Work summary can be a bureaucratic work, a task and a burden, or a tool for effective self-improvement, depending on how it is applied. Let me take you to see the five model articles of the store annual work summary report, hoping to help you!

Store Year-end Summary Report 1

In a blink of an eye, 21____ years have gradually drifted away with the growth rings of time, and a new year is coming. Looking back on this year's work process, there are hardships, joys, gains and feelings.

21____ is a milestone year for a continent. We have successfully transformed from a single retail pharmacy into a pharmaceutical chain company. In one year, we opened three chain stores. Because it has just started, the speed of opening stores is also within the plan. As long as we have been adhering to the company's management philosophy, it is estimated that the chain stores in Yizhou will bloom everywhere in Wenzhou. As the manager of a chain store in Yizhou, this year is also a significant year for me. From store supervisor to store manager, I know that my role is not only a manager, but also an operator's position. It is difficult to stay in business, and it is even harder to start a business! Since the company has given me such a platform, I feel a great responsibility. When a new store opens, everything is difficult at the beginning. If the preliminary work is not done well, it will be more difficult to manage in the future, so all the developments must be under control.

the store manager must act as a bridge between the preceding and the following. In fact, we should conscientiously implement the company's business strategy, and in the next, we should correctly convey the company's principles and decisions. Be fair and just in dealing with people, be worthy of leaders in the world and employees in the world, and never be selfish. Because he is the manager, he must stand at a higher level than the employees; Because it's the manager and the employees are your comrades-in-arms, we have to fight side by side. Don't deliberately open or close the distance with employees. It's useless to talk more. Only sincerity can make people feel the same. The trust of employees is the best executive power of the store manager. I am a post-81s generation deeply influenced by China's traditional Confucianism. I especially admire the way of Confucius and Mencius, cultivate one's morality and cultivate one's nature, and govern the country with benevolence and righteousness. In fact, the same is true for managing a company. The key to the development of enterprises lies in people. If a drugstore wants long-term and stable development, it must have a good economic benefit as the premise and a good reputation as the backing, so as to achieve a win-win situation for operators and consumers. How to achieve this situation requires a professional manager and a strong team.

as the head of a store, I deeply realize the importance of talents to the enterprise. How to explore talents, how to cultivate talents and how to form a team is the most important thing for the long-term development of enterprises. Home and everything! A high-quality, cohesive and harmonious team will certainly bring long-term economic benefits to the company. The value created by a talent for an enterprise must be greater than his own value! If a person can't reflect his value in his job, he must leave or leave early, and there must be no attitude of "eating tasteless, but abandoning it is a pity". That is equivalent to increasing the burden on the company and laying hidden dangers for its own stores. I believe everyone knows that a mouse excrement ruined a pot of porridge. As a store manager, we should be good at grasping everyone's mentality, developing their potential, and working together in a division of labor, so as to complement and coordinate, and the responsibility lies with people. "Everyone cleans his own door", so that everyone can do his own thing well and there will be no frost on his house, and create a harmonious, harmonious, friendly and mutual-help working environment for them, so that they can enjoy their work and get continuous development. With the atmosphere, everyone's enthusiasm will naturally go up. Work happily, and everyone's service attitude will naturally be good. I really don't know that the people in our Wutian store have always been very low-key unless the headquarters often conducts training and gives our three stores the opportunity to communicate. We just do what we should do, and we never want to compare our performance with other stores. It is true that they will take us as an example and regard us as competitors, which may have become their slogan. Of course, this is not a bad thing, it will only make us urge ourselves to do better! Facing the work next year, I feel a great responsibility. We have been in business for nearly a year, but our performance has never reached the ideal target. Everything is a cloud! Only performance is king! I want to focus on the following aspects:

First, cooperate with the headquarters to increase the training of employees, increase the training of medical knowledge, learn to use drugs together, and increase the unit price of customers.

second, establish the sense of responsibility of employees who love their jobs and are highly loyal to the company, and put the overall situation first. Comprehensively improve the overall quality of employees.

third, establish a high sense of competition and innovation. The competition of customers is the key, so we must establish our own customer base. Any advantage can beat the competitors.

fourth, improve their own business level and ability, get rid of discordant notes, give full play to the enthusiasm of employees, and gradually make Wutian Store an excellent team.

