There is no difference. Shop assistants refer to people who provide necessary services for guests in hotels, hotels, restaurants and shopping malls.

Waiters originally refer to people who provide services within a certain range in a fixed place, including waiters and waitresses. Now it usually refers to people who provide necessary services for guests in restaurants and entertainment places such as hotels, hotels, restaurants, KTV and shopping malls.

The basic duties of a waiter are: to greet and greet customers; Provide various corresponding services; Answer customers' inquiries; Solve difficulties for customers; Treat all kinds of unstable emotions of customers with the best mood and attitude; Handle customer complaints in time and give customers satisfactory answers.

Qualifications

(1), junior high school education or above, no specific age limit, good health, good appearance, honesty and hard work.

(2) Fluent in Mandarin, good at communication and friendly.

(3), hard-working, self-motivated, practical and obedient to company management.

(4) Relevant working experience is preferred.

what are the above references? Baidu encyclopedia-waiter