You can call for advice on reminders, refunds, activities, complaints, suggestions and other issues. Hungry? With the mission of "Everything for 30 min", we are committed to building a local life service platform with science and technology, which has promoted the digitalization process of the catering industry in China, and cultivated take-out into the third regular way of eating for China people after cooking and eating in class.

Hungry? Delivery record policy:

1. Authorization, when there is a service dispute between users, merchants and riders, the platform can retrieve and use the recorded information as a reference to solve the dispute;

2. The platform will effectively guarantee the privacy and safety of both parties to the call, and the recording will be uploaded to the Hungry Server for storage, and each party cannot download, retrieve or play the recording by itself; Except for the following circumstances, the platform will not provide recordings to anyone, and the Administration has the right to consult them according to legal procedures; The recorded parties shall obtain legal documents issued by judicial organs according to law;

3. The video will be permanently deleted after storing 14 days. In case of bad reviews, complaints and unresolved disputes, the platform will appropriately extend the storage period of recordings.