Store Year-end Summary Report 2

The past 21____ years have been a crucial year for our company to step into rapid development and make solid progress in all work. Under the correct leadership of the company, _ _ Pharmacy has made remarkable achievements in its operation and management, and its product sales revenue has exceeded 2 million yuan in one fell swoop, reaching 2.25 million yuan, a record high, with an increase of 1.61% over last year. annual work summary, the manager of the pharmacy, The main work in 21____ is summarized as follows:

1. Sales situation

The total sales revenue of products in 21____ was 2.25 million yuan, which was 2. 6 times, these achievements, in addition to the efforts of our employees, are inseparable from the correct decision-making of the company and the active support and cooperation of various departments of the company.

2. Management

1. Pay attention to improving the professional quality of employees at ordinary times, and actively participate in various product knowledge training and promotion skills training organized by the company.

2. Take different promotion measures for different consumers, be good at grasping customers' consumption psychology, and introduce products in a targeted manner.

3. The implementation of the membership card system has stabilized a part of the customer base and enhanced the popularity of pharmacies.

4. count the shortage in time, actively purchase new and special drugs for customers, and provide door-to-door service.

Third, there are problems

1. The application for medical insurance designated pharmacies has not been completed, and many customers have been lost.

2. The membership card has just been implemented, and many details are not perfect enough to make the membership system play a greater role. For example, the introduction of member-priced goods has not formed a long-term mechanism, and the gifts exchanged for points are single.

3. The lack of professional knowledge of employees, especially in pharmacology and pathology, can not better guide patients to use drugs, which directly affects the efficacy of patients' medication and the related sales of drugs.

4. The store manager himself lacks the latest trends in the industry, is insensitive to changes in external factors, and cannot adjust his business ideas in time.

IV. Plans and suggestions for future work

1. Further improve the membership system, update and enrich the products with member prices and redeem points for gifts in time, and strive to have special prices every week and gifts every month.

2. In order to expand store publicity, enhance popularity and attract more potential customers to shop, community free clinic activities can be planned, such as free blood pressure measurement, blood sugar measurement and health consultation. In addition, according to the high incidence of diseases in different seasons, pamphlets on prevention and control methods of various diseases and daily health care tips can be distributed in the store.

3. We should ensure that the goods on the shelves are complete in variety, sufficient in quantity and reasonable in structure, and actively seek medical treatment and medicine for customers to better meet the needs of different customers.

4. Organize employees to carry out professional quality training, so that employees' professional knowledge and sales skills can better meet the needs of the company's rapid development.

5. Through study and training, the store manager can keep the mind of keeping pace with the times, fully grasp the industry trends and the company's business ideas, and better lead employees to do a good job, so as to improve the business situation of our store steadily and create greater benefits in 21 _ _ _.

store year-end summary report 3

Looking back on _ _ _ _ _ _ _ _, it was a year of sowing hope and harvesting fruitful results. Under the correct guidance of superior leaders, with the concerted efforts of all departments of the company and with the concerted efforts of all our colleagues, we achieved considerable results.

As a store manager, I feel a great responsibility. Years of working experience have made me understand the truth: for a retail store with good economic benefits,

First, there must be a professional manager;

second, we should have good professional knowledge as the backing;

the third is to have a good management system. Observe with your heart and communicate with customers with your heart, and you can do it well.

It can be summarized as follows:

1. Seriously implement the company's business policy, and at the same time convey the company's business strategy to every employee correctly and timely, so as to serve as a bridge between the preceding and the following.

2. Do a good job in the ideological work of employees, unite the employees in the store, fully mobilize and give play to the enthusiasm of employees, understand the advantages of each employee, and give full play to their specialties, so that quantity can be applied. Enhance the cohesion of our store and make it a United collective.

3. Get to know the information of peers and customers' shopping psychology through various channels, so as to know ourselves, know ourselves well and be targeted, and make our work more targeted, thus avoiding unnecessary losses.

