You can explain the details of the store rectification to the owner. For specific answers, please refer to the following examples. Dear shopkeeper, thank you for your concern and support. Shop rectification is an important task for us, and we have been actively promoting related work. At present, the store rectification plan has been formulated and is waiting for the approval and approval of relevant departments. Once approved, we will start the rectification work as soon as possible and ensure the smooth completion of the rectification work without affecting the owner's life. At the same time, in the process of rectification, keep communication and coordination with the owner and feedback the rectification progress in time. Thank you for your concern and understanding.