1, if the product page shows that does not support refunds, I'm sorry can not handle your refund request
2, if the product page shows that supports refunds, please log in to the 58 Tongcheng click on the "my 58 - my group purchase in the relevant operation! "You can also enter the 58 with the city's group buying page inquired about our group buying customer service phone call to call for refund processing can be. Thank you for using the 58 Tongcheng!