According to the reporter's report, Sichuan Haidilao Catering Co., Ltd. is a large-scale inter-provincial direct-selling China brand hot pot restaurant, which mainly operates Sichuan-style hot pot and integrates the characteristics of local hot pots. There are more than 111 direct-selling chain restaurants all over the country and around the world.

It is mentioned in the report that during an unannounced visit, the reporter found traces of rats in the kitchen of Haidilao's direct chain restaurant, and found traces of rats in many places, such as ingredient room, serving room, fruit room, dish washing room and cup washing room, and even ran into the cupboard containing food.

It is also mentioned in the report that the coliform bacteria found on chopsticks in Haidilao store exceeded the standard.

Haidilao Catering Company has many garlands and bright spots, and has won more than ten provincial titles and honors such as "Advanced Enterprise", "Consumer Satisfaction Unit" and "Famous Hot Pot". The special catering has won the reputation of "five-star", "Top 11 Most Popular Hot Pots" and "Top 111 Catering Enterprises in China" for many years. In May 2111,

Although Haidilao Company has made brilliant achievements in the catering industry after years of hard work, it has been well received by people, but we should not be complacent, complacent and complacent, and we should not cover up the darkness in hygiene with the aura of the catering industry. We should not feel that we will always be a trustworthy unit with honor, especially the table food that is directly imported. Don't think that your customers will be processed after the raw materials or semi-finished raw materials are fully eaten by rats in the back kitchen. The tableware that should be disinfected is not disinfected. Don't your customers use it as usual after washing it with water? I only know how to make money, but I don't have time to manage health. If you have this idea, your aura will soon be collected and your honor will soon come to an end.

It is also reported that after passing through informed criticism, Haidilao Company has admitted its mistake, issued an apology, formulated corresponding measures, and implemented joint efforts with the health and quarantine department to catch up with hygiene, plug loopholes and learn lessons, indicating that it will serve customers well in the future.

Through this incident, the catering industry units are warned that in order to make the catering industry bigger and stronger, they must first pay attention to hygiene, improve the quality of food, provide warm service and stand the inspection by the health and quarantine department. Only in this way can customers feel at ease, and the more they support, the greater their profits and achievements, the greater their honor.