Current location - Recipe Complete Network - Catering training - Delivery boy pick up food in the store fuss was beaten and cried, the chef swinging spoon slapped and kicked, what happened?
Delivery boy pick up food in the store fuss was beaten and cried, the chef swinging spoon slapped and kicked, what happened?

There are not a lot of incidents about the conflict between the takeaway boy and the store, however, this time, the takeaway boy hugged his head and cried on the spot is more heartbreaking. It's hard to pick up food, slow to deliver food, and the final consequences are basically borne by the takeaway boy himself. Understanding the incident, the seller and the boy's behavior are not right.

First, the little brother took too long to get food grumpy, store smashing

The thing happened at 12:00 noon on October 30, in a restaurant. According to the video, the store was at the peak of the meal, waiting for more people. Come to pick up food delivery boy shouted: ? 73, 75 how much longer? It is reported that the previous takeaway boy waited for a long time without picking up the meal, so he asked loudly. And the seller's temper was not small, a girl in the store shouted: ? Does it help to be loud? Upon hearing this response, the takeaway boy immediately lost his cool. He started smashing things against the pick-up counter, and seeing this, the chef who was spooning inside immediately rushed out.


He swung a spoon and began to take action against the delivery boy, who was beaten in the corner, and began to hold his head and cry. Adults often break down in a moment, perhaps the little brother is not because of the beatings and break down, more because of the poor reviews and complaints that will be carried if you can not finish the order. Afterwards, the two reached a settlement under the coordination of the police, the seller compensated the takeaway boy 4,000 yuan medical expenses.

Two, the dilemma of the takeaway boy needs to be understood by many parties to ease

In fact, there are not many such things, the takeaway platform on the order will have a specified time. If not delivered within the specified time, the delivery boy is likely to get a bad review. And a bad review often need ten good reviews to offset, more often even directly is deducted money. One bad review, one complaint could be a day's work for nothing. That's why delivery boys care so much about delivery times; if there's a long delay in picking up your food, you probably won't be able to deliver it on time.

It was because of the long pickup time that the beaten takeaway boy ended up losing control of his emotions and started vandalizing the store. While the boy's behavior was indeed over the top, there's no denying that some businesses do have food jams. They don't care about the rider's delivery time, obviously the first order but put it to the back to do. The plight of the rider needs to be understood by all parties, and the understanding of the seller is especially important. If sellers can have more understanding of riders, and can negotiate together to deal with emergencies, there will be a lot less of these situations. And takeaway boys should also control their emotions, have smashing effort is better to report to the platform, or call the customer to explain in advance.