Brief introduction of serving points in Chinese zero-point restaurant
(1) After the greeter delivers the menu to the customer, the waiter delivers the towel service to the customer. The delivery of the incense towel is required to start from the customer's right side, and the honorific "Please use the incense towel." Smiling at the customers. (2) The waiter should ask the customer what kind of tea to drink, and take the initiative to introduce the varieties of tea in the restaurant. While asking for tea, open the napkin for the customer, spread it on the customer's knee, and use honorifics. If the customer is not here, you can put a corner of your napkin under your pelvis. When removing the chopstick cover, be careful not to press the chopsticks on the dining table, but pick them up by hand before operation. The above services should be carried out according to the rights of customers. (3) Put the tea, seasoning, towel, teapot, boiling pot and towel rack together on the tray and deliver them lightly. Tea should be poured on the customer's right, accompanied by the honorific "Please have tea", clockwise from the guest's seat. Be careful when pouring tea to avoid tea dripping on customers or spilling on the table. When pouring soy sauce for customers, put a white work towel on the bottom of the soy sauce pot and operate it on the customer's right. Soy sauce is not easy to pour too full, so it is more suitable to use 1/3 flavor dishes. Finally, put the towels used by customers on the tray one by one with towel clips and take them away. Fragrant towels and hot tea should be provided for late guests. (4) According to the number of guests dining, the dining table shall be removed and added, and trays shall be used during operation. Tableware shall be placed on the trays, and several pieces of tableware shall be collected and put together as far as possible to reduce the number of operations. After all the above work is completed, prepare the menu and stand in a position suitable or convenient for customers. Usually, the waiter stands on the left or right side of the customer to help the customer order.