You can ask for a waiver or He Li's compensation, the owner of the store is not active compensation, you can complain to the Consumer Council, industry and commerce, health departments.
According to China's "Food Safety Law" of the relevant provisions of the production of food that does not meet food safety standards or the operation of food that is known to be not in accordance with food safety standards, the consumer in addition to compensation for losses, but also to the producer or operator can also be required to pay the price of ten times or three times the loss of the damages; the amount of compensation for the increase in the amount of less than one thousand yuan, one thousand yuan. However, the labeling of food, instructions for the existence of defects that do not affect food safety and will not mislead the consumer except.
Article 23 of the operator shall ensure that in the normal use of goods or accept the service under the circumstances of its provision of goods or services should have the quality, performance, purpose and validity of the period; but consumers in the purchase of the goods or accept the service before they have known that there are defects, and the existence of the defect does not violate the mandatory provisions of the law, except.
Extended information:
In order to cooperate with the consumer, the aftermath on the part of the store owner:
A, properly save the problem products, in order to facilitate the quality control department to track down the cause, rectification.
B, incident handling if beyond your authority, please immediately report to the supervisor and the relevant departments of the company.
C, we do not advocate the issuance of written instructions, even if the customer opinion contact sheet must be cautious.
D, in any case with the customer communication, should maintain a good, patient and sincere attitude. It is very important to empathize with customers when they have complaints.
E, any complaint is a point of opportunity for your restaurant to make improvements, and to track down the cause after the fact to make restaurant corrections.
Reference:
Baidu Encyclopedia - Consumer Rights Protection Law