I am also an undergraduate, majoring in hotel management. I just worked as an intern in WESTIN last semester. Personally, I think it takes time and opportunities to make some achievements in the hotel industry. If you don't really love the service industry, it won't be long before you feel that the future is bleak. After all, compared with the financial industry, the salary is too small, and it takes at least three to five years to get mixed up with low-level managers. Therefore, through internship, I found that it is really serious to be exploited by foreign capitalists in this industry. There is a lot of work and pressure to work overtime. The money given is less than that of drivers in central enterprises, and it is similar to the security of banks (especially the front office, not to mention the pure manual labor in the guest room).
If you want to make a difference in the hotel industry, I think it's best to choose the front desk in the room service department as the starting point, because in the front desk, you can first get in touch with all kinds of guests and get to know the data and business of the hotel directly, and the staff in the front desk need to be particularly clever and discerning. After a long period of exercise in the front desk department, you will be at home in dealing with colleagues and all the basic work of the hotel, which will be of great help to your future growth. The housekeeping department's work is the same, pure manual labor, which is less rewarding but less stressful than the work in the front office, and there is not much contact with guests. The general managers of major hotels are basically from the housekeeping department, including those from the guest room and the front hall, and some general managers are from catering (this ... I don't know how they changed ...), so I suggest starting from the front hall. Good luck with your work ~