"Stand like a pine" means that people should stand as dignified and straight as a pine. The basic requirements of standing posture are: standing upright, natural, cordial and steady. Its specific essentials: the upper body is upright, the head is straight, the face is smiling, the jaw is slightly retracted, the shoulders are flat and the chest is straight, the waist is straight and the abdomen is closed, the arms are naturally drooping, the legs are upright, and the muscles are slightly contracted. When standing, don't stagger, shrug your shoulders and lean lazily, which not only gives people a sense of lack of self-confidence, but also loses the weight of appearance.
Specific posture requirements:
1. You must dress for work according to the regulations, wear signs, dress neatly and fasten buttons; Don't roll up your trousers, and don't wear vest, shorts and slippers. Be neat and tidy. Be generous and dignified. Sit, stand and walk correctly; Do not put your feet on the table or chair, and behave gracefully.
2. Don't drink alcohol at work, and don't eat food with peculiar smell such as onion and garlic. Don't smoke or eat in front of guests. Don't put your hands on your hips. Don't trim your nails, pick your teeth, dig your nose, ears, rub mud, scratch your head, burp, stretch, sneeze or yawn. When you can't help it, cover your mouth and nose with a handkerchief and face aside.
3. Speak softly, walk lightly and operate lightly, and keep the restaurant quiet. Do not string posts, make noise, and do not answer loudly. If the distance is far, you can wave.
4. When guiding guests, palms should be up, fingers should be close together, thumbs should be open, and forearms should be naturally lifted and straightened. To indicate the direction, you should smile, lean forward, keep your eyes on the target direction, and take care of the guests to show sincerity and respect.
5. welcome guests first. See the guests off at the back. You should signal the guests when you meet a corner or a step. For the oncoming guests. You should smile and nod. Or take the initiative to give way, stand aside, let the guests go first, and say "Hello!" "Please!" Such polite expressions. Do not rob or surpass the guests.
6. Use a tray to pick up and deliver items or dishes. Take low or landed items. Don't bend your head, but keep your feet slightly apart. Kneel down and pick it up to show elegance.
7. The restaurant waiter shall not leave his post before the guests leave, and shall not leave the table or clean up the scene in advance. Necessary convenience should be provided for the elderly, the weak, the sick and the disabled.