The method for querying the complaint results of Taobao is as follows:

1. First, you can use Taobao app to complain about the merchants. Generally, you need to place an order before you can complain, and there is a complaint entry within 15 days when the order is successful or failed;

after filling in the complaint information on the mobile app, you can log in to the computer webpage to check the progress and results of the complaint. Baidu can visit Taobao and log in to the account where you submitted the complaint information.

2. After logging in and entering the Taobao homepage interface, click on my Taobao or my id to access my Taobao page;

3. Next, I will go to my Taobao page, as shown in the figure below. Click the Refund Rights Protection button under all functions. Several sub-menu bars will appear;

4. There are four entrances after clicking Refund Rights Protection, namely Refund Management/After-sales Management/Complaint Management/Report Management. You need to click Complaint Management here;

5. Click Complaint Management to enter the corresponding interface as shown in the figure below, where you can see the number of the complaint, the time of the complaint and the result of handling. All your complaint records will be fed back here. Next thing you know, it's done

Extended information:

Taobao is a large online retail and business circle in the Asia-Pacific region, which was founded by Alibaba Group in May 2113. Taobao is a popular online shopping and retail platform in China, with nearly 511 million registered users and more than 61 million regular visitors every day. At the same time, the number of online products has exceeded 811 million every day, with an average of 48,111 products sold every minute.

The main products of Taobao are as follows:

Ali Want Want

Ali Want Want, an instant messaging software for communication between users registered online, is the communication tool officially recommended by Taobao. At the same time, Taobao supports users to communicate in the form of chat rooms on the website, and Taobao transactions recognize that the chat content of Taobao Want Want transactions is saved as electronic evidence.

Taobao shop

Taobao shop refers to the shops or shops used by all Taobao sellers in Taobao. Taobao Wangpu was born relative to ordinary shops, and every new shop opened in Taobao is the shop interface generated by the system by default, which is often referred to as ordinary shops.

Taobao Wangpu (personalized shop) service is a service provided by Taobao to Taobao sellers, which allows sellers to use the computer and network technology provided by Taobao to realize personalized shop page display function which is different from the ordinary shop display form of Taobao.

taobao index

taobao index is a free data query platform based on Taobao, which can be used to check the search hotspots in Taobao market, transaction trends and locate the trend changes of consumers in market segments by entering keywords.

Happy Taobao

In February, 2119, Taobao and Hunan Satellite TV jointly established Happy Taobao Company to jointly expand the new market of TV online shopping. In April, 2111, they not only launched the Happy Taobao program on Hunan Satellite TV, but also opened a sub-channel area and an external independent website on Taobao, creating a brand-new business model combining e-commerce with TV media.

Taobao Fund

At noon on October 1, 2113, Taobao Fund's financial channel was launched, and many funds such as TEDA Ruili, Guotai, Penghua and Fuguo will also become the first fund Taobao stores to be launched.

Taodiandian

Taobao launched Taodiandian, hoping to redefine "eating". On February 21th, 2113, Taobao announced the official launch of mobile catering service platform-Taodiandian.

The experience of downloading "Taodiandian" by mobile phone shows that you can easily search for the nearby takeaway information such as box lunch, fruits, drinks and cakes just by entering the takeaway channel.

With Taodian, consumers can place orders and pay by themselves anytime and anywhere, leaving delivery address and phone number. After ten minutes, the takeaway merchants will deliver the freshly baked food to their doors.

Reference: Baidu Encyclopedia-Taobao.