4. Set an example and be a handsome employee. Constantly instill corporate culture into employees, educate employees to have a sense of overall situation, and do things from the overall interests of the company.

5, rely on thoughtful and meticulous service to attract customers. Give full play to the initiative and creativity of all employees, so that employees can change from passive "let me do it" to positive "I want to do it". In order to create a good shopping environment for customers and create more sales achievements for the company, lead employees to do their jobs in the following aspects. First of all, do a good job of cleaning every day to create a comfortable shopping environment for customers; Secondly, actively serve customers and meet the needs of consumers as much as possible; We should constantly strengthen our sense of service, and make our customers leave our shop with a heartfelt smile and polite language.

6. Deal with the cooperation between departments and the cooperation between superiors and subordinates, with less complaints and more enthusiasm, look at the problems at work objectively and solve them with a positive attitude.

Now, the management of stores is gradually becoming digital and scientific, and the improvement of management means has put forward new job requirements for the store manager. Skilled business will help us achieve various operational indicators. A new year has begun, and achievements can only represent the past. I will manage our East China store with more exquisite and skilled business.

facing the work next year, I feel a great responsibility. To keep a clear head at any time, we should make great efforts in the following aspects:

1. Strengthen daily management, especially the management of basic work;

2. Strengthen the training of employees internally, and comprehensively improve the overall quality of employees;

3. establish a high degree of loyalty to the company, love and respect their posts, take the overall situation into consideration, and do everything for the company's sake, so as to contribute to the company's comprehensive improvement of economic benefits.

4. Strengthen the unity and cooperation with all departments and brother companies, create the best and seamless working environment, remove the notes of disharmony and harmony, give full play to the employees' greatest work enthusiasm, and gradually become an excellent team.

Store Year-end Summary Report 4

Time is in a hurry, and we are in a hurry. Inadvertently, we have reached the end of the year. After the efforts of the past year, we have made great progress. If you are still confused, then I think you need to stop for a while and make a good summary of your past work. But how to write it in order to attract the attention and attention of leaders? The following is my carefully organized sales store annual work summary, hoping to help everyone.

I. Performance

In the first half of the year, the overall task was _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ However, we persisted. In the first half of the year, the second-tier brands completed 96% of the sales tasks. Later, _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

second, promotion activities

_ _ _ _ _ A large-scale promotion activity was held for 8 consecutive days, and the overall task was _ _ _ _ _ _ _ _ _, but we only completed _ _ _ _ _ _, and the task was not satisfactory, from which I learned a lot. Sending orders is not active, some customers don't know that _ _ _ _ _ is doing activities, the broadcast in the store is not frequent, and the gift supply is not timely. Because one person is unable to keep an eye on the post on the job, some customers are lost, and the passenger flow is less in rainy weather for several days. The above factors are artificially influenced and will be corrected in the future work.

III. Closing

The company has a new closing process, which is related to the issue of guaranteed and over-guaranteed. Because I have never been exposed to such accounts, I still don't understand it very well, but I know that I will try my best to complete the promotion task assigned by the supermarket (the task is not exceeded) to reduce the company's financial losses. For the problems I don't understand, I will study hard until I learn.

For half a year's work, I know that to be a good sales manager, I should do the following:

1. Always maintain a good working attitude. For example, if customers are lost at work, or several customers fail to introduce products in succession, we are easily discouraged and our mood is not good enough. Just thinking about today's bad luck will lead to inattention, and when we see customers, we will lose enthusiasm and lack confidence, which will affect future sales.

2. It varies from person to person, and different sales techniques are used for different customers, such as students. I find that such customers prefer brand products with strong trends and advertisements. It is more difficult to introduce second-line brands, so it is more necessary to be patient. You can briefly introduce the products first, and then tell him why students have pimples and blackheads on their faces, what problems should be paid attention to in normal care, etc. He will think that we are more professional and can enhance them.

3. When you are facing customers, don't talk about products blindly. Nowadays, there are many brands, more promoters, and the promotion language is similar. Therefore, when introducing products, it is easy for customers to feel that we are just trying to promote their products, so that we can't be trusted by customers quickly.