Part I 2020 Sales Personnel Annual Work Summary
__ year, destined to be an extraordinary year. Raw material costs increased, the tax rate adjustment, the continuous appreciation of the RMB ...... In such a background, foreign trade in the __ year seems particularly difficult. Busy year to see the past, and the need to summarize their work lessons learned time.First, recall the past
1. The expansion of new sales areas.
To ___ market as the focus of market development, cultivated three new customers, by the end of ___, total sales amounted to 280,000 U.S. dollars. From January, __, a **** 9 different countries and regions of customers to establish a business relationship.
2. Focus on brand awareness.
The development and growth of an enterprise, brand power plays a very big role in promoting. ___ year successfully sold ___ brand products to ___, as of now, the sales situation is good.
3. Quality service to regular customers.
Focus on follow-up and service for __ customers __ and __ customers. The sales amount of ___ in the year ___ totaled 320,000 U.S. dollars, in the face of the implementation of ___ on the EU2 standard in the year ___, which lasted for 6 months, the problem of 25CC gasoline saw is now also solved.
Second, summarize now
1. Product quality to be further improved.
Whether it is the company's main products electric chain saw gasoline saws or small punch drill angle grinding, quality complaints come and go. This is a great restriction on the development of sales work. Moreover, the development cycle of new products is too long, it produces a strange phenomenon of old products are not mature, new products and dare not recommend.
2. Follow the single work of the difficult.
According to the company's previous production cycle, generally 30-35 days. Measured by __ years, far more than this cycle. Our delayed delivery, directly affecting the customer's sales program, which will also have a certain impact on the company's reputation. In particular, every time to the shipment, either this machine is one less or that kind of machine is two less, not only on the work has brought very big trouble, the customer side is not good enough to explain.
Third, look to the future
The development of overseas markets has no end, ___ year for ___ year is just the starting point. In the fumbling and experience slowly grow, and the new year every expansion work need to lead the strong support. The market is cruel, __ year will be my more conscientious work of the year. Born in fear, died in peace and happiness, if __ year is destined to be a storm, then please let it come more violent.
Part II 2020 sales staff annual work summary
In the blink of an eye, the year 20xx will be over, I am now a formal employee of the xx wine industry. Looking back on the work of the past year, I have gradually integrated into the large collective. Since 20xx in x month began in the office of the internship, x month in the factory training, to x month assigned to xx county department work, this period of time I have been to fulfill the duties and obligations of the business, and in the office of the leadership under the leadership of the active development of the business work, is now noted as nearly a year of work practice, experience and lessons learned, adhering to the principle of truth-seeking and reviewing this period of time of the work process:First, with a grateful
First of all, I would like to thank the office of the leadership of the trust of my personal work ability, in the main factory sales staff to the major offices will be allocated to me to stay in the Hoh Office to continue to serve as a business, and assigned to the xx County Department of the XX businessman, which makes me in the Hoh Office internship during the work performance to give a full affirmation of the work, so that I am in the future throughout the process of the work of the y gratified, encouraged, and more let me full of more work, I am very happy to see that the work of the company, and the work of the company, I am very happy. It makes me more enthusiastic and motivated to work. I will bear in mind the love and will be integrated into my work history, I will strive to better business results to return the trust of the leadership of the office.
Once again, I would like to thank the manager of the XX County Department for teaching me at work and taking care of me in life. In the work encountered difficulties, the manager will take the initiative to communicate with me in a good and appropriate way, correct my work thinking and work ideas, in order to make my business work can be carried out more smoothly. When we are dealing with certain things on the idea of different views, he is also rarely in the capacity of self-esteem will be things directly enforced, but through reasoning and contact with the work of the actual case so that I understand the reasons, so that I give up stubborn ideas, so that I reduce a lot of detours and work details of the work of the mistakes. In life, the department manager took the initiative to help me contact housing, contact heating with the stove, due to the xx climate is cold and windy, high manager also often call me to pay attention to the fire safety, all of these are my future work and life to give a lot of help.
