Catering management refers to enterprises, hospitals, schools, hotels, etc. According to the need, the catering management service is contracted to a professional catering company for management, and then various dishes provided by the catering company are selected for dining.
Specific aspects of catering management
Service and restaurant management; Cooking and kitchen management; Wine and bar management; Staff work management. Catering management: refers to enterprises, hospitals, schools, hotels, etc. According to the need, the catering management service is contracted to a professional catering company for management, and then various dishes provided by the catering company are selected for dining.
Common catering management methods
System management law
System management is to control catering business activities through the formulation and implementation of the system. To make system management truly feasible, the key is to pay attention to the following three issues:
One is the scientific nature of the system, that is, the system must conform to the objective laws of catering enterprise management, must be formulated according to the needs of catering management and the interests of all employees, and obey the objectives of hotel and catering management. Of course, the formulation of the system must also take into account the ideological awareness level, psychological endurance and the objective conditions of the hotel of the vast majority of employees. At the same time, we should pay attention to the clarity, concreteness and operability of the system.
The second is the seriousness of the system, that is, to maintain the authority and compulsion of the system. The system is the norm that all employees abide by and the basis of employees' behavior. Therefore, the formulation of the system must have a scientific and rigorous attitude, and any system and standards must be carefully studied and scrutinized, and it is forbidden to do whatever you want. To implement the system, we must investigate and deal with violations of the system according to the system. Everyone is equal before the system, and we must not engage in "balancing merits and demerits" or "never do it again". There must be strict procedures to deal with violations, based on facts, taking the system as the criterion, and paying attention to the accuracy of punishment. In addition, we should pay attention to the revision of the system, not only to constantly improve the system in practice, but also to ensure the continuity of the system.
The third is the art of system management. As the saying goes, the system is ruthless. On the one hand, we must strictly follow the system. On the other hand, we should combine the implementation system with meticulous ideological and political work, pay attention to the art of criticism and punishment, and at the same time combine the implementation system with solving the practical problems of employees.