There are two main aspects of employee training in franchise stores:

First, professional product making training, such as skillfully using equipment, quickly distinguishing raw materials, processing products in strict accordance with standard manuals, and achieving standardized products. Shop assistants are not allowed to change the production method and standard ratio of products at will;

The second is the training of sales skills and service awareness. The catering industry belongs to the service industry, and the impression of shop assistants on customers is very important. The service terms, service processes, service awareness and skills need to be continuously trained. At the same time, pay attention to the employees in their daily work, pay attention to their shortcomings, and then carry out targeted training to help employees correct their own shortcomings, so that they can better adapt to the work of restaurants.

Generally, large franchise chain stores will use professional training systems and software to organize store employees all over the country to study. For example, the training system of Hui Operation Chain Store developed for the catering industry can cover the whole training process; Help chain stores to build a systematic training platform, which can realize remote practice and online examination, and link training assessment with rank to encourage employees to learn by themselves.