domestic service refers to the service that the owner of a family assigns trivial, complicated or technical work in some family affairs to domestic companies or professionals to complete on his behalf. Domestic service is a cross-century "win-win" project. On the one hand, it provides a service system of nanny, nursing, cleaning, maintenance, tutoring, logistics and distribution, family management, cleaning and trusteeship, etc., thus liberating the owners of families from trivial and complicated housework and engaging in what they are willing to do and want to do. On the other hand, it is one of the main channels to solve the re-employment problem. According to the survey of the Ministry of Labor and Social Security, the employment potential of domestic service industry is huge, which can provide at least more than 5 million jobs for our country.

a few years ago, domestic service was still a strange word for the general public, and its bud could only be found vaguely in the nanny intermediary market. With the continuous development and maturity of China's market economy, the adjustment of industrial structure is in front of us. Reducing the proportion of primary and secondary industries and increasing the proportion of tertiary industry-service industry is not only the inevitable result of implementing market economy (market economy is service economy to some extent), but also conforms to the reality of rising demand for family services.

In 2111, the Ministry of Labor and Social Security officially recognized the profession of "domestic servant", and domestic service embarked on its own "professionalization" development path. Recently, the Ministry of Labor and Social Security proposed to develop domestic service as a new field to expand employment, which treated domestic service as a formal occupation of the country.

At present, China's domestic service industry has begun to take shape, and many domestic service companies have mushroomed in various cities, some of which have even formed certain brands. The service scope is expanding day by day, the internal division of labor is more refined, and the service content is beginning to be graded. Domestic service consumption fever has been formed, and a new consumption fashion (domestic service as a gift) has appeared in people's field of vision. Some merchants regard domestic service as a "thank you" to repay customers; The boss treats domestic service as a "warm gift" to reward employees; Children dedicate domestic service to their parents as a "filial piety".

With the accelerating pace of urban residents' life, the prospect of domestic service market will be broader, but at the same time, it should not be ignored that as a sunrise industry, its scale and standardization should also be put on the agenda as soon as possible.

Now, the word "nanny" has been replaced by the word "domestic servant", which shows that after improving their own quality and professional skills, their social status has improved and they are widely respected by people.

with the development of economy and society, the improvement of people's material life and spiritual life, people's requirements for domestic service are becoming more and more standardized, professional and systematic. In order to meet this requirement, it is inevitable to train the professional skills of domestic service providers.

Modern domestic service is a complex, comprehensive and highly skilled service, so the training of domestic service providers has become a basic requirement of domestic service, and it is also the only way for domestic service providers to improve their service quality and skills.

Domestic servants are skilled talents, so skills must be the main breakthrough point in training domestic servants, that is, skills training should be given priority to and theoretical training should be given consideration.

explanation of housekeeping service

housekeeping refers to the management of family affairs. "Politics" refers to administration and management, which includes three contents: first, planning and decision-making; second, leadership, command, coordination and control; and third, reference, supervision and evaluation.

(2) Housekeeping refers to the things related to the life of all or part of the family members in this small group of families. It has the meaning of "business" and also contains the meaning of "important things". In practice, it requires us to focus on major events and important matters, that is, to do a good job of important things that have a bearing on the overall situation first. Of course, big things and small things are interrelated, and small things cannot be ignored.

(3) housekeeping also refers to the rules or codes of conduct for family life. There need to be some rules about behavior and relationship in family life, some of which are written into articles, some of which form oral agreements through consultation, and some of which have become unwritten customary rules in long-term life. These rules are comprehensive and individual, such as learning and entertainment, which often require special provisions.

(4) Home economics refers to practical knowledge and skills in family life. Family affairs are very specific and practical, and people's cultivation, understanding and management must be combined with daily behavior to show their intentions and realize their wishes.

(5) In short, housekeeping is the scientific understanding, scientific management and practical operation of various affairs related to each family member in the family, which is conducive to the peace and comfort of family life, ensuring the harmony and intimacy of family relations, and the all-round development of family members.

Reform and opening up have further refined the social division of labor, and the domestic service with the family as the main object has gradually been accepted by people. Strictly speaking, modern society has higher requirements for domestic service. In the modern sense, domestic service, besides buying, washing and burning as the most basic core, has been infused with many times and cultural contents, such as room decoration, flower conservation, beauty care, nursing guarantee, car maintenance, pet keeping, etc. It is precisely because of this qualitative change that today's domestic service requires practitioners to have high comprehensive quality in addition to physical strength.

general idea: according to your own actual situation, first undertake the installation, repair and maintenance services of small-brand household appliances; Develop and establish the professional cleaning and maintenance service team of the first brand range hood in Taiyuan; Reach the goal of contracting big brand services and finally set up a strong brand service company. In the long run, be a user-based service company or property management company, and carry out all business according to the needs of users. (What I do is based on the user: (Personal opinion:) If I am a user who uses brand A, the whole use process is to choose the service of the manufacturer from sales installation to scrapping. As I asked the manufacturer to provide on-site service, it was only for this product service; There is nothing you can do when you have other domestic service needs. From which brand A is the product I bought; If we think about it on the other hand, if the service company does not serve the products but the users' needs, the business of the domestic company will be very extensive. (In disguised form: users are our "products" and we are responsible for them) What we have to do is to provide comprehensive services with management and high skills.

initial stage: in view of the lack of corresponding user groups, we can only promote the development of user information from product users, let users know about us, do the corresponding publicity, and drive the corresponding business at different levels.

