Time flies and the work has come to an end. Looking back on our work during this period, we have made achievements, but there are also problems. We might as well sit down and write a self-inspection report. In order to save you the headache of writing the self-inspection report, the following is the hotel safety self-inspection report I compiled for you. Welcome to reading. I hope you will like it.
Hotel safety self-inspection report 1 Dear Director Ding and leaders,
Hello!
First of all, on behalf of all the staff of xxx International Hotel, I would like to extend a warm welcome to the leaders for their guidance.
Xxx International Hotel is a four-star tourist hotel with independent legal personality invested by xxx Real Estate Co., Ltd.. It opened on March 10 in xx, and was rated as a four-star hotel on March 10 in xx. The hotel covers an area of 12000 square meters, and its business area is 16920 square meters. * * * There are a total of rooms 198, including ordinary standard rooms 125, deluxe standard rooms 40, deluxe single rooms 20, triple rooms 2, executive suites 10, deluxe executive suites 9 and deluxe suites 1 0; 3 large, medium and small conference centers; The restaurant has a buffet area, a banquet hall and 22 special rooms. The hotel also has a number of leisure sports facilities such as bars, shopping malls and fitness centers. Over the years, with the care and strong support of leaders at all levels, the management of xxx International Hotel has made great progress and development. With the aim of "relying on xxx to serve the society", we will constantly improve the service facilities and improve the overall quality, strive to provide passengers with a safe, comfortable, clean and pleasant accommodation environment, and further promote the connotative and quality development of xxx International Hotel. Next, I will report the operation service and self-inspection of xxx International Hotel to the leaders. Please criticize and correct the improper points.
First, the safety and quality have been comprehensively improved, and the foundation for safe operation has become more solid.
1. Comprehensively promote the construction of safety management system.
Xxx International Hotel has signed responsibility letters for safety objectives at different levels to further improve emergency plans for various emergencies. In particular, strengthen the supervision of the construction site, and require the construction unit to sign the responsibility letter for production safety before entering the site. Seriously implement the "Regulations on the Administration of Tableware Disinfection", further refine the safety responsibility system, sort out the hidden danger database again, carry out in-depth investigation and rectification of hidden dangers, and strengthen the risk prevention and control system.
Based on the local conditions in Bijie, we provide safe food, accommodation, entertainment and leisure environment for business travelers. Based on the concept of safety production month, monthly inspection of documents and safety, publicize activities and highlight supervision and inspection. In xxx International Hotel, the qualification and ability of professional and technical personnel in key positions such as security and engineering were comprehensively investigated. While emphasizing holding certificates, we pay more attention to practical operation ability. The elite forces of all departments of the hotel were transferred to set up the voluntary fire brigade of xxx International Hotel to enrich the fire rescue force.
2. Further improve the safety service facilities and enhance the safety guarantee capability of xxx International Hotel.
(1)xxx International Hotel invested more than 760,000 yuan to improve the fire-fighting equipment and facilities, and ensured that the equipment and facilities were always in good working condition while eliminating potential safety hazards. More than 40,000 yuan was invested to replace the surveillance cameras in the public areas of the building, which improved the safety and security capabilities of the building.
(2) Actively carry out the activities of entering the guest room with fire-fighting knowledge, make the fire-fighting knowledge of escape and self-help into warm cards, and put them in the guest room for passengers to read, so that passengers can further improve their ability of escape and self-help while understanding the building safety facilities, which is very popular among passengers.
The second is to promote brand building and further improve the service level of software and hardware.
1. Continuously improve the service system.
According to the operation quality service standard of "star hotel", through the mysterious passenger service experience, find out their own shortcomings, and constantly improve the existing problems, and formulate the "Management Measures for Service Performance Appraisal". Establish the service linkage mechanism of all departments, strengthen the responsibility system of first inquiry, improve the early warning mechanism of service guarantee information, and improve the service guarantee ability of VIP passengers.
