2. Basic Requirements:
2.1, Basic Knowledge of Professional Ethics, Professional Code Requirements
2.1.1 Basic Knowledge of Professional Ethics
2.1.2 Professional Code
(1) Love of the job, loyalty, and a high degree of responsibility to consumers.
(2) Enthusiastic service, service quality, consciously study the business, keep up with the needs of social development, and continue to develop and innovate.
(3) Establish the idea of serving the people, customer first, respect for teachers and apprentices.
(4) Be civilized and polite, and abide by national laws and policies and regulations.
2.2 Basic Knowledge
2.2.1 Professional Ethics
(1) Ethics
(2) Professional Ethics
(3) Professional Ethics of Catering Service Personnel
(4) Methods of Strengthening Professional Ethics
2.2.2 Knowledge of Dietary Hygiene
(1) Food Hygiene Basic knowledge
(2) Identification methods of food hygiene quality
(3) Prevention of food contamination, food poisoning and related infectious diseases
(4) Food hygiene system in the catering industry
(5) Chinese People's **** and the State of Food Hygiene Law
2.2.3 Manners and courtesies
(1) Basics of Manners and courtesies<
(2) The importance of manners and courtesy in service work
(3) Basic requirements for manners and courtesy in service
(4) Instrumentation and grooming
(5) Light make-up on duty
2.2.4 Dietary customs and traditions
(1) Chinese dietary culture and custom
(2) Foreign dietary culture and custom
2.2.5 Service safety knowledge(1) Personal safety
(2) Property safety
(3) Safety of the service environment
2.3 Specialized knowledge
2.2.1 Coffee beans
(1) Classification
(2) Distinguishing
(3) Handling
(4) Roasting
(5) Grinding
(6) Storage
2.2.2 Single-item Coffee and Blended Coffee
(1) Single-item Coffee
(2) Blended Coffee
2.2.3 Commonly Used Equipment and Apparatus for Coffee
(1) Commonly Used Equipment
(2) Commonly Used Apparatus
(3) coffee cups
2.2.4 Coffee brewing, brewing, brewing
(1) hot coffee brewing
(2) brewing coffee techniques
(3) hot coffee brewing
(4) brewing coffee techniques
(5) iced coffee brewing
(6) espresso< /p>
2.3 Other Knowledge
2.3.1 Coffee Culture
(1) Origin of Coffee
(2) Distribution of Coffee