Second, constantly improve the work situation and work mentality
1, work dedication to performance, quality and cultivation gradually improved
The first contact with what is love and dedication to work, what is to have a strong sense of responsibility and dedication, how to proactively and seriously learn the professional knowledge, the attitude of the work to be correct, to be serious and responsible. I as xx county department of the salesman, y feel the burden of responsibility, as xx wine industry as well as the Hohhot office in xx window, their words and deeds also represents the image of the company at the same time. Passionate about their work, to be able to correctly and seriously treat every job, seriously abide by labor discipline, to ensure that the attendance on time, and adhere to the post are necessary to do! So improve their own quality has become particularly important, must be high standards, high specifications of their own requirements, to strengthen their business skills.
2, sales knowledge, working ability and business level of exercise
I came to the office in x months of this year, the Department of Food and Beverage Department as the basic business work, to assist the department manager to do some trivial work. In order to better complete the basic work, I continue to ask the leadership to teach, to colleagues to learn, and from their own practice, try to make sense of the work of the department in a short period of time, familiar with the business process, clear work procedures, direction, and in the specific work of the formation of a clear working ideas. In x month officially come to the office work, I in line with "beyond self, the pursuit of perfection." This high goal, pioneering and innovative consciousness, actively and successfully complete the work assigned by the leadership, and in the remaining time, through the xx customer referral and part of the government, the leaders of enterprises and institutions, employees contact negotiations, for the next step in the work of laying a good foundation. Due to the heart of the amount of resistance to alcohol, in the hospitality always can not swim with ease, with each table are constantly learning wine culture and learning, and forced to practice their own alcohol, in the table to colleagues, to the manager to learn to speak and do the job method and skills! This is also my future compulsory courses, must be strengthened in this regard!
3, seriously, on time, efficiently complete the other work assigned by the leadership of the office
In order to office work more comprehensive and more smoothly, as well as the coordination of work between departments, in addition to doing their jobs, but also actively cooperate with other colleagues to do a good job. In the work of their own always understand that there is only a superior-subordinate relationship, whether it is part of the work, part of the work are treated equally, the work of the leadership arrangements are not sloppy, slack, in the acceptance of the task, on the one hand, actively understand the intentions of the leadership and the need to meet the standards, requirements, and strive to complete the required deadline, on the other hand, but also actively consider trying to make the work more perfect. And do a good job in the work before the individual work plan, there are primary and secondary successive and timely completion of the work, and to achieve the desired results, quality and quantity of business work, while learning all aspects of knowledge in the work, and strive to exercise their own, after unremitting efforts to make the level of work has made considerable progress.
Third, the lack of their own ability, still need to work hard in the future
1, their own immaturity
Temperament is not stable enough. No matter what a little thing, a small situation, the reaction of the time are shown on the face, when the work is relatively smooth, to achieve personal short-term expected goals, my mind will be a little jump, not stable enough, a little forgetful. Perhaps just graduated from the lack of their own experience, do things always a little panicky, not stable enough, but just graduated is definitely not the reason, in the future work I will try to overcome their weaknesses, so that they are more suitable for doing this job!
The patience of the mind is not enough. As a xx county salesman is relatively lonely, the environment, the work process is a bit monotonous and routine, some time on the "seat" can not, always want to go back to Hohhot around, the whole person also seems a bit disheveled, not enough spirit, however, after a period of time to hone and adjust, I can now fully cope with the existing work tasks and work! I am now able to cope with the existing work tasks and work environment. Throw off their own youthful arrogance, calmly treat the development of things, will look at the longer term, will set the goal higher, so that in the work of their own greater challenges, in order to work in their own work to come to a greater work stimulus, only so that in the work of their own greater interest in the work of their work.
2, the lack of work ability
Grasp the customer mentality is not accurate. I tend to be gullible to dealers and customers who have been working with me for a while. Feedback from dealers and customers to get the market information, most of the time I am listening to the letter, rarely skeptical, no further analysis and judgment. The consequences of this will be due to the inaccuracy of information leading to the office for the market judgment may be biased, in the operation of the work may lead to errors.
