In the workplace, we all know that the ability and quality requirements of posts are an important part of interpersonal communication, and political literacy is the core of people's comprehensive quality. People's political literacy level is an important symbol of the development level of social and political civilization. Below I sorted out the ability and quality requirements of the post.
1 Ability and quality requirements of the post I. Job responsibilities
1. Revise and implement the company's strategic planning, systems and business processes related to daily operations;
2. Plan, promote, organize and coordinate the company's major operation plans, track market development and adjust strategies;
3. Establish a standardized and efficient operation management system and optimize it;
4. Formulate the company's operating standards and supervise the implementation;
5. Formulate the company's business indicators and annual development plan to promote and ensure the smooth completion of business indicators;
6. Formulate the strategic development and business plans of all departments in the operation center, coordinate the work of all departments, and build and develop excellent operation teams;
7. Establish and improve the department management system, strengthen performance appraisal, improve the salary system, formulate effective training plans, and build a cohesive and competitive harmonious team;
8. Establish and improve the customer service system and staffing, improve the quality of customer service personnel, and guide customers to use and attach importance to the website; Thereby further enhancing the value of network marketing;
9. Implement a new operating mechanism (project responsibility system) and scientifically and effectively divide departmental expenses, so as to promote the healthy and rapid development of various business sectors.
As an excellent website operation manager, in addition to the above duties, you will also know something about your own work, and even be good at some work, such as network marketing knowledge and network promotion skills.
Second, the post ability/job requirements
1, website function:
(1) Overall layout
Analyze the layout structure, main page structure, secondary page structure, page structure and internal and external chain construction of 30 classic websites every day.
(2)UI design
Interface design, analyze the styles of 20 web pages, consult the contents of learning color structure, at least view 100 web pages with different styles, and be familiar with the design of user experience structure.
(3) The website structure can
Can draw the overall structure, branch structure, sub-modules and related links and contents of a website in written form. You can draw the design structure of two medium-sized websites and understand the relationship between them.
As an excellent website operation manager, you can analyze the website structure according to its external structure and external URL and know its design quality. Through the website structure, we can see the advantages or disadvantages of its website.
2. Technical ability
(1) Understand the influence of various technologies on the website platform, and know what kind of server platform should meet what standards. Knowledge of commonly used Internet systems, three platforms, windows, Linux, UNIX and their applications is required.
(2) Understand the advantages and disadvantages of ASP, PHP and JSP, and know their applications.
(3) Understand the application-level structures of three major databases, access, sqlserver and mysql, as well as the characteristics and structure of each data.
As an excellent website operation manager, you can understand any website design, and you can solve problems for any database through external programs.
3. Operational capacity
(1) Understand the price changes in the market.
Including server prices, content supply, and always pay attention to your own costs. Need to know the current server hosting price list, make a cost table, and calculate the cost yourself.
(2) Pay attention to product structure
Pay attention to your product structure at any time, understand the sales channels and prices, and prepare to design new products. You can list the products and services that your website can provide and know what price you can sell.
(3) Pay attention to customer needs
Know who the largest customer base is, keep in touch with them, do a good job in customer service, find new customers at any time, and understand potential customers. List your main customers and know where your main sales profits come from.
4. Strategic market ability
(1) Be familiar with how to closely combine network capabilities with offline resources, re-optimize and cooperate with network and offline resources, and generate new content.
(2) Understand the commonly used website marketing and sales models, and know how to deliver information to customers in need with minimum cost. Understand the content of integration and interactive marketing.
(3) Know where to appear and what kind of people to meet. Including three places, where there are customers, where there are peers and where there are business opportunities. What kind of people you meet varies according to your needs.
As an excellent website operation manager, you need to keep an eye on the market trends, understand each opponent's situation and know your company better than your own customers.
5. Team management ability
(1) Know the professional ability and personality characteristics of the people you lead and manage, and know what they are and what they can do.
(2) Make a work plan, control and give feedback, pay close attention to the implementation process, communicate with the team, and handle problems at any time.
(3) Maintain team vitality, pay attention to members' emotions at any time, know how to mediate when members' emotions fall into negative emotions, and create and maintain a pleasant working environment for everyone.
Ability and quality requirements of the post. Requirements for this post:
1, education background:
Bachelor degree or above, major in human resource management and business administration is preferred.
