The packaged form is the earliest form of takeout, although ancient, but continues to this day. With the popularization of telephone, cell phone and Internet, the takeaway industry has developed rapidly.

With the development of China's economy and tourism, the prospects of the catering industry are promising. In the next few years, the business model of China's catering industry will be diversified, the process of internationalization will be accelerated, and green catering will surely become fashionable. But a variety of emerging problems, as well as frequent conflicts between merchants and platforms, continue to constrain the development of the takeout industry.

Takeaway is a very broad term. The general understanding is that fast food delivery service, talking about Chinese food like a meat and a vegetarian kind, and there is the Western style. Like McDonald's and KFC. This is what people generally understand takeaway to mean.

In fact, in a broad sense, all sellers can be said to be takeaway by providing out services and goods. Things like water delivery, flower delivery, gas delivery, merchandise delivery, door-to-door repairs, all of these are actually part of a takeaway.

Takeaway is divided into two kinds: guests order and pay for their food at the store and pack it away, and store personnel deliver the food.

(a) Packing: guests to the store to order and pay and pack away, try to recommend easy to pack the dishes, soup more, the larger amount of dishes are not packaged in principle (such as XXX soup, etc.), because the store for packing is limited to packing boxes and packing barrels, the volume is limited.

1, the guests told the need to pack the takeaway, need to indicate in the menu packing, order into the kitchen, told the kitchen that this single for packing, and in a timely manner will be equipped with the appropriate packing tools to the kitchen out of the mouth.

2, guests packaged dishes, no extra charge, no soup dishes or rice in principle should be packaged box, with soup dishes packaged in a bucket, soup more, available in two buckets overlap packaging, in order to prevent the guests to take away on the way to the packing bucket broken.

(2) Delivery: Guests order food by phone or at the store.

1, the guest telephone ordering: in principle, do not receive telephone ordering, in addition to a few regular customers or ordering place closer to the reception, in addition, in the peak business season does not receive, but even if you do not receive this kind of ordering should be politely informed of the guests, can not be hard on the guests.

2, the guest to the store and pay for food delivery requirements according to the following process:

(1) in the business within the scope of the provisions of the reception of food delivery.

(2) when the guest order payment, tell the guest how much the cost of ordering food, and collect 20-50 yuan of tableware deposit (deposit how much according to the amount of guests ordering flexible charge, but the most can not exceed 50 yuan), and by the cashier to issue a deposit slip, the guest to keep.

(3) billing into the kitchen, produced by the kitchen, where such delivery, all dishes must be sealed with plastic wrap to ensure the quality of the dishes.

(4) When delivering meals, count the tableware used for delivery and fill in the takeaway tableware statistics form. After the dishes are all ready, check whether the tableware and utensils are all ready and dine in time.

(5) After delivery, ask the guest to sign the take-out tableware statistics form to confirm, and coordinate with the guest to receive the meal.

(6) According to the collection time coordinated with the guest, go to the cashier's office to collect the guest's deposit and retrieve the tableware in a timely manner; while refunding the guest's deposit, check the takeaway tableware statistic sheet and retrieve the deposit slip in the guest's hand.

(7) Send the tableware back to the kitchen and deposit slip to the cashier.