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The difference between clients and waiters in catering department

Difference: A waiter has more work than a client.

client: the main job is to guide the guests and guide them. Solve customer problems, require kindness and high language skills, and be responsible for guiding customers and arranging private rooms. Because the client is mainly responsible for guiding guests and arranging private rooms, which is a bit like welcoming guests, but it is more than walking around.

The basic duties of a waiter are: to greet and greet customers; Provide various corresponding services; Answer customers' inquiries; Solve difficulties for customers; Treat all kinds of unstable emotions of customers with the best mood and attitude; Handle customer complaints in time and give customers satisfactory answers.

what are the main jobs of restaurant clients?

1. Stand on both sides of the restaurant gate to welcome guests into the store. ?

2. Be dignified and generous, with a smile on your face. When you see the guests entering the store, you should warmly greet them, and use polite expressions such as "Welcome" and "Hello" to guide the guests and help arrange the seats. ?

3. Be familiar with our products and services, so as to answer guests' questions at any time. ?

4. When guests leave the store, they should send them off with the same enthusiasm, and use polite expressions such as "Thank you for coming" and "Welcome to visit next time". ?