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Job Description of Deputy General Manager of Hotel

Job Description of Deputy General Manager

Responsibilities:

1. Assist the general manager to implement the company's resolutions and complete the business plan made by the general manager and the specific tasks assigned by the general manager.

second, check the implementation and execution of the company's management system, post responsibility system and service standards.

III. Supervise the service quality of specific departments in charge according to the general manager's division of labor, and audit with quantitative standards to master the daily operation of the company.

iv. according to the arrangement of the general manager, preside over regular business meetings or special business meetings to coordinate and investigate business work. 5. Consult the daily operating report of the company, report the problems to the general manager in time and take effective measures to solve them.

VI. Regularly accept the debriefing of direct subordinates and evaluate them.

VII. Refer to the company's long-term plan and annual plan put forward by the general manager, put forward reasonable suggestions, express opinions on the company's management policies, and provide reference information for the general manager.

VIII. At the behest of the general manager, formulate the work objectives of all subordinate departments and implement them after approval.

IX. Coordinate the relationship between various departments and make timely decisions on disputes at lower levels.

X. examine and approve the plans of all departments and check the implementation of the work plans of subordinates.

Xi. Preside over the formulation of work processes and standards of subordinate departments, and guide all departments to implement various management work according to work processes.

XII. Responsible for arranging the training of managers of subordinate departments and checking the training effect, service quality and work efficiency of each department. Thirteen, research market trends, collect information, develop new customers; Develop raw material market

XIV. Supervise and inspect raw materials and cost control of subordinate departments.

XV. Adjust the staff of subordinate departments according to work needs.

XVI. Understand the work of subordinate departments and their work figures.

XVII. check the work done by the managers of the subordinate departments according to the work log every week.

XVIII. urge the managers of subordinate departments to strengthen the quantitative and digital management of their work.

XIX. Care about the thoughts, life and treatment of employees in subordinate departments.

21. when the general manager leaves the store temporarily, take charge of all the work of the general manager and complete other administrative affairs assigned by the general manager.

Responsibility:

1. Be responsible for the operating efficiency and management of subordinate departments.

2. Be responsible for the completion of the work of subordinate departments.

3. Be responsible for the quality of catering dishes and the standard of room service.

4. Be responsible for the disciplinary actions and work order of the staff of subordinate ministries.

5. be responsible for the impact of the work of subordinate departments on the company.

Authority:

1. Have the right to suggest personnel for the appointment and dismissal of the heads of subordinate ministries. Two, have the right to commend and punish the subordinate staff. 3. Have the right to participate in foreign affairs activities on behalf of the company at the behest of the general manager. 4. Other external representation authorized by the general manager. Management scope:

1. Vice President in charge of logistics of the company:

Operation of the company's distribution center and management of the company's functional departments (administration);

second, the company is in charge of the kitchen vice president:

the innovation, research and development, adjustment and management of the company's kitchen dishes; Technical training, planning and guidance of chefs.

III. Vice President in charge of services of the company:

Operation and management of services of the company;

management and innovation of the company's marketing, service and training (plan approval, implementation and implementation); Service personnel promotion evaluation work