2, knowledge structure and professional training:
Master modern human resource management theory, be familiar with salary and assessment management practice, have management knowledge structure such as labor, safety and employee protection, or have received relevant professional training.
3. Work experience:
At least 5 years working experience, at least 3 years working experience in personnel management or at least 1 year personnel manager is preferred.
4. Basic qualities and skills:
(1) Serious and meticulous work style and knowledge and skills of daily personnel management;
(2) Master the national laws and regulations on human resource management and labor management;
(3) Familiar with the business process of daily personnel management;
(4) Good oral expression, writing and reading skills;
(5) Be able to use computers to handle related business.
Second, the job responsibilities:
1, under the leadership of human resources, responsible for the daily personnel management of the holding company and its subordinate units;
2. Assist in drafting the management system, workflow and related policies of personnel, salary, assessment and training of the holding company;
3. Assist in formulating the human resources development plan and employee training plan of the holding company;
4. Responsible for preparing the labor and employment plan of the holding company and reviewing the labor and employment plans of the subordinate companies;
5. Responsible for the recruitment of employees of the holding company, formulate recruitment plans and organize the implementation of various recruitment activities;
6. Responsible for the labor contract management of the holding company and its subordinate enterprises, and allocate and manage employees according to law;
7. Assist in the management of the application and approval procedures for the appointment, removal, transfer, dismissal and retirement of the holding company;
8. Responsible for employee labor relations management, job title evaluation, labor insurance and welfare, salary calculation, etc. And go through the relevant formalities;
9. Assist in employee assessment and relevant departments to assess middle-level and above managers;
10, responsible for employee communication, understanding employees' situation, grasping employees' thoughts, and putting forward countermeasures or suggestions in time;
1 1. Participate in the company's employee training activities, check and evaluate the training quality and effect;
12, responsible for personnel file management, out-of-town training and reimbursement of study expenses of the holding company;
13. Assist in the implementation of the company's corporate culture construction and organize related activities;
14. Complete other tasks assigned by the human resources department.
3. The ability and quality requirements of the post. Responsibilities of human resources supervisor.
1. Be responsible for making human resources plans according to the strategic development goals of the enterprise and the human resources needs of various departments, and report them to the leaders for approval;
2. Organize the implementation of the approved human resources plan and report the implementation progress to the leaders in time;
3. Organize the formulation of enterprise recruitment, training and performance appraisal systems, and formulate human resources job descriptions and management processes;
4. Be responsible for organizing the investigation and analysis of human resources needs and employee needs of all departments, and making specific recruitment plans and training plans;
5. Responsible for the implementation of the recruitment plan and assist in the interview;
6. Be responsible for the entry and exit procedures of employees and handle labor contract disputes;
7. Responsible for organizing the implementation of employee performance appraisal.
8. Complete other tasks assigned by the leaders.
Competencies that a human resource supervisor should possess.
1, with professional human resource management ability, familiar with human resource management process and relevant laws, regulations and policies;
2. Good observation and analysis skills;
3. Have good communication and coordination skills, be able to communicate well with other departments and maintain good relations;
4. Have the ability of organization and management;
5. Have the ability to deal with emergencies and problems, and be able to properly handle emergencies in a timely manner;
6. Have good interpersonal skills.
Qualification of human resources supervisor
1, bachelor degree or above in human resources or administration;
2. More than 3 years working experience in human resources;
3. Participated in human resource management, labor laws and regulations and other training.
4. Have professional knowledge of human resource management and be familiar with human resource management processes and relevant laws, regulations and policies;
5. Have innovative spirit and learning ability, constantly improve their own ability and level, and pay attention to the latest theories and methods of human resource management;
6, serious and responsible work, with a high degree of work enthusiasm.
Human resources supervisor career development
Human resource supervisors are generally developed from human resource commissioners, and there are two career development directions. One is to develop in the direction of management and become a human resource manager and director; The second is to develop in the direction of consulting and become a human resource consultant and a human resource consultant.
Human resources supervisor income
The income gap of human resources executives is very large, ranging from 3,000 to 8,000 yuan per month. The size and nature of regions and enterprises, as well as personal experience and ability, are important aspects that cause the income gap. The income of human resources executives in second-and third-tier cities is generally 3,000-5,000 yuan, and that in first-tier cities is generally 5,000-8,000 yuan. More than 3 years working experience, and the income is generally more than 5000 yuan.