The medicine that Meituan bought was delivered to the deliveryman by express delivery, which was different from Taobao shopping. Packaging is usually self-packaging and plastic bags.

As a leading e-commerce platform for life service in China, the company has well-known consumer apps such as Meituan Public Comment and Meituan Takeaway, covering more than 200 categories such as catering, take-away, fresh retail, taxi, bicycle enjoyment, hotel tourism, movies, leisure and entertainment, and covering 2,800 counties and cities across the country.

Meituan has always followed the principle of consumers first, merchants second and Meituan third. Since its establishment, it has attached great importance to honest management. So far, a whole system has provided consumers with good prices, good goods and good services.

Meituan is the first group buying website in China to build a large customer service center. With the rapid growth of sales, whether the customer service phone can be connected has become a very important factor in the consumer experience.

Meituan launched a "worry-free group purchase" after-sales service plan. The contents include: unconditional refund for seven days after purchase, free for consumers who are dissatisfied, and one-click refund for consumers who are overdue.