2. Promote brand building.
Practice serving China, establish xxx international hotel service consciousness, and build xxx international hotel service brand. In view of the increasing number of business guests at Bijie Bear Airport, xxx International Hotel set up the Airport Customer Butler Service Department on June 5438+ 10, xx, to further deepen the service content for overseas personnel and provide more refined and professional services. The "housekeeper-style" service brand has begun to take shape.
3. The hotel environment has been significantly improved, and the quality of hardware foundation has been continuously improved.
In view of the outdated service facilities of xxx International Hotel, the hotel has invested heavily to further improve the service facilities and optimize the service process.
(1)xx invested 1.89 million yuan to decorate the hotel lobby, adjust the hotel service pattern and optimize the service process. It is expected to be put into use in June 65438+February XX.
(2)xx invested 4.56 million yuan to renovate the hotel restaurant and fitness center, which improved the dining environment and enriched the leisure and entertainment activities of tourists. It is expected that it will be put into use in May of XX.
(3)xx invested 1.98 million yuan to complete the decoration of the 6- 19 floor guest room, and the decoration style, functionality, service, comfort and safety are more in line with the overall requirements of a four-star hotel; Invested more than 560,000 yuan, replaced LCD TV, purchased mini refrigerator and replaced more environmentally friendly disposable products. Further improve the service function and enhance the comprehensive competitiveness of xxx International Hotel.
(4) It is estimated that 260,000 pairs of LEDs will be replaced in xx, and it is expected to be completed and put into use in XX and March.
(5) In xx, it is estimated that 950,000 workers' canteens, dormitories and entertainment projects will be rebuilt, and it is expected to be completed and put into use in February of XX.
(6) It is estimated that another 350,000 pieces of linen and furniture will be put into the guest room in xx, which is expected to be completed and put into use in February of XX.
4. Strengthen training and constantly improve the service skills of employees.
The institutionalized and regular pattern of service training has been formed. * * * Only in xx years, 30 large-scale trainings were organized, with an average of 88 participants. More than 65,438+00 managers were sent to study and inspect excellent hotels in China, and advanced management experience was applied to the actual work of hotels. On September 65, 438+07 this year, in the "Skills of Hotel Staff in the City" competition organized by the Municipal Hotel Association, xxx International Hotel Team won the gold medal for group, Chinese food and Chinese pastry, and room service skills.
5. The service supervision and inspection system has begun to take shape.
Rebuilding the quality inspection department of xxx International Hotel. The quality inspection work norms and processes have been improved, and a workflow combining normal inspection with surprise inspection and daily inspection with special inspection has been formed, which further improves the self-discipline ability of employees and the comprehensive ability of serving passengers.
Third, the economic benefits have been greatly improved, and all business indicators have been controlled within the budget.
Xxx International Hotel constantly innovates ideas, further integrates resources, and gradually forms a sales market structure with xxx international hotel market as the leader and multi-level customer market developing in a coordinated way. In xx years (total revenue), xxx International Hotel realized a revenue of 47,895,300 yuan, and the room occupancy rate reached 99.96%. Compared with 10, it increased by 8,905,300 yuan and 20.32% respectively. Exceeded the budget target of 5,795,300 yuan; The profit is 6.5438+02.562 million yuan, and the profit index is 6.5438+0.23 million yuan. Xx years (total income), 65438+1October-165438+1October income 18795900 yuan, the room occupancy rate reached 70.36%. Compared with the same period 12, it decreased by about 27.89 million yuan, about 65%. The average monthly completion of rooms/700,000, restaurants/500,000 and leisure clubs/500,000 are respectively; Realize a profit of MINUS 890,000 yuan.
We made solid progress in energy conservation and emission reduction. After obtaining the qualification certification of xx four-star hotel, xxx International Hotel has continuously improved the operation and management system of equipment and facilities, innovated the operation mode, and actively invested in social welfare undertakings, demonstrating the responsibility of corporate social responsibility.
