Visit: charge a tea place fee is not uncommon
Price range of 2 yuan to 5 yuan
June 14, late reporter randomly visited some of the restaurants gathered in the commercial complex found that the fast food simple food-based catering units charge a tea place fee situation is relatively rare, but the independent ordering of most of the restaurants need to charge a tea place fee, charge a range of between 2 yuan to 5 yuan! The charge ranges from 2 yuan to 5 yuan, of which 3 yuan and 5 yuan price of the tea table fee is the most common.
▲All the restaurants have marked the charges on their menus.
meal time, the late reporter randomly visited the Baoan District, Haiya colorful city more than 10 restaurants are operating, of which more than 70% of the restaurant clearly in the menu on the provisions of the head of the charge for tea. Among them, Ba spicy hot pot charge the lowest cost, for 2 yuan / bit; guest language, frog to da, Wo green revolving sushi and other restaurants teapot fee for 3 yuan / bit; Chaoshan kitchen, 観漁, Jingo Go charge a fee of 5 yuan / bit.
The definition and scope of the "seat fee" is also very diverse. Such as frogs to da tea place fee includes self-service tea, pre-dinner snacks, "dollar paper towels"; Jin Ge Ge Ge is in the dish drink "lotus scraping oil tea" next to the label small letters "tea place" to make clear. In addition, the charge for tea without tea is not uncommon, such as Kanko fishery charge 5 yuan tea "tea" is ordinary lemonade.
▲A restaurant's tea ceremony fee of 3 yuan, including self-service tea, snacks, "dollar paper towels".
▲The restaurant has marked the word "tea" in small letters next to the specialty drinks.
In fact, in addition to the cost of tea, many invisible charges are also common in the restaurant menu. Citizen Mr. Chen revealed to the late reporter, he is located in the Meilin Futian agricultural batch near the Fu Manchu Garden restaurant consumption, in addition to paying the tea fee, but also was charged 10% of the amount of consumption of the table service fee. When the reporter visited, also seen on the menu of the Hong Kong-style teahouse in Shibanqiao, customers bring their own drinks, have to pay a service charge of 100 yuan.
Customers: acceptable within a reasonable range
Businesses: into the store consumption will have to be charged per head
For the restaurant to charge hidden costs such as tea, many people have become accustomed to. Visiting, nearly 80% of consumers to the late reporter said, now dining out almost all be charged a tea place fee, have been accustomed to. Many people believe that the appropriate charge for tea can be accepted, but the cost is too high is unreasonable. For the service charge, many people said, if the menu is clear, they will consciously avoid this consumption, but if the business is not informed of the case of mandatory charging this fee, can not be accepted.
▲People in a restaurant were charged a service fee. (Image from the takeaway platform customer reviews)
So, customers do not drink tea or other drinks in the restaurant, can be exempted from the tea fee? When the late reporter visited, the relevant restaurant waiters are clear, into the store dining shall be charged by the head of this fee, do not drink tea also have to charge a fee. A reluctant to disclose the name of the restaurant operator told reporters that the charge for tea is the practice of most restaurants, the purpose is to enhance business income, how much to charge and restaurant operating costs have a greater relationship.
However, the late reporter also saw during the visit, part of the restaurant did not charge a fee for tea. Such as Xi Jia De shrimp dumplings, too two pickled fish, etc., of which too two pickled fish also Luo Shenhua, Chen Pi as free tea provided to customers.
Lawyer: the charge of the tea place fee violates the legitimate rights and interests of consumers
Charging tea place fee, service fee is reasonable, and whether it violates the legitimate rights and interests of consumers? Guangdong Promethean Law Firm lawyer Wang Jiayuan that the restaurant charges tea place fees, service fees, violating the legitimate rights and interests of consumers, in violation of the "Protection of Consumer Rights and Interests Law" relevant provisions.
Restaurant charges tea place fee violates the consumer's right to independent choice and the right to fair trade. Wang Jiayuan introduced, "Consumer Protection Law" Article 9 clearly, consumers have the right to independently choose to provide goods or services to the operator, independent choice of goods or services, independent decision to buy or not to buy any kind of goods, to accept or not to accept any of the services.
Consumers have the right to compare, identify and select goods or services when choosing them on their own.
For the charge for tea, each restaurant practice is different, some restaurants in the menu clearly charge the price of the relevant fees, some restaurants are not clear, consumers only know to charge the relevant fees when checking out. In this regard, Wang Jiayuan reminded, such as restaurants in the consumer before the checkout is not clearly aware of the tea and other matters and prices, is a violation of the consumer's right to know and the right to make their own choices; such as the lack of advance notice, the consumer can be based on the relevant provisions of the law to safeguard their legitimate rights and interests.
Customers bring their own drinks, the restaurant charges a service fee, and whether it is reasonable, whether it involves legal issues? Wang Jiayuan believes that the restaurant to charge a service fee to bring their own alcohol is not legal.
The Protection of Consumer Rights and Interests Act, Article 26, paragraph 2, paragraph 3, the operator shall not format terms, notices, declarations, store notices, etc., to exclude or limit the rights of consumers, reduce or exempt the responsibility of the operator, increase the responsibility of the consumer, such as unfair and unreasonable provisions for consumers, shall not be utilized in the form of terms and conditions and with the help of technological means to coerce transactions.
Shenzhen Evening News reporter Li Chao / text
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Source: Shenzhen Evening News
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