2. Only when the accumulated points of a member account reach 10000 for the first time can it be eligible for the first exchange.
3. The number of trains that the points are allowed to be redeemed is subject to the actual query results of 12306 website, and 100 points are equivalent to 1 yuan.
4. Members can exchange tickets for themselves or designated trustees.
5. When a member changes a ticket for himself at the station member service window, he/she shall handle it with his/her original ID card and consumption password. When changing tickets for the transferee, the original or photocopy of the transferee's valid identity certificate should also be provided.