When the business is bad-grasp the morale

A smart restaurant manager or boss will make the team clean, handsome and beautiful, and then organize everyone to sing and dance together at the restaurant gate, so that passing customers can feel our enthusiasm and sunshine. More importantly, tell the team that nothing can lose confidence!

when business is bad-do a good job in promoting dishes

a clever restaurant manager or boss will make a big poster with clean and bright colors, which will make you drool, put the restaurant's signature dishes on it, and put it at the restaurant door, so that customers passing by will definitely take a look. Take a look and you'll have another chance.

When business is bad-do a good job of displaying dishes

A clever restaurant manager or boss will turn on the lights of the store brightly and fully, and take everyone to organize the food display stand in the store, so that passing customers can see more products in the store: they are so attractive!

When business is bad-keep the environment clean

Smart restaurant managers or bosses will organize everyone to clean up in the store, even wipe the leaves of plants once, clean the tables and chairs on the countertops once in the morning and once in the evening, and keep the storefront clean at all times, so that every guest who enters the store can feel the high-end dining environment of the brand at any time.

When business is bad-please customers

Smart restaurant managers or bosses will try to win over women and children. In the catering business, women are better at communication, and "netting" women and children well will bring word of mouth and business to restaurants faster.

When business is bad-learn from your competitors

Smart restaurant managers or bosses will go around nearby restaurants to see how the business is booming, compare with their own restaurants, find out the shortcomings, and then make changes bit by bit.

when business is bad-maintain customer relations

customers are caught one by one, and one table is maintained. At this time, employees will feel slack, and the smart restaurant manager or boss will emphasize at the pre-shift and post-shift meetings that it is "no use" to make customers come to eat once, and one customer will be caught and one table will be maintained.

When business is bad-create an atmosphere

A smart restaurant manager or boss will tell himself to be steady and steady! Lead everyone to make friends with customers, greet and communicate with customers enthusiastically like friends, instead of recommending consumption desperately, so that customers can keep relaxed and happy and stress-free consumption.

when business is bad-do a good job in marketing

a smart restaurant manager or boss will use all available channels to learn from other restaurants that have done well on WeChat platforms, and make wonderful content to interact with customers and attract customers.

When business is bad-do a good job in publicity and promotion

Smart restaurant managers or bosses will mobilize everyone around us to become our propagandists, send our restaurant to the network and friends circle, and let friends influence friends! The restaurant business is not good, not necessarily because our food is not good, but because our customer base is not large enough, so we should let more people know about us.

when business is bad-customers arrange window seats first

when they come to a table, they will be led to the most conspicuous position. People always like to get together and join in the fun. When leading customers to sit down, arrange a window seat first, so that others will feel that this restaurant is very sought after.

when business is bad-use good ingredients

learn to be more willing to give up when producing dishes. Don't worry if there is a backlog in inventory, and don't be afraid of waste. What should be abandoned must be abandoned, and fresh ingredients must be selected to present to customers.

when business is bad-do a good job of recommending dishes

there are doorways to recommend dishes. Many customers are skeptical and don't believe the waiter's recommendation, so I won't let the waiter make a recommendation directly and without a starting point. We have our own skills in the placement of dishes, and put the dishes that were pushed on the outside of the table that day, so that other customers will frequently see this "table must order" dish when walking around, and they will be interested.

When business is bad-do a good job in membership service

Pay more attention to the handling of membership cards. Of course, you can't ask customers to apply for membership cards. I ask the waiter to make two prices in the checkout times: "Your consumption is XX yuan, and if the membership price is XX yuan." Such a table can save dozens of yuan, and many customers are willing to apply for cards.

when business is bad-boost morale

the more business there is in a restaurant, the more service it can't afford to leave behind. Divide employees into PK groups to improve their working ability and increase their motivation.

when business is bad-do a good job in dish training

a smart restaurant manager or boss will require all employees to know the structure of the dishes well, and can extract the selling points of each dish, which is convenient for recommending to customers.

When business is bad-launch themed activities

Smart restaurant managers or bosses will take stock of activities that are popular with customers in surrounding restaurants, look for themes, and launch marketing activities according to the specific situation of restaurants.

when the restaurant business is not good, we should start from the details and improve the customer experience value from the service quality. Do the above and stick to it for three months. If the food in the restaurant is not too bad, it is estimated that it is not difficult to repeat customers!