The characteristics of fresh food, such as high degree of non-standardization, low customer list, low gross profit, easy loss and high timeliness, make it difficult to touch the net. As a result, fresh distribution enterprises still have many pain points in the fresh supply chain.

(1) The customer's order placing and settlement process is complicated and prone to errors

Customers place orders through WeChat group and telephone, and the order takers spend a lot of time docking, sorting and summarizing the demand, and it is very easy to quote the wrong price, misremember the specifications and write down the wrong weight, which leads to the loss of the enterprise.

(2) Operation and maintenance order taking and follow-up

Sales or order takers should record the order requirements scattered on various micro-signals or telephone calls, sort them out with EXCEL forms, then enter them into the traditional invoicing system, and then summarize the order quantity of each ingredient and send them to the buyer.

(3) Purchasing

Purchasing needs to wait for the order clerk, summarize the order requirements of all orders, and connect them through WeChat, then print out the purchase demand form, roughly evaluate the inventory, and then go to the agricultural batch market to pick up the goods, or send a bill to the supplier for delivery to the warehouse.

after the purchase is completed, the goods will be checked in the warehouse and the financial statement will be checked separately.

(4) warehousing

As the main work of fresh food distribution is carried out at night, the warehouses arrive one after another in the early hours of the morning, and the sorters immediately start sorting, so it is difficult to weigh all the ingredients in storage and record the inventory.

Therefore, most fresh food distribution enterprises do not have real inventory data, and mainly rely on the number of outbound goods to judge their operation.

because there is no warehousing data, it is difficult to control inventory, counting and loss.

(5) Sorting

Fresh delivery requires weighing and picking according to the weight of the customer's order, and removing the rotten leaves and picking out the ingredients that do not meet the quality requirements.

in order to complete sorting, the order taker needs to make a sorting list for each customer in advance through an EXCEL sheet, listing the information such as the ingredients, specifications and weight ordered by the customer, and then print the sorting and distribute it to the sorting staff.

after receiving the sorting list, the sorter will find the ingredients according to the requirements on the form, pick and weigh them, fill in the actual weighing weight in the form, and then put the ingredients in the revolving basket, waiting for the driver to load and distribute them.

finally, the sorter will return the finished sorting sheet, and the order taker will input the actual weighing weight into the traditional invoicing system, so as to realize the subsequent printing of the invoice, customer bill checking, etc.

compared with the above traditional operation mode, the online platform is more flexible and efficient. Especially under the background of this big wave, it has become the key for fresh enterprises to choose a suitable and easy-to-use fresh distribution system for small vegetables.