Three aspects of business:

Undertaking delivery, installation and maintenance services for range hoods, electric water heaters, gas stoves, disinfection cabinets and sinks;

create the cleaning and maintenance work of the self-created brand of range hood;

develop and sell the difficult installation of double glass openings, wall holes, kitchen sink openings and hollow walls in shopping malls (Gome, Suning, Sanyou and major decoration cities, etc.) and emergency services for May Day and National Day.

1. To undertake delivery, installation, maintenance and cleaning services for range hoods, electric water heaters, gas stoves, disinfection cabinets and sinks;

At present, the contracted brands are: Kitchen Treasure, Saidelong, Hisense and Wanxi;

development area: Zhengzhong Kitchenware City; Peace Decoration City; Dongxing Decoration City;

service mode: installation with goods;

delivery: take goods from the manufacturer or rent a small warehouse by deposit (to ensure the timeliness of the area)

installation: unify the material price list and provide on-site service in time;

maintenance: spare parts purchased by deposit shall be written off according to the maintenance service policy, and the sales shall be provided on-site in time;

cleaning: make an appointment for on-site cleaning and maintenance according to the unified price list;

second, create the cleaning and maintenance work of the self-created brand of range hood;

Ways of contracting for cleaning range hoods:

1. Coordinate with residential property to do cleaning and maintenance publicity work:

Ideas: In Wanbailin district, there are residential areas or doormen and residential doors that go in and out as a whole, so centralized publicity can be achieved.

coverage: xiaojingyu street; Xiayuan to the west exit of South Inner Ring Street; Way forward; Xiayuan to the west exit of Yingze West Street; Houwang Street;

general community: Huayu community; Public middle school community; North Gate Community of Volkswagen Factory (covering the west area and dry thunder); Great western region of coal gasification; Xiaojingyu Boiler Plant Community; Small west area of coal gasification; Xiayuan community; Qianjin Road Luqiao Dormitory; No.2 Community of the 12th Bureau; Electronic Factory No.2 West Area and East Area; East Coal Gasification Area and Houwang West Street Community; Hongfeng Garden West Zone; South campus of Caida University; Southwest garden; Heping Garden Community in Xiaojingyu Street; Former Shangyuan Community; Caida North Campus;

2. Do propaganda work when delivering, installing and repairing kitchen appliances;

Idea: Start face-to-face publicity, issue business cards, and issue professional cleaning reason sheets (it can be positive or negative, so that brand sponsors can promote their products and save printing fees); Sticking self-adhesive propaganda stickers (gas meters and nearby places that are not easy to lose); Enter the user information back to the service point into the database for management.

3. To undertake the cleaning and maintenance business of kitchen appliances brands;

idea: in order to ensure that the fixed customer group cooperates with a medium-sized brand to provide service clothing, the brand name and cleaning name are embroidered on the back; (It can promote product brand and cleaning service brand and solve the problem of clothing cost)

The cleaning cost of this brand must be given priority service.

develop and sell the difficult installation of double glass openings, wall holes, kitchen sink openings and hollow walls in shopping malls (Gome, Suning, Sanyou and major decoration cities, etc.) and emergency services for May Day and National Day.

service concept: "one book for two high schools". One is "people-oriented", and the other is to improve people's quality of life and improve people's quality of life.

Domestic service is a systematic science integrating natural science, social science, applied science, life philosophy, life art and craft, which is widely involved in food processing, cooking, family marriage, parenting, family ethics, social etiquette, family management, family consumption and other fields. Family is a personal space, which is very private and unique. The personal quality of domestic service practitioners will directly affect the life of the families served. Therefore, citizens have two doubts about domestic consumption: one is insecurity, and the other is doubts about the health and personal hygiene habits of domestic service personnel. In order to solve these two problems, firstly, the source should be reliable, and the employees' certificates should be complete and effective, so as to give customers a sense of security. Secondly, domestic service employees must pass the physical examination in national regular hospitals and hold health certificates, and at the same time, they should cultivate their good hygiene habits and correct hygiene operation methods. At present, there are many units providing domestic service, but the quality of personnel is uneven. Therefore, it is imperative to call for the establishment of the most important domestic service organization to ensure the improvement of the overall quality and level of domestic service personnel.