1. e-commerce training gains and experiences
15 weeks of training passed unconsciously. I dare not say that I really learned a lot here, but I really learned a lot during the training. Enterprise informatization construction is more conducive to the better development of enterprises and what enterprises want in the future. How to carry out online marketing, what to pay attention to in the face of the current employment situation, and if it is really serious, whether you can find a suitable online entrepreneurial project and so on. As the saying goes, seeing is believing and seeing is believing. This semester's comprehensive training of e-commerce is a good learning opportunity, with both theoretical guidance and the opportunity to explore the ins and outs, which has benefited me a lot, and the internship process is vivid.
In the process of training, it is inevitable to encounter setbacks. Especially after the task is given, I often run into a wall and have no idea. Because of my distress, it is precisely because of this that I have a clearer understanding of my ability and knowledge. Through this training, I realized that in order to get a better job and work after employment, we should pay attention to integrating theory with practice in the process of learning. Theory is of course important, but hands-on practice can make us master these knowledge and skills faster and better.
Practicing the truth, although only a short 15 weeks, but during this period, I listened carefully to the teacher's guidance and completed the task seriously, which exposed me to many new things and brought me new experiences.
2. The harvest and experience of e-commerce training
Through this training, although the time is not long, it has achieved the purpose of this training to a certain extent and made this training more meaningful. Have perceptual knowledge of marketing and enterprise management. Although the time is short, we learned a lot in this day that we can't learn in textbooks. In practice, our cognitive ability and creative ability have been improved. Through practical study, we have enriched our horizons, further improved our observation ability and thinking ability, and brought great help to our future study and life. At the same time, I also took this opportunity to have a deeper understanding of local enterprises in xx, and also provided some guidance and help for our future employment. In short, in this marketing practice, we have gained a lot and grown a lot. Master the basic process of e-commerce online transaction in practice, and be able to flexibly use the basic simulation program of e-commerce. In the training, we should constantly sum up experience, cultivate their initiative and improve their ability to analyze, solve and work independently. Through this training, I understand the composition and basic operation process of online e-commerce system, learn the basic operation methods of online business transactions, be familiar with the electronic transaction process, conduct practical training in network security certification, network communication tools, online communities and other applications, and initially have basic skills in operating electronic transactions.
3. The harvest and experience of e-commerce training
For e-commerce, the definition is: e-commerce usually refers to a new business operation mode in which buyers and sellers conduct various business activities without meeting each other in a wide range of business activities around the world under the open network environment of the Internet, realizing online shopping of consumers, online transactions between businesses and online electronic payment, as well as various business activities, trading activities, financial activities and related comprehensive service activities. I think e-commerce e-commerce is not a simple definition in the book, it needs us to skillfully apply, understand and master its technology. Simply put, it is to realize the electronization of transactions. The most obvious problem is the e-commerce of enterprises. Because it brings profits to enterprises, it will also contribute to the whole society.
There are many disadvantages for college students to do e-commerce. For example, many times during holidays, most college students are preparing for exams, but during Taobao, they need to do a lot of things, and these two things will collide, and almost every time. At this time, we must make more efforts and struggle. Let's make a good choice Therefore, it is still necessary to be cautious when doing e-commerce in universities. Don't do it until you are ready. However, it is not impossible for college students to do e-commerce. As long as they are willing to pay, work hard and seize every opportunity, they can do it well.
4. Gains and experiences of e-commerce training
More than a month's internship, let me understand a lot of life. First, seek truth from facts and avoid exaggeration.
Whether shopping on the virtual internet or in our real world. We should all be realistic and never hide our shortcomings. Online shopping is different from physical shopping. What we present to our guests are only pictures of products, descriptions of babies, or hard words, but our guests may still be unable to obtain more comprehensive information and sensory "cognition". What we have to do is to convince our customers that our most basic thing is to seek truth from facts and avoid exaggeration. Life is the same, remember, we should be ourselves.
Second, always keep a warm heart and a positive and optimistic attitude.
Whether doing xx customer service or other work, it is most important to maintain a warm and positive attitude. There are always unpleasant things in life. We should learn to smile and let go.
Third, always pay attention to your own details, which determine success or failure. This is absolutely correct.
We should consciously cultivate "carefulness" that is organized, calm and observant! Attention to detail, attention to detail, an excellent online shop customer service should have the following four "software" qualities: the ability to control the language, keen eye, insight and delicate psychology. This is also an essential quality in our life.
Fourth, we should learn to sum up patiently.
Calm, patient and peaceful mind, strive to "minimize major issues and minimize minor issues", and have "patience" to promote harmony! As customer service, we are faced with guests with different living habits all over the country, so it is particularly important to be more calm, patient and peaceful. We should learn to sum up problems, experience and skills. Because only by summing up can progress be made.
Fifth, learn to manage yourself and quantify goals.
Working outside, we need more self-management, manage our own time and manage our own goals, so that we can move towards our goals step by step within our control.
5. Gains and experiences of e-commerce training
Through training and learning, my understanding is that e-commerce mainly relies on the mode of joining the platform to operate, attract traffic to win, create momentum and optimize interests through various means. As for the so-called "online and offline, entities, transactions ..." and so on are just means. Combined with the reality of the company's various business sectors, I think that our main direction is "WeChat business" when all conditions are not yet available, and we will become bigger or enter the "e-commerce" platform when "potential and quantity" are available. The specific ideas are as follows: First, use the existing site resources, take bus stations, transfer stations and other entities as positions, and take advantage of vehicle transportation to introduce and distribute products such as "xx beer, yellow wine, etc.". Leave the group in advance; The second is to make good use of employees' "contacts" resources and make a gesture; The third is to build a "WeChat official account" platform to strengthen information publicity; The fourth is to select special products (goods and tourist routes) and arrange online and shelves in due course; The fifth is to adhere to the principle of "doing professional things with professional people" and do a good job in the selection of e-commerce personnel, which is also the most important point.
Whether it is e-commerce or WeChat business, it is only a pioneering work in the process of enterprise development. On the road of "main business", we should do more "open source" channels to increase income, as the saying goes, "one plum flowers more"!