The online ordering platform "Hungry" surprised the black-hearted workshop, but the physical store behind the glamorous pictures was "dirty and messy".

Online selling of meals by unlicensed merchants is still hot

According to the investigation of applying for "Hungry" delivery staff, CCTV reporters found that the registered address of a merchant named "Fast Food" is Building 9, wanda plaza, No.93 Jianguo Road, Chaoyang District, but the actual address is a residential building 15 kilometers away. Not only has the address changed, but the shop hidden on the first floor of the residential building is completely different from the bright shop photos on the Internet. In the same situation, there is also a shop called "Popular Home Cooking". No matter the facade, lobby and kitchen, it is inconsistent with the photos displayed on the webpage.

In some restaurants that have been shut down due to unlicensed operation, online meal sales are still hot. On the road where the reporter went, there were many small restaurants, and some facades still left traces of hanging plaques. In these facades where the plaque was removed, the sign "Our shop has joined. Are you hungry?" was posted. Shops such as "Fuxianglai" and Sanyuan Dumpling House, which are still operating, clearly stated that "we have no business license."

bite open the outer package with your teeth and dip your fingers in the juice to taste

CCTV reporters found in the investigation that the "magnificent restaurant" displayed on "Hungry" is actually an "open-air food stall". The stove is placed at the door, covered with black oil stains; The chef wiped the pot and the bottom of the pot several times with a rag that was too dirty to see the primary colors, and then put the rag on the frying spoon; When the dishes are out of the pot, the chef dips his fingers into the pot to dip out the soup and reaches into his mouth to taste it.

Another merchant named "Fast Food" has black oil stains everywhere on the walls, stoves and rice cookers of its physical stores. The proprietress bites open the outer package of ham sausage with her teeth and cuts it directly into fried rice; Fall into the dirty lunch box, knock on the table and put the rice directly.

"Hungry" helps businesses to open a shop without a license at a fictitious address

CCTV reporters found in the investigation that applying for "Hungry" to open a shop can be done without a physical store or even without providing any license. "Hungry?" Yanjiao City Manager said, "To put it bluntly, it's like a black shop. I can help you, too."

immediately, the manager took the initiative to help the reporter fill in the simple information such as the online store name, address and merchant's phone number. Later, the customer service staff called to check if they were hungry, and only asked the merchant's registered phone number, but did not check the license, address and other related information. After waiting for about 5 minutes, the manager at the scene told the reporter that the shop he applied for was online. (Reporter

Zheng Lin)

Follow-up visit

Unlicensed merchants selling meals online were sealed yesterday

Last night (15), the reporter of Beiqing Daily followed the law enforcement officers of the Municipal Food and Drug Administration to the "Fuxianglai" hotel in a village in eastern Beijing, which was exposed by the CCTV "3 15" party. Passing through the few halls of customers, the reporter of Beiqing Daily came to the back kitchen of the store and found that the kitchen was messy and difficult to leave. Oil stains and stains spread all over the kitchen stove, raw materials such as meat were placed everywhere, and various seasonings were not covered.

The proprietress said frankly, "Because the business in the store is so bad, my daughter contacted' Hungry' and went online. I have no certificate, and I also told' Hungry' that I have no certificate. " It is understood that the "Hungry" related personnel approved them to join the "Hungry" platform and distribute their own meals after they learned about the store.

since October this year, this store has started to sell take-away food on the "Hungry" platform. There is no new delivery staff, and the proprietress is responsible for delivery. At present, the Municipal Food and Drug Administration has banned the store and seized relevant tools for illegal operation. All raw materials in the store were confiscated, and seals were affixed to the freezer and the main entrance of the merchant.

By locating and searching on "Hungry", the reporter of Beiqing Daily came to "Infinite Sunshine" not far from "Fuxianglai". There are no signboards, no dining tables and chairs in the store, and four freezers and several storage racks are placed in the hall. A large number of semi-finished chicken, sausage and other meat are placed in the freezer. In the "back kitchen", there are several microwave ovens, a steamer for steaming rice, and some take-away food that has not been made yet.

On the wall, the reporter of Beiqing Daily saw a plaque with the words "Hungry? Distribution Authorization" written on it, saying that Sunshine Unlimited was authorized as a "Hungry? Distribution franchisee, and used the brands and software products delivered by" Hungry? "to carry out distribution business within the specified scope.

"This store applied for a catering license before, but it was not approved," said the staff of the Municipal Food and Drug Administration. "The reason is that the area and related facilities of this store are too simple to meet the requirements of regular restaurants." According to the property company where the store is located, "this store has been closed since the renovation, but there have been people doing things inside."

It is reported that the Municipal Food and Drug Administration has repeatedly publicized and explained the regulatory obligations of the takeaway platform through interviews and other forms. A few days ago, the "Measures for the Supervision and Administration of Online Food in Beijing" was promulgated, which clearly stipulated that the take-away platform should review the qualifications of merchants who have settled in the platform, and only those who have a "catering service license" or a "food business license" can engage in online catering business.

In response to

"Hungry", 25,761 illegal restaurants have been offline.

Less than two hours after CCTV exposure, the number of official top Weibo comments released by "Hungry" at 19: 11 yesterday quickly exceeded 7,111. The reporter of Beiqing Daily saw in the comments of netizens that "Hungry" is too irresponsible and messy. " Some people also ridiculed, "Congratulations on winning the prize and becoming the first one on March 5."

At the same time, the entry of "Hungry" Baidu Encyclopedia was quickly revised, and the new entry added "The exposure of the party on March 5th, 2116, and the platform of" Hungry "led merchants to make up addresses, upload fake photos of entities, and even operate without a license by default."

according to the interface news report, the public relations department of Hungry responded that as of March 7th, since the new Food Safety Law was revised and implemented for five months, Hungry has offline 25,761 illegal restaurants nationwide, involving illegal behaviors such as unlicensed, incomplete licenses, false licenses, false licenses, and out-of-range operations.

At 11: 31 last night (15), Hungry released a public response in the official Weibo-"To Dear Consumers", saying that "Hungry" attaches great importance to the problems reported by CCTV's 3.15 party tonight. We urgently set up a special group to offline all restaurants involved in violations, and deployed them overnight to check the qualifications of restaurants nationwide. Hungry, we are committed to promoting the digitalization of the catering industry in China. Online take-out ordering is a new format. We sincerely accept the guidance and supervision of the media and all walks of life, and make every effort to provide consumers with a safe and secure user experience. "