use different methods to encourage terminal personnel to practice often, or repeat what they have learned, is a better training method. In practice, you can follow to do: the supervisor first lectures on the relevant content and process, then demonstrates the outline and synopsis, and then show the final product, and finally let the terminal staff in accordance with this requirement to repeat the exercise several times. In addition the practice must also ensure a certain intensity.

Practice principles should be noted:

The more content the terminal personnel are allowed to practice over and over again, the more information they will memorize.

Encourage frequent practice and repetition by asking frequent questions to encourage terminal personnel to learn.

The end-users must do the exercises themselves; note-taking is not very important.

Request terminal staff to recall what was covered in the training.

Give the end-users the opportunity to practise and practice.

It has been proven that with training that lacks training and practice, terminal personnel will forget a quarter of what they have learned within six hours, a third within 24 hours, and more than 90% within six weeks.

Four, the focus of the principle

The focus of the principle reveals the truth: the terminal staff for the first time to learn the key points will be the first to master. Therefore, we should focus on training and content arrangements in the first impression of the terminal staff and the first information. To this end, it is very worthwhile to promote a practice, is the key content of the training in the beginning of the training on the light.

Then in the subsequent training and learning bit by bit to lead to other relevant points and content. The principle of focus also lurks in a connotation: when the terminal personnel is taught or to complete a task, its first time to accept the information, ways and means must be correct. As we all know, if you receive the wrong training and instruction at the beginning, it is very difficult to correct it later.

Principle of focus should pay attention to matters:

To ensure that the training is completed in a relatively short period of time, 20 minutes is more appropriate, which depends on the end of the personnel to focus on the limited time characteristics.

Because the training is the beginning of the terminal staff will listen carefully to teach the sea, so for training, the opening statement is very important.

The opening statement must be informative, lively and interesting.

Let the terminal staff clearly understand the direction of learning and the learning process.

Strictly guarantee the correctness and accuracy of the content of the first lecture.

Fifth, the principle of suitability

The principle of suitability requires that all training, information, educational assistance, case studies and other sub-materials must be catered to the interests and needs of the trainees. If the training is not closely linked to the needs, the trainees will soon lose interest and motivation to learn.

Also, supervisors must make every effort to show trainees how the new knowledge relates to the old, and to help eliminate the fear and overwhelm of learning something new.

Things to note about the principle of fit:

Give the trainee a clear and strong sense of identity.

With a clear learning purpose and need, strive to make all elements of the meeting (training) fit. Use a combination of examples, illustrations, cases, and other presentation methods familiar to the participants.

Six, the principle of power

Power principle of content tells us that the trainee must want to learn, ready to learn, there are reasons to learn. It is found that as long as the terminal personnel have the motivation to learn, or have the goal of learning, then they will be outstanding and excellent in learning.

At the same time, this is helpful for the implementation of the training program as well as the improvement of the training effect. As long as the motivation to learn is generated, then the atmosphere of learning improves with it. If we ignore the principle of motivation and the relevance of the learning materials, the terminal staff will soon lose motivation and lose interest in learning and training.

Power principle should pay attention to matters::

To ensure that the learning material for the supervisor and the trainee are equally valuable and meaningful, not only the terminal staff to learn to be full of curiosity, the supervisor must also be excited about the training. If the terminal staff themselves lose motivation, then the effect of learning will be very poor.

As the principle of fitness says, you must choose the course content for the learning purpose of the terminal staff. Inform the terminal personnel conference (training) can be targeted to solve their problems, in order to continuously stimulate their learning motivation.

Focus on teaching methods that develop from the known to the unknown. Begin your training with points that are familiar to the end-user, and then move on to other content. Teach your end-users what they should be studying and exploring in depth during the learning process.

Seven, the principle of learning from the past

The principle of learning from the past tells us that the trainee has previously known or learned the content is the easiest to remember and accept. This principle is well applied in two areas that are independent of each other. First, it can be applied to content and programs for post-training deadlines; and second, it can be applied to teaching trainees the newest and most unfamiliar knowledge.

The principle of learning from the past should pay attention to matters:

Ensure that each training in a relatively short period of time to complete the residence, generally should not exceed 20 minutes.

Once the training exceeds the 20-minute limit, you must recapitulate the content of the time, with a concise and short speech instead of miscellaneous and long training, so that you can summarize the discussion at the end of each small speech.

The end of each training session is important, and should summarize the entire session, emphasizing the main points and key messages.

Make it clear to the trainees where they are going and how they are learning.