The training materials for the details of Chinese food service process are as follows:

1. Good looks and generous manners; Dignified and steady, neither humble nor supercilious. Kindness and sincerity; Dress solemnly, neatly and neatly dressed properly, with light makeup; Well-trained, words and deeds are appropriate.

2. Rong: Clear expression, smiling, kind, dignified and generous. The hair is neatly combed, with no eyebrows in front and no collar at the back. Male waiters are not allowed to leave horns or beards; If the waitress has long hair, the hair should be curled up with a unified style hairpin, and the hair style should be beautiful and generous without wearing strong hair oil.

3. Don't wear necklaces, hands, rings, earrings and other valuable accessories when going to work according to the requirements of the hotel. Don't wear nail polish and heavy make-up. The waiter insists on shaving every day.

4. Personal hygiene: achieve "four thrills", that is, washing hands, taking a bath, cutting hair, shaving, and washing clothes: cutting nails, and not eating raw onions, garlic and other foods with strong odor before work.

5. Attendants should check their gfd before going to work every day. Don't look in the mirror, make up and comb your hair where there are guests in the restaurant. Tidy up your instrument and go to the designated workshop.

6. Standing service: Stand naturally and generously, with proper position, correct posture, straight eyes and smiling face. The waitress puts her hands under her umbilicus and her right hand on her left hand, so as to keep the posture of providing service at any time. When the waiter stands, his feet are shoulder width apart, and his left hand holds his right hand and his back is below his waist. Don't put your hands around your waist and hold them on your chest. When standing, don't lean against your back or help others.