The railway bureaus actively study the development plan of the high-speed rail service system. Among them, Guangzhou Railway Group and Katie (China) Co., Ltd. put forward VIP waiting service for high-speed rail, designed and planned the overall operation of VIP hall, introduced domestic and foreign VIP operation standards, and finally reached a cooperative relationship. * * * Jointly opened and operated the VIP waiting room of Guangzhou South Railway Station, providing unique VIP waiting service for high-speed rail, which was widely recognized by railway departments and customers.
High-speed rail VIP will focus on VIP services and special businesses of various enterprises, aiming at
Design VIP rest, business experience acceptance, business travel service and other all-round and multi-level services to further enhance corporate services and brand image. It mainly includes ten exclusive services, such as VIP lounge rest, catering, audio-visual entertainment, wireless Internet access, business office, boarding reminder, priority security check, priority boarding, large luggage assistance, and warm caring SMS.
High-speed rail VIP waiting service is the dominant business of Katie (China) Co., Ltd., which is engaged in high-end customer service. Katie gave full play to the advantages of VIP service planning and operation, and actively explored the innovation and promotion of VIP waiting service for high-speed rail with several railway bureaus, and achieved good results.
It effectively complements and promotes the improvement of the high-speed rail service system, fully displays the brand image of the enterprise, and provides VIP services for the high-value customers of the enterprise. .