As an excellent waiter, his essence is not only a waiter, but also a salesman. 1. How to sell: Why to suggest or sell catering to guests? It can help guests make decisions. It can save time, be more efficient, strive for initiative and increase income. 2. Tips for salesmen: pay attention to customers and sell with better skills. 3. Give a clear suggestion or recommendation. It is more effective than general sales promotion. 4. When the guest says "bad", don't pay too much attention to the guest's needs. 5. Sales promotion language: be enthusiastic and sound out. What kind of drinks do you like? (a) If the guest can't decide, decide to sell the specific catering immediately. (b) Our * * * is very good. Would you like to try it? (c) Body language: stand where the guests see you. (d) Be patient with the guests. (e) Make eye contact. (f) Bend slightly. (g) Smile. In modern hotels, the employees in the catering department are all "salesmen", not "clerks". You work hard on sales promotion. It can take immediate effect. In addition, attention should be paid to the service for children. (a) Children's meals should be small. (b) Children's chairs should always be used. (c) Children should not be given knives. (d) Children should not be treated as adults. The elderly or disabled people should be greeted to help them sit or leave their seats. If crutches or wheelchairs are available, they should be arranged, taken good care of, patient and given enough.