In my work, I seldom use my brain to think about the problem, and even if I think about it, it is not detailed enough, and the way of thinking is relatively single. Many times I do things according to the prescribed procedures, according to the leadership's instructions, very little brain thinking about customers, thinking about the market, thinking about the root cause of the problem. Way of thinking because there is no often on things thorough, meticulous thinking and comprehensive analysis, thus doing things habitually become a single. As a salesman, you must consider a lot of things, with clear thinking, thinking about every detail of the matter, in order to correctly determine the true situation of the customer.
Fourth, 20xx in xx work plan
Summarize the work of the year still has many problems and deficiencies in the work methods and skills to be learned from other businessmen and peers, 20xx in their own plans to work this year on the basis of the work gained and lost to make up for the shortcomings of the work, focusing on the following aspects of work:
1, the effective implementation of the job responsibilities, and conscientiously Fulfillment of their duties. Dedication to complete the regional sales tasks and timely call back the payment, responsible for the strict implementation of the product out of the warehouse procedures, and actively collect market information and timely organization of the leadership report, strict compliance with factory rules and regulations.
2, try to do a good job of the existing work at the same time, as soon as possible to plan in xx looking for strength, have a relationship with the background of the agent, mainly to do high-end xx and other alcoholic beverages sales, in order to expand the sales channels to improve the business sales results.
3, for the catering market to make strong sales efforts, and strive to make this weak channel up, and xx sales market maintenance of the second batch of reasonable and appropriate reorganization, so that the maintenance of the gold to play a greater role.
4, in the future work, to seize a variety of different customers to strive for a more adequate and accurate analysis, deal with the business work, and strengthen the exchange and communication with customers to understand their business needs, to be able to appropriately deal with the business relationship, to win more and better customers.
5, themselves in the business at the same time plan to seriously study business knowledge, skills and sales practices to improve their theoretical knowledge, and strive to continuously improve their overall quality, and in the work of a high degree of professionalism and a high degree of responsibility of the master, and actively complete the leadership of the other work assigned.
6, in order to ensure that the completion of the annual sales task, they usually actively collect information and timely summary, and strive to develop the market in new areas to expand the product market share.
In summary, despite the progress, but in many areas there are still deficiencies. For example, creative work ideas are not a lot of individual work is not perfect, the business class customer data is too little, these are to be improved in the future work. I believe that through this nearly a year of work practice, from the experience and lessons learned, after reflection and introspection can make me in all aspects of a new progress and improve, so that the work to do a better and more detailed and more perfect.
Part III 2020 annual summary of the work of the sales staff
Looking back on this year's work, in the company's leadership and the support and help of colleagues, I am strict with themselves, in accordance with the company's requirements to complete their own work. Now the year's work is summarized as follows:First, the daily management of the store
As the person in charge of the store, I y realize that the store is not only the place of work and is a public **** place, is the top and bottom, communicate inside and outside, coordinate left and right, the hub of the connection in all directions, is to promote the work towards the goal of the center, therefore:
First of all, rationalize the relationship (deal with my superiors and superiors). Relationships (dealing with my relationship with senior leaders, the relationship with the relationship between the store staff, the relationship between the store staff and the store staff), dealing with the daily accounts, carefully check the goods every day, and weekly adjustments to their displays accordingly.
Secondly, pay attention to the appearance of the store and the clerk's meter, and strictly manage it.
Second, this year's performance
Because of the greater responsibility on the body, and my knowledge, ability and experience are limited, therefore, constantly to books, leadership and colleagues to learn. After continuous learning, accumulation, able to comfortably deal with all kinds of problems in daily work, completed the company issued 81.07% of the total target.
Third, there are problems and improvements
First of all, there are problems:
Due to my limited learning, experience is still shallow, did not deal with the emergence of various types of problems, which is its own problem, can not be shirked. In the management of the staff and the staff also has a big problem, the staff occasionally go to work when the mood is negative and affect sales.
Second, the need to improve:
1. In the future work, I should continue to improve their ability in all aspects, and not around the leadership and colleagues to learn.
2. Serious efforts to complete each task, unite colleagues, strengthen the management of the store staff, create a pleasant working atmosphere, and improve work enthusiasm.
3. Should continue to strengthen the innovation in the future work, and strive to accomplish new goals.
The above is my summary of the current year's work, I hope to achieve better results in the new year!