Basic principles of social etiquette in the workplace 1: principle of sincere respect.
Sincerity is a realistic attitude towards people and things, and it is a manifestation of sincerity and friendship towards others. Sincerity and respect are first manifested in not lying, not hypocrisy, not cheating and not insulting people. Cheating once, no friends for life? . ; In fact, it is manifested in the correct understanding, trust and respect for others, the so-called selfless heart, sincere dedication and fruitful results. Only sincere respect can make the two sides soul mate and their friendship last forever.
Basic principles of social etiquette in the workplace 2: the principle of equality and moderation
In communication, equality is manifested in not being arrogant and impetuous, not going its own way, not being self-righteous, not favoring one side over another, not being arrogant and impetuous, not judging people by their appearances, and not bullying others by their occupation, status and power. On the contrary, they should always treat others with equality and humility. Only in this way can we make more friends with China Education Association, China League and Education Group. The principle of moderation is to grasp the discretion in communication and exercise the corresponding etiquette according to the specific situation and situation. For example, when dealing with people, be polite and not condescending; Be warm and generous but not frivolous and flattering, be self-respecting but not conceited, be honest but not rude, be trusted but not credulous, be lively but not frivolous.
Basic principles of social etiquette in the workplace; Principles of self-confidence and self-discipline
Self-confidence is a valuable psychological quality in social situations. A confident person can be modest and generous in communication, not ashamed when encountering the strong, not discouraged when encountering hardships, dare to stand up and fight back when encountering insults, and lend a helping hand when encountering the weak.
Basic principle of social etiquette in the workplace 4: the principle of credit tolerance
Credit is the principle of credibility. Confucius said: people can't stand without faith, and make friends and keep promises. In social situations, we should pay special attention to punctuality, appointments, meetings, talks, meetings, etc. Never refuse to date. The second is to keep the promise, that is, the agreement, agreement and verbal commitment signed with people must be said and done, that is, the so-called: words must be done, and actions must be fruitful. Therefore, in social situations, if you are not sure, don't promise others easily. If you can't make a promise, you will fall into the notoriety of breaking your promise and never be loyal to others. Tolerance is a higher realm, allowing others to have the freedom of action and opinion, and being patient and fair with opinions different from their own and traditional views. Considering everything from each other's standpoint is the best way for you to win friends.
Etiquette knowledge points of business conversation in the workplace In all kinds of communication activities, the etiquette of conversation is nothing more than the most basic. The following are some problems that should be paid attention to in conversation: pay attention to language civilization, sincere tone, soft tone, moderate speech speed and clear articulation; Use more honorifics and honorifics, less nicknames, posthumous title and nicknames, and try not to call them by their first names.
The content of the conversation should make the other party feel proud, happy, good at and interested, elegant, cheerful and relaxed, and should not involve the other party's own weaknesses and shortcomings, personal privacy, vulgarity, Machamp's confusion and gossip.
Ask questions at the right time, talk more about everyone and talk less about yourself. You are not welcome to brag, talk endlessly, know everything, be mean in your language, complain to everyone, and be silent in your conversation. When you speak, be polite, pay attention to the lecture, answer questions, don't interrupt others' conversation easily or walk away at will, and don't look tired, yawn and look at your watch. Men should not join the discussion in the ladies' circle, talk to the opposite sex briefly and humbly, argue moderately, and don't make jokes at will.
In our life, we should have the experience that when we talk to people with different languages, we always feel uncomfortable and bored. In social life, if we want to have a good interpersonal relationship, the first thing is to have the same language with each other. You should be good at finding topics with similar interests and have a sense of * * * with each other. Only in this way can the conversation be pleasant and the other person will be happy to talk to you.
So, how can we achieve * * * with each other? The key is to talk to each other? Synchronization? Choose a topic of mutual interest. A well-chosen topic can make people feel like friends at first sight and meet each other late; Improper topic selection will lead to an embarrassing situation of four eyes facing each other and being speechless.