1, xxx International Hotel constantly improves its energy saving system through system innovation, and checks the energy saving situation in combination with daily inspections. Through technological innovation, ensure that facilities and equipment are always in the best operation state, and achieve energy-saving effect. We increased investment in new energy-saving facilities and replaced 65,438+066 LED light sources, further reducing energy consumption. Through the effective implementation of various systems, the energy expenditure of xxx International Hotel for the whole year (65438+1October-1October) is more than 4 10/00000 yuan, which is basically the same as last year on the premise of a substantial decrease in room income.
2.xxx International Hotel strictly implements the vehicle trip list and vehicle maintenance system, reduces the frequency of vehicle use, and puts an end to traveling in spite of illness.
3.xxx International Hotel actively responded to the call of the state, posted slogans, posted signs and made notices to ban smoking, and implemented a total ban on smoking in the hotel. At the same time, use outdoor LED display to publicize to the society.
4. After the air conditioning system of 4.xxx International Hotel was reformed by the Ministry, the monthly air conditioning electricity bill was saved by 48,000 yuan.
5. The supervision of energy conservation and emission reduction has been strengthened, and the employees' awareness of energy conservation and emission reduction has also been enhanced, and the hotel utilities have also been reduced by more than 50,000 yuan (1-1).
6. Actively carry out the activities of striving for Excellence and promote the spirit of corporate culture. 1.xxx International Hotel's "Quality Inspection Team" carried out in-depth activities of striving for excellence, set up pioneer posts in key positions, and re-divided the quality inspection responsibility areas. The human resources department of XXX International Hotel actively fulfills its commitment to employees' work, which is fair and just, with rewards and punishments. Give full play to the positive role of staff work, xxx International Hotel Union actively organizes staff to participate in various cultural and sports activities carried out by the Group. In the speech contest of "I love my family" and the song meeting of "Singing my hometown and praising the kindness of the party" held by large enterprises in Bijie, the team of xxx International Hotel was well received, and Liu Tianli, the front office employee, won the first prize in the singing contest. Adhere to the people-oriented principle, gradually improve the wages and salaries of employees, improve the service facilities of staff canteens, improve the dietary standards, and realize the unified management of internal and external meal cards. Concerned about employees' interests, Liu Neng 1.7 million yuan was given to sick employees through mutual funds and caring donations to help them tide over the difficulties.
7. Their hotel feels inadequate:
1. The staff logistics equipment is aging, including dormitory and staff canteen (under renovation);
2. The employee turnover rate was 38% in 2.xx years, and some services failed to meet the service standards and personalized services;
3. The door of the hotel is not elegant enough;
4. Due to the high utilization rate in xx years, some housegrasses were eliminated;
5. The utility room in the logistics area is not equipped enough;
6. xxx International Hotel has been making every effort to rectify the above self-inspection problems.
In the future work, under the guidance of the industry management department, we will benchmark the advanced, further find the shortcomings, and strive to create a new situation in the development of xxx international hotel.
thank you
Hotel safety self-inspection report 2 According to the work instructions of the company headquarters, in order to implement hotel safety work and effectively eliminate fire safety hazards. The Engineering Safety Department organized personnel to conduct a safety inspection on the areas of various departments under the hotel. The specific inspection is as follows:
I. Safety management
1, implement the fire safety responsibility system and post fire safety responsibility system, and clarify the fire safety responsibilities of each post.
2, determine the fire safety responsibility at all levels and positions.
3, the establishment of fire prevention committee, in accordance with the provisions, signed a letter of responsibility for production safety.
4. Establish a safety organization, provide safety management personnel, and establish a voluntary fire brigade.
5, in line with the principle of "who is in charge, who is responsible for", do safety management responsibility to people, safety management system is perfect, the emergency plan is complete.
6, check the fire safety file management, each post safety on duty record in good condition.
Second, the hardware facilities:
1. Check whether the automatic fire alarm system of the fire monitoring center works well.
2, check the regional safety evacuation signs, emergency lighting configuration, use in good condition.
