For chain enterprises, standardization is equivalent to the relationship between product models and manufacturing enterprises. Once a pattern is determined, it can be copied continuously. The standardization of supermarkets and convenience stores can quickly learn from foreign advanced experience, but Chinese fast food can not simply and quickly copy foreign fast food experience. Because the products are different! This determines that there will be great differences in equipment, production processes and management processes. To break through the bottleneck of standardization, Chinese fast food should not only learn from the advanced experience of foreign counterparts, but also standardize innovation!

If a fast food company, how to cook every dish is streamlined and knowledgeable, it can recruit people who have no cooking experience, and can make any dish with uniform taste after simple training. How standardized is this enterprise? ! There is no qualitative breakthrough in this standardization. It only realizes the standardization of training a person into a chef, but does not fundamentally get rid of the chef. Chefs may be affected by mood swings, and it is difficult for chefs to copy quickly.

After a long period of exploration, Kungfu realized the true meaning: to realize the standardization of fast food, we must get rid of the constraints of chefs, and the key to the standardization of fast food lies in inventing cooking equipment.

Steaming and stewing have been standardized for more than ten years, and a wide variety of cooking packages are widely used in e-commerce, convenience stores, schools and hospitals.

Wait a minute.

Through simple training, new employees can learn to operate and cook food with stable quality. Learning at any time, learning in a mature, simple and convenient way, can get rid of the constraints of chefs without special technology, which is the key to the standardization and innovation of Chinese fast food. If we want to develop from single store to multi-store, not only products should be standardized, but also management needs to be standardized. Geographically, restaurants can be divided into kitchen, lobby, counter and manager's office, each with different jobs. For example, there are hundreds of posts in the lobby, kitchen and counter, such as beverage post, auxiliary post, counter seven-step post, counter opening post, counter receiving post, quality control post, dish washing post, kitchen shift post and thawing post. In addition, the restaurant manager has to complete dozens of duties such as ordering food, scheduling, personnel, inventory and restaurant marketing. , and really for these work to develop the corresponding detailed operating procedures and post checklist. In this way, the working procedures and operations at all levels of the restaurant are standardized, far exceeding the degree of product standardization. We call it the deepening of standardization.

Storefront is very important for fast food enterprises, but fast food enterprises are more than just store management. People often say that "shopping malls are like battlefields". If the storefront is regarded as a war venue, then the victory or defeat of the war depends not on the venue, but on the planning and preparation before the war in this venue. Therefore, to be a Chinese fast-food chain enterprise, we should also extend the standardization of storefront to logistics departments, such as supply chain management of procurement, processing, logistics and distribution, and even support departments such as human resource management and marketing. Only by improving the standardization of all supporting departments can the standardization of storefronts be improved.

This is a huge standardization system, but there is no other shortcut to the development of Chinese fast food. The popularization of standardization is the only way. The development of Chinese fast food should seek the motive force of standardization. From the invention of cooking equipment to the deepening and popularization of product standardization, we can see that the standardization work is arduous, massive, complex and subtle. In addition, everything is changing, so is the market, and so is the product. Therefore, standardization will change with the change of business and mode.

There is a real kung fu management method-problem management network. Mobilize employees of the whole company, departments, levels and positions, constantly find and solve problems in daily work, and summarize standards, policies and guidelines. After the implementation of this management method for many years, the manual of relevant standards has been completed and is constantly improving.

This is the source of power for the standardization of real kung fu.

Steaming and stewing: You can open a restaurant without a chef.