How important it is for both sides to find the same topic. When talking to others for the first time, the first problem to be solved is to get familiar with each other as soon as possible and eliminate strangeness. You can try to get to know him through keen observation in a short time: his hairstyle, his clothes, his tie, his cigarette case, lighter, his carry-on bag, his tone, his eyes and so on. , can provide you with clues to understand him.
Of course, if you want to have sex with each other? * * * Ming? The key is to find a topic. Someone said:? In conversation, you should learn the skills of finding words without words. ? So-called? Find words? Is it? Find a topic? . Writing an article with a good topic is often full of ideas. Talking, with a good topic, can make the conversation free. The criteria for a good topic are: at least one party is familiar and can talk about it; Everyone is interested and loves to chat; There is room for discussion.
Therefore, in order to make the conversation interesting, speculative and enjoyable, both sides should have topics of common interest that can resonate with both sides? * * * Ming? . Only when both sides have "* * *" can we communicate deeply and happily. In fact, as long as both sides pay attention, it is not difficult to find that they have the same views on a certain issue, have the same hobbies and interests in a certain aspect, and have certain things that everyone cares about.
Taboos of social etiquette in the workplace 1. Call the boss by his first name.
People who address their bosses by Chinese or English names are sometimes senior executives who have a special friendship with their bosses, and sometimes they are old friends who have known each other for a long time. Unless the boss himself says:? Please make yourself at home. You can call me XXX. Otherwise, what should subordinates take? Your honorific title? Address the boss, for example:? Vice President Guo? 、? Chairman Li? Wait a minute.
2. with what? High decibel? Talk on a private phone.
It is very inappropriate to talk about personal calls in the company. If you still speak recklessly, it will drive your boss crazy and affect your colleagues' work.
Don't turn off your phone during the meeting.
Turn off the meeting or turn to vibrate? This is the basic workplace etiquette. When someone is giving a briefing or doing something, the following mobile phone rings, and the meeting will inevitably be interrupted. This is not only disrespectful to the people on the stage, but also disrespectful to other people attending the meeting.
4. Ask the boss to carry heavy objects
When you go out to negotiate with your boss, try to carry things and other actions. It is impolite to ask the boss to bring half the things. In addition, male colleagues and female colleagues go out together. If men can act like gentlemen, help women carry things and open and close the car door, this considerate effort will win more popularity for you.
5. Call yourself? A certain gentleman/lady?
When you call someone, don't say:? Please tell him I'm Mr./Ms.? The correct statement should say your name first, and then leave your job title, for example:? Hello, my name is Wang, and I'm the marketing director of OO Company. Can you call me back when you get this message? My phone number is XXXXXXX, thank you for forwarding. ?
6. Being late, leaving early or arriving too early
Please don't be late or leave early for work or meetings. If you need to be late and leave early, you must bring it up the day before or earlier, not just temporarily. In addition, it is impolite to arrive too early, because the host may not be ready, or there are other guests, which will cause trouble to the other party. If you have to arrive early, you might as well call the host first and ask if you can make an appointment in advance. Otherwise, hang it first and go in when the time is up.
7. Look up or down, just say hello to the boss.
Just wait with the boss? A person of high status? Say hello, too realistic _! Don't forget to say hello to the secretary or children around the boss.
8. The boss treats you and chooses expensive meals.
It is very impolite for others to invite you to dinner and choose expensive meals. The price should be around the catering price chosen by the host. If the host asks you to choose first, it is enough to choose the one with the same price. Don't take others' good as Kai Zi.
9. Don't drink water poured by others.
It's impolite for the host to pour you water without touching a drop! No matter how thirsty you are and how much you hate this drink, you should raise your glass, take a sip and then put it down. If the host makes tea or coffee himself, don't forget to praise him.
10. Wear whatever you want.
Do whatever you want. Dressing appropriately may make you look young and different. However, when you go to work, you should look like you are going to work. Wearing professional clothes helps to improve your work image and is also a basic respect for your work.
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