3, check the regional fire hydrant, automatic spray probe, water pressure is normal, complete accessories, clean maintenance, check in good condition.
4. Check ABC dry powder fire extinguishers on all floors and departments. Cleaning, maintenance and inspection are in good condition, and there is no failure or expiration.
5, check the fire broadcast, audio-visual switching system is normal.
Third, the main problems and corrective measures:
(A), the main problems
1. It was found that the power switch quality and working voltage of several air switch boxes did not meet the requirements.
2. There is no linkage operation of hotel fire fighting equipment.
3. The problem of private power connection in individual departments of the hotel is serious.
4. The installation positions of several power sockets in the hotel are unreasonable, which has potential safety hazards.
5. Check that the fire stairs, fire exits and fire exits in various areas are blocked and occupied, and the fire doors are always in a normally open state.
(2), corrective measures:
In view of the problems found in the investigation, the hotel made the following rectification measures.
1, used for maintenance and replacement of air switch and power switch.
2. Make fire linkage scheme for operation detection.
3. Rectify the phenomenon of private connection of power supply, and uniformly install the parts that really need power supply to eliminate potential safety hazards.
4. The unreasonable installation position of hotel sockets shall be rectified in a unified way to eliminate potential safety hazards.
5. Rectify and clear the blockage of fire stairs, fire exits and exits in a unified way, educate employees on fire safety, and ensure that employees get into the habit of closing fire doors conveniently.
Hotel Safety Self-inspection Report 3 According to the notice of "Work Plan for Building Social Fire Safety Firewall Project in Jincheng" issued by Jincheng Municipal People's Government, our unit has carefully investigated and rectified the internal safety hazards of the unit. The report on self-examination and self-correction is as follows:
I. Safety management system
1, implement the fire safety responsibility system and post fire safety responsibility system, and clarify the fire safety responsibilities of each post.
2, determine the fire safety responsibility at all levels and positions.
3, the establishment of safety committee, signed a responsibility book for production safety in accordance with the provisions.
4. Established a safety organization, equipped with safety management personnel, and set up a voluntary fire brigade.
5, various systems and procedures on the wall.
Second, the training and related certificates
1, the person in charge of the enterprise, the person in charge of the security department and the special operations personnel must hold relevant certificates.
2. Regularly train employees on safety self-help knowledge and safety escape knowledge; The number of certified personnel should correspond to the post.
Third, special equipment (boilers, elevators)
1. The manufacture, installation, modification and maintenance of elevators shall be undertaken by qualified units, and the products shall have certificates of conformity and safety inspection reports.
2. Speed limiter, safety clamp, buffer, limiter, alarm device and door safety device are complete, sensitive and reliable.
3. The number of broken wires, corrosion and wear, deformation, service length and fixed state of the traction rope meet the national standards, and should be inspected and maintained regularly.
4. Boilers, pressure pipes and containers shall be inspected regularly according to regulations, and the safe service life meets the requirements. And there are people with certificates.
Fourth, the high voltage distribution room
1) The distribution room is well ventilated, and measures are taken to prevent rain, snow, fire and small animals from entering and leaving.
2) Laying high-voltage insulating mats, setting up obvious safety signs, and the fire resistance rating shall not be lower than Grade III. And equipped with fire fighting equipment that meets the requirements.
Verb (abbreviation of verb) power (lighting) distribution box
1) The inside and outside of the box body shall be clean, intact, free of sundries and accumulated water, with sufficient operating space and meeting the requirements of safety regulations.
2) PE line connection of the box is reliable.
3) The wiring in the box is correct and equipped with a leakage protector.
4) The shielding of exposed live parts is intact.
5) The grounding resistance against lightning and static electricity shall be measured once a year by professionals of relevant departments before the thunderstorm season, and the grounding resistance shall meet the requirements.
6) The distances between indoor lamps and outdoor lamps are not less than 2.4m and 3m respectively, and the three-phase load of the lighting system is balanced, in which the number of lamp sockets in each single-phase loop is not overloaded, and the current is not more than 15A.
7) The metal shell of lighting lamps is connected with PE wires, and the lighting switch box is equipped with disconnectors, short-circuit and overload protection appliances and leakage protectors. A leakage protector with leakage action current less than or equal to 30 mA and leakage action time less than 0. 1 s is selected for the loop.
8) The distance between incandescent lamps, high-pressure mercury lamps, combustible materials and combustible structures shall not be less than 0.5m ..
Six, fire fighting equipment
1, secure channel
1) There is no illegal building in the fire escape, fire spacing and top surface of the building.
2) The fire escape is free from blockage and occupation, and the safety exit and emergency evacuation exit are unobstructed.
3) The respective total clear widths of evacuation stairs, walkways and doors are calculated and determined according to the number of evacuees and the provisions of Code for Fire Protection Design of Buildings (GB500 16-2006) and Fire Safety Management in Crowded Places (GA654-xxx); The minimum clear width of the evacuation passage reaches1m.
4) An indication sign is installed on the evacuation passage.
2. Safety exit
1) There should be no fewer than two safety exits in places over 80 square meters, which are calculated and determined according to the Code for Fire Protection Design of Buildings (GB500 16-2006) and Fire Safety Management in Crowded Places (GA654-2006).
2) The exit door is not locked or blocked.
3. Fire fighting equipment.
1) indoor fire hydrant ensures long-term water supply. Each floor is equipped with dry powder fire extinguishers, and key places such as dormitories, canteens, warehouses and conference rooms are equipped with two 4 kg portable fire extinguishers, which are checked and registered by special personnel every month.
2) The fire sprinkler pipe network shall ensure long-term water supply with a pressure of 4kg.
3) The clear width, clear height and bearing capacity of the fire lane meet the requirements and are not occupied.
4) There are no obstacles that affect firefighters' climbing operation on the fire-fighting climbing surface.
5) The number, width and evacuation distance of safety evacuation stairs and exits meet the requirements.
6) outdoor water tank and pool water level indicator is normal.
7) Fire hydrant pump, spray pump, main standby pump are started manually normally and can be switched automatically; The main power supply and standby power supply are switched normally.
8) The water pump adapter is well maintained, clearly marked and can be opened normally.
9) The location of the fire pump room and the fire prevention spacing meet the specification requirements, and the evacuation door leads directly to the outdoor or close to the safety exit, so the emergency lighting can work normally.
10) The fire standby generator can automatically switch to normal start within the specified time, and the fuel reserve is sufficient. Fire main power supply is normal.
1 1) The number, location and illumination of emergency lighting and evacuation signs shall meet the fire control requirements.
12) The communication equipment is undamaged and can be used normally.
13) The fire alarm controller can normally display various signals and operate normally; The number of shielding points shall not exceed the relevant regulations, and there shall be an audible and visual alarm.
14) The detector and fire alarm controller can alarm normally, and the main and standby power supplies of the controller are switched normally.
15) Manual start of exhaust fan is normal.
16) The personnel on duty hold relevant certificates for 24 hours, and can master the operation of each system skillfully, and the duty record is true and complete.
Seven. others
1) There is no gas leakage in the canteen, and the gas cylinders are stored in accordance with relevant standards.
2) The canteen is equipped with disinfection equipment and ventilation equipment, and cookware and tableware are cleaned and disinfected.
3) No other electrical appliances are allowed to be used in the warehouse except fixed lighting; The warehouse is equipped with eye-catching signs such as fire prevention, anti-virus, no smoking and no open flame.
4) Each room is equipped with an evacuation map, etc.
5) Make a safe evacuation plan and conduct the exercise successfully. Security personnel can be quickly in place, clear responsibilities, and carry necessary equipment for fire fighting and rescue.
6) Formulate vehicle management measures and strengthen safety management.
7) Formulate construction management measures and strengthen safety